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All 62 Heraklion hotels

Castello City Hotel

3.0 of 5 Hotel   |   1, 62 Martyron Avenue, Heraklion, Crete 713 04, Greece
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Castello City Hotel
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Ranked #25 of 62 Hotels in Heraklion
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed September 13, 2014
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136 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 13, 2014

It's only a 15 minute walk to the main town center, we found it provided value for money. Basic accommodation, nothing fancy. Rooms appeared clean, beds were o.k. We had a balcony overlooking the street, happy that the doors were double glazed as we hardly heard any noise during the night, however when we opened them in the morning, the... More

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Ovar, Portugal
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 14, 2014

We stayed in Castello City for 3 nights, during or trip to Crete. When we first checked in, we were pretty disappointed with the room they set us in, because its only balcony was directed towards the middle of the building, an ugly view that consisted in a wall and a series of AC exhaust machines. We asked Maria, the... More

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Frankfurt, Germany
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 13, 2014

we spend 3 days at Castello and other than the fact that its location is good an the staff were kind can´t think of other positive points. Rooms look old, the one we had had a view of a wall and it was dark. It´s cheap but our next time in Heraclion we´ll try another hotel for sure

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Victoria, Canada
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 12, 2014

I had a great time in Heraklion, and the Castello City Hotel was a decent choice to stay at. The bed was hard, but the Wi-Fi was good. The rooms were complete, though the shower was small. Finally it is close to a major intersection, but a 15 minute walk from the downtown core. The highlight was the restaurant- the... More

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1 review
4 of 5 stars Reviewed June 2, 2014

Very good hotel, close enough to downtown and with a very nice bar which offers a welcome drink. Rooms are a bit small, but nice and clean. Breakfast is also very good. Highlight: Giannis, the bartender, just AWESOME!

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5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 6, 2014

Great hotel, on walking distance from the citycenter but also shops, restaurants, etc. just around the corner. Very nice room with enough space for 3 people and good reception of free WiFi. Excellent service from the friendly staff. On the fifth floor is a bar (reasonable prices) with a beautiful view from the rooftop. Here is also the restaurant where... More

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Maidenhead, United Kingdom
4 reviews 4 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 21, 2014

Very basic hotel, suffering from underinvestment with rock hard beds, and incredibly noisey from the road noise (not the expected easter celebrations). Our family room seemed to be just a normal room with 2 extra beds wedged into it. The hotel is well located, and with a great view from the top floor, but we were happy that we only... More

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20 reviews 20 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 11, 2013

59 eur for a double room with breakfast (nothing special-just the beatiful view) is a good price.location OK, you reach by walk the old city, but still alone I woul call a taxi to go there.Rooms are big, renovated (still a had a feeling it was in 2000) but so noisy, that it is not possibile to sleep!!!!!!!! The bathroom... More

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Palm Beach, Florida
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed October 8, 2013

I was with a group and they were expecting us however upon entry to the hotel we were not warmly greeted. The receptionist was extremely rude to all of us. As the tour leader I kept trying to take over and expedite the check in process but she did wanted to delay things and was in nom way helpful, There... More

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CastelloManagement, Manager at Castello City Hotel, responded to this review

Dear Madam, We thank you for your stay in Castello City Hotel. It was an honour for us to accommodate you and your group. First, and most importantly, we wish to apologize for any inconvenience caused. The hotel management has read your review carefully and started a full investigation to find out what went wrong. In reply to your complaints,... More

Copenhagen, Denmark
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2013

Good value hotel. 15 min walk from the port and less to the key museums. My rooms was clean, comfortable and quiet but was very dated. They are renovating though so I know some of the rooms have already been updated. Friendly staff on reception. The key plus is the restaurant - located on the rook (5th floor) with great... More

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Additional Information about Castello City Hotel

Address: 1, 62 Martyron Avenue, Heraklion, Crete 713 04, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range (Based on Average Rates): $
Hotel Class:3 star — Castello City Hotel 3*
Number of rooms: 68
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Also Known As:
Hotel Castello City
Castello City Heraklion
Castello City Hotel Crete/Heraklion

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