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Civitas Rethymnae

E.Venizelou 20, Rethymnon, Crete 74100, Greece
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Civitas Rethymnae
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Ranked #111 of 171 Hotels in Rethymnon
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105 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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    (11)
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Vancouver
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Hotel Civitas' wonderful location, welcoming staff and amazing rooms made us spend an unforgettable week in Crete. I would highly recommend this hotel to couples, families, and those desiring a relaxing stay on this beautiful island. We stayed during the last week of June 2015. Upon arrival, we had a lovely glass of Cretan wine with our host, Ioanna. She... More 

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Paris, France
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed February 1, 2015

We decided to spend the second week of our August vacation in Rethimnon and chose this hotel following a friend 's advice, who is somewhat related to the owners of that hotel. This experience was the worst of our life.The room was dirty, only partly renovated, small rusty and moldy bathroom, we heard some people complain about cockroaches on the... More 

Was this review helpful? Yes 2

Travelers are raving about these Rethymnon hotels

Surrey
Level Contributor
138 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
2 of 5 stars Reviewed October 4, 2014

We were driving up from Agios Nikolaos and decided to treat ourselves to a night in a beautiful hotel, so we booked the most expensive room with a balcony overlooking the beach - luckily we didn't pay in advance. Our first impression on entering the reception area wasn't good, the floor was grubby and the tables were covered with a... More 

Was this review helpful? Yes 2
1 review
4 of 5 stars Reviewed September 27, 2014

My husband and I recently stayed at the above hotel in Rethymnon. Before leaving for our holiday which we booked with Thomas Cook we read the reviews on Trip Advisor about this hotel and were apprehensive to say the least. We contacted Thomas Cook to express our concerns and I must say they were very unhelpful and I shall not... More 

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Saltburn-by-the-Sea, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed August 18, 2014

We stayed at the Civitas after booking a holiday with Thomas Cook in the UK. It is the worst hotel I have ever stayed in. On the surface our room, one of the renovated rooms, appeared to be very nice but the longer we spent in the hotel the more problems and issues we found. Our room was number 5;... More 

Was this review helpful? Yes 8
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 14, 2014

We booked to go here as our summer holiday back in March with Thomas Cook. We were due to fly out 19th August. At the start of August I got a call from Thomas Cook saying the hotel was not fit for service. That was the last bit of good customer service they did. They promised us loads of amazing... More 

Was this review helpful? Yes 3
Hertford,Herts. U.K.
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 5, 2014

After a little confusion over our booking everthing was sorted out fine. we even ended up with an upgraded room. Breakfast needs to be improved upon. bathroom a little on the small side with hand held shower,

Was this review helpful? Yes 2
Oslo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

I just have to say, after spending a few nights here- this i a very nice place. Beautiful rooms, and extremely good location. Nice breakfast with freshly made juice, toast and omelettes made for us. This is a small hotel, and they are also running a resturant just outside the hotel. Therefore, they sometime have to run between functions. But... More 

Was this review helpful? Yes 1
Glasgow
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 13, 2014

We arrived her on Friday night and it is now Sunday. We have a lovely room, on 2 levels (I am aware that other rooms are not anywhere near as good.). I just wanted to say that we are having a great trip so far, and I will keep the review updated. Just to allay the fears of anyone heading... More 

Was this review helpful? Yes 2
Yarm, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 6, 2014

Booked in for 7 nights .Stayed 1 night with another couple 25/6/14. Contacted our travel agent in uk who got us a move. The rooms shown are not what you are given.A Hovel. What a nightmare.I cried all night. Our friends husband had to climb out of the window to unlock their door. The rooms that are shown when spoken... More 

Was this review helpful? Yes 12
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