We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Arion Palace Hotel

4.0 of 5 Vigles, Ierapetra, Crete 72200, Greece
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Arion Palace Hotel
Management photos View all
Arion Palace Hotel
Write a Review

138 reviews from our community

Traveler rating
    33
    51
    35
    9
    10
See reviews for
39
61
3
2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (10)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (3)
All months
Prague, Hlavni Mesto Praha, Czech Republic
1 review
5 of 5 stars Reviewed September 30, 2014

Right after his first school year ended, I took my seven year old son on a last minute trip to Arion Palace. And it was a great choice indeed. It made the start of his first school break ever a great and pleasant experience! Very friendly staff from the lovely and charming two receptionists who were always very helpful and... More 

Was this review helpful? Yes
Bucharest, Romania
1 review
5 of 5 stars Reviewed September 23, 2014

It is an amazing place . The rooms are very nice , very clean and the space are generouson inside it. The food was very good and very fresh . Air condition worked properly and the pool was clean. I can wait to come back .

Was this review helpful? Yes
Essex, United Kingdom
1 review
3 of 5 stars Reviewed September 18, 2014

We arrived at the hotel early hours in the morning, after a very long transfer. When we got in to our room was not what I paid for and the room was not clean . We were so tired. Went to reception and finally changed rooms as I had paid for a superior room. The choice of food was not... More 

Was this review helpful? Yes
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you for your comment. As you can see from all our answers below, we never really confront the comment. In your case We feel we have to explain some things. At your arrival we gave you the room you booked. After informing me the next morning that you where on your honeymoon (we always get this in information with... More 

Bucharest, Romania
1 review
4 of 5 stars Reviewed September 16, 2014

After a week spent in this hotel I know for sure that we would like to return to it. The rooms are big and clean, the food was good, the staff was always nice and helpful. We liked to sit by the pool in the evening and enjoy the nice atmosphere.

Was this review helpful? Yes
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you very much for your nice comment. We are looking forward to welcome you again in Arion Palace Hotel. More 

1 review
5 of 5 stars Reviewed September 16, 2014

Good value for money hotel. The rooms are big, nice view to the sea , very clean and quiet, liked the lobby alot. The food in the dining room was excellent, the stuff very helpful and quick in serving and the tables were clean. we enjoyed the music at the pool bar in the evening. The swimming pool was always... More 

Was this review helpful? Yes
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you very much for your nice comment. Arion Palace Team More 

2 reviews
1 of 5 stars Reviewed September 8, 2014

Spent two nights here with my partner on half board and to summarise the food is the worst I have ever had in a hotel! Really low quality ingredients, only ate there on the first day, decided that the food was so bad that I would eat elsewhere in town instead. Also had some issues at check in as my... More 

Was this review helpful? Yes
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you for your comment. We are very sorry that you did not engoy your stay in our hotel.Arion palace Team More 

Chania Town, Greece
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

Good value for money hotel. Big rooms, nice view to the sea and to Ierapetra city, very clean, quiet and spacy corridors, lobby etc. The food in the dining room was excellent, the stuff very helpful and quick in serving and cleaning the tables. The only thing we didn't like was the music at the pool bar in the evening... More 

Was this review helpful? Yes
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you very much for your nice comment. It will help us to imrove the hotel. Arion Palace Team More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

My boyfriend and I have just returned from our 10 night visit here. We came on trip adviser to look at this hotel before we went as we had never been to this side of the Island. We were not made aware that we would be the first English to visit this hotel! When we arrived we were advised that... More 

Was this review helpful? Yes 2
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you for your comment. Arion Palace is more a relax hotel. Apart from the live music night there is the pool bar wich does not close at 23.00. The all inclusiv programm is finished at 23.00h, the bar is open till very late in the night. We are very happy that you made new friends in our hotel. More 

Liberec Region, Czech Republic
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

We spent there very nice holiday. The Hotel is very clean, design, safe and praktik. The food was very delicious and choice of drinks was enough - the wine was good. The swimming pool was always very clean. The staff was very helpful and kind. There was a beautiful view of the city and the sea. Even happened to me,... More 

Was this review helpful? Yes 1
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Dear friend!!! Thank you for your nice comment!! We are very happy that we could pleased you! It was our pleasure!! More 

Paisley, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 26, 2014

Hotel clean, food fair for price, evening adult entertainment poor, kids disco - kids enjoyed. Poolsides clean and well maintained, not enough sun umbrellas, only about 5-6 for whole hotel, not good when trying to keep some shade. 10 mins from centre of Portinatx. Hotel staff were always friendly and helpful. Everything went smoothly.

Review collected in partnership with Bookable Holidays

Was this review helpful? Yes 2
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you for your comment. Thanks to comments like this we are able to improve ourselfs. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Arion Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arion Palace Hotel

Address: Vigles, Ierapetra, Crete 72200, Greece
Location: Greece > Crete > Lassithi Prefecture > Ierapetra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arion Palace Hotel 4*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Despegar.com and TripOnline SA so you can book your Arion Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Arion Palace Ierapetra
Arion Palace Hotel Ierapetra, Crete
Hotel Style:
#4 On the Beach Hotel in Ierapetra
#5 Luxury Hotel in Ierapetra

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (113)
Viewed
Hotel & grounds (23)
Viewed
Pool/beach area (23)
Viewed
View from room (11)
Viewed
Room/suite (14)
Viewed
Family/play areas (2)
Viewed
Dining (3)
Viewed
Bathroom (1)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Near Arion Palace Hotel

Top-rated Attractions Nearby
Top-rated Restaurants Nearby