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Aquila Atlantis Hotel

Certificate of Excellence
2 Ygias Str, Heraklion, Crete 71202, Greece
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Aquila Atlantis Hotel
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Aquila Atlantis Hotel
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277 reviews from our community

Traveler rating
    182
    84
    7
    4
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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    (83)
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    (39)
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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I visited the hotel on a business occasion in May 2015. The positive experience started with the professional reception (the staff very friendly accommodated my request for an early check-in). The restaurant and bar services were excellent and friendly together with an exquisite offering. The hotel is situated very close to the old town of Heraklion, the restaurants, the museums... More 

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Greece
1 review
5 of 5 stars Reviewed 2 days ago NEW

Location - Location – Location! Well situated hotel within walking distance of the museum, the port and the city center / shopping area. Lovely staff. The room was beautifully appointed. Breakfast fantastic. Delightful service.

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Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good size family room and location was great - 5 minute walk to the old town. Would have liked a net curtain or something over the sliding balcony door as had to spend a lot of time with the curtains closed with three people in the room showering etc. Had final meal in the restaurant on site - pretty standard... More 

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Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel, great staff. Don't be afraid to ask what you want . Our family room with balcony was great. Close to all shopping and many many food places. Everyone spoke perfect English easy . Great pools for kids. And great to have a gym for us older ones. Considering having breakfast included in room rate and being able to... More 

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Hamburg, Germany
Top Contributor
112 reviews 112 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On my last night staying here and so far I had a great experience during our stay, the hotel is very new or renovated so it looks modern, clean and spacious. The location is very good, centraly located, only a few blocks away from the city, the port and at the same time in a very quiet area which is... More 

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Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Sonia, Thank you for your generous review and recommendation. It really means a lot to us! We are very pleased to read that you enjoyed your stay and we look forward to welcoming you back to our Atlantis Hotel again in the near future! Best regards, Manolis Tsourdalakis General Manager More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Spacious executive room with comfortable bed and well-equipped. Unfortunately did not have time to try out the breakfast spread as we had an early flight. Would have liked the pools to have opened for longer hours.

Review collected in partnership with this hotel

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Texas
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a fabulous 3-day stay here. The staff was extremely helpful and went above and beyond in helping us both in sightseeing options as well as making phone calls on our behalf in an attempt to locate our missing luggage (airlines). The breakfast alone was 5-star. As for location you are only a block away from the city center... More 

Review collected in partnership with this hotel

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Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am delighted that you have enjoyed your stay with us and hope to see you again soon. With Best Regards, Manolis Tsourdalakis General Manager More 

Athens
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I cannot think of anything negative to stay. One of the best places I have ever stayed. Delicious breakfast, clean, spacious, tasteful rooms, polite people. I really enjoyed my own private coffee maker in my room. Looking forward to staying again!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Guest, We are so happy to read that we went met all your particular expectations. It is very nice to read that our Aquila Atlantis Hotel is one of the best places you have ever stayd!! Thank you for your valuable feedback and we hope to welcome you again soon for one more wonderful experience! Best regards, Manolis Tsourdalakis... More 

California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The location of this hotel was poor. It was on a sloped street, and located in a sketchy neighborhood with graffiti all around. It was not within safe distance to the main streets with shops and restaurants. I don't recommend walking to the restaurants and shops from the hotel both in the evening and morning; it felt pretty unsafe due... More 

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Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Guest, With this letter we would like to thank you for taking the time to let us know about your stay in Aquila Atlantis Hotel. We truly welcome and value your comments as direct feedback always helps us to try harder. We are very pleased to hear your positive comments and kind words regarding our Hotel’s design, as well... More 

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