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Arion Palace Hotel

Vigles, Ierapetra, Crete 72200, Greece
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1 room 1 guest
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Arion Palace Hotel
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161 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Polish first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (11)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (4)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was pleasantly surprised with the overall experience me and my friends had this time on our stay in Astir Palace. The service was excellent , all personnel really going out of their way to service customers , and I really believe that this is thanks to their CEO Mr Griveas that he is doing an excellent job in turning... More 

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Chania Prefecture, Greece
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 18, 2015

We booked the hotel after doing some homework on the hotels down the east end of Crete,as we live up the west end near Kolimbari.We booked through Booking .com & had the most fantastic deal & break,5 days of relaxing & enjoying our selves, The staff are the most friendly obliging people I have had the pleasure to deal with.I... More 

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evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

My dear Guest Many guest are visiting our hotel and want to know where the monkeys are. Thank you for making me famous!!!!! We all hope to see you and your wife again. With our warmest regards More 

Prague, Hlavni Mesto Praha, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

Right after his first school year ended, I took my seven year old son on a last minute trip to Arion Palace. And it was a great choice indeed. It made the start of his first school break ever a great and pleasant experience! Very friendly staff from the lovely and charming two receptionists who were always very helpful and... More 

Was this review helpful? Yes 1
Bucharest, Romania
1 review
5 of 5 stars Reviewed September 23, 2014

It is an amazing place . The rooms are very nice , very clean and the space are generouson inside it. The food was very good and very fresh . Air condition worked properly and the pool was clean. I can wait to come back .

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Essex, United Kingdom
1 review
3 of 5 stars Reviewed September 18, 2014

We arrived at the hotel early hours in the morning, after a very long transfer. When we got in to our room was not what I paid for and the room was not clean . We were so tired. Went to reception and finally changed rooms as I had paid for a superior room. The choice of food was not... More 

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evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you for your comment. As you can see from all our answers below, we never really confront the comment. In your case We feel we have to explain some things. At your arrival we gave you the room you booked. After informing me the next morning that you where on your honeymoon (we always get this in information with... More 

Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 16, 2014

After a week spent in this hotel I know for sure that we would like to return to it. The rooms are big and clean, the food was good, the staff was always nice and helpful. We liked to sit by the pool in the evening and enjoy the nice atmosphere.

Was this review helpful? Yes 2
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you very much for your nice comment. We are looking forward to welcome you again in Arion Palace Hotel. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 16, 2014

Good value for money hotel. The rooms are big, nice view to the sea , very clean and quiet, liked the lobby alot. The food in the dining room was excellent, the stuff very helpful and quick in serving and the tables were clean. we enjoyed the music at the pool bar in the evening. The swimming pool was always... More 

Was this review helpful? Yes 3
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you very much for your nice comment. Arion Palace Team More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 8, 2014

Spent two nights here with my partner on half board and to summarise the food is the worst I have ever had in a hotel! Really low quality ingredients, only ate there on the first day, decided that the food was so bad that I would eat elsewhere in town instead. Also had some issues at check in as my... More 

Was this review helpful? Yes 2
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you for your comment. We are very sorry that you did not engoy your stay in our hotel.Arion palace Team More 

Travelers are raving about these Ierapetra hotels

Chania Town, Greece
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 8, 2014

Good value for money hotel. Big rooms, nice view to the sea and to Ierapetra city, very clean, quiet and spacy corridors, lobby etc. The food in the dining room was excellent, the stuff very helpful and quick in serving and cleaning the tables. The only thing we didn't like was the music at the pool bar in the evening... More 

Was this review helpful? Yes 1
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you very much for your nice comment. It will help us to imrove the hotel. Arion Palace Team More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 12, 2014

My boyfriend and I have just returned from our 10 night visit here. We came on trip adviser to look at this hotel before we went as we had never been to this side of the Island. We were not made aware that we would be the first English to visit this hotel! When we arrived we were advised that... More 

Was this review helpful? Yes 2
evelyn o, Front Office Manager at Arion Palace Hotel, responded to this review

Thank you for your comment. Arion Palace is more a relax hotel. Apart from the live music night there is the pool bar wich does not close at 23.00. The all inclusiv programm is finished at 23.00h, the bar is open till very late in the night. We are very happy that you made new friends in our hotel. More 

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