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Aquila Atlantis Hotel

Certificate of Excellence
2 Ygias Str, Heraklion, Crete 71202, Greece
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Aquila Atlantis Hotel
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309 Reviews from our TripAdvisor Community

Traveler rating
    202
    94
    10
    3
    0
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59
108
18
82
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • All months
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    (83)
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Calgary, Alberta
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great room with the perfect washroom. The room was spacious ( two beds) and the washroom was clean and renovated. The hotel was in a great location- within walking distance of the ferry terminal and the bus station. It is very close to the Museum as well. Friendly staff- great breakfast ( freshly squeezed orange juice!) The pool is small... More 

Review collected in partnership with this hotel

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Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We did not actually use this hotel, but I'd like to compliment the front desk on finding us accommodation at 11pm since they were overbooked because of a major global event happening in town. All rooms in town were booked but 3 people here insisted on calling and finally found something that was suitable for us. Thank you!

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Northborough, Massachusetts
Top Contributor
366 reviews 366 reviews
126 hotel reviews
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a large room, with comfortable beds. The flat screen TV had a few English language channels. The bathroom was very nice, a great shower, with plenty of hot water. The room had good air conditioning, once we figured out how to turn it on!!! The buffet breakfast was very good. The hotels location is good, just a few... More 

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Angles, France
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As long as you don't expect a 5 star hotel, this place is fine. 2 swimming pools and a fancy coffee maker do not make somewhere 5 star. The most disappointing aspect of the hotel is the site of the restaurant, tucked away behind the reception desk and with no real view. Prices for food were high, however. On the... More 

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New Orleans, Louisiana
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

As I lay in bed sweating (until I was brought a fan), I'm saddened to write this review but this is the first time in 25 years of traveling I have ever written not only a bad review but any review at all. I have been in Greece for a month, booking all my hotels based on trip advisor and... More 

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Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Mrs. Haley, We would like to thank you for taking the time to write your experience in Aquila Atlantis. We truly welcome and value your comments as direct feedback always helps us to try harder. We are truly sorry to hear that we did not exceed your expectations, as we always try to do with all our guests, regarding... More 

Manchester
Top Contributor
53 reviews 53 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent a week at the Aquila Atlantis in comfort and luxury, right in the centre of Heraklion. We were upgraded to an Executive room and had a balcony facing out towards the harbour, with great views. We also had the buffet breakfast included, which provided almost every type of food you can imagine in abundance - all... More 

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Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Just three nights at Aquila Atlantis and we enjoyed every moment of it. The room and bed were great, and the bathroom stunning. The sea and harbour view from the balcony added to our enjoyment of the space. As one might expect in such a hotel all staff were attentive and efficient, particularly at breakfast which was excellent with infinite... More 

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Home
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here early June for 5 nights. Although the street leading to the hotel isn't a particular "grand entrance" - it is a small back street in the city center, the hotel itself is stylish, modern with well equipped rooms, design bathrooms and a shower I cannot stop raving about. Man, I loved that shower, what a treat!!! There is... More 

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Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Guest, Thank you very much for your comments and your recommendation posted on TripAdvisor. I am pleased that you enjoyed your stay and our services. I hope to welcome you again soon! Best regards, Manolis Tsourdalakis General Manager More 

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 1 week ago

The hotel have the best conditions for its visitors. The people at the front desk (Rita and Gorge) are the best. They were willing to do anything for you with good heart and smile. Great service and . wonderful hospitality. located at the city center and easy to get any where Simon.

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Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Simon, Thank you for your great feedback and your kind words about our rooms, the location, the services and our associates. We have also shared your comments with Rita & George and thanked them for ensuring your stay was a memorable one! It will be a pleasure to welcome you again in the near future! With Best Regards, Manolis... More 

Hong Kong
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed one night at the hotel. It was located at the center of the city and just walking distance to the harbour. The staff were generally helpful and any request was dealt with quickly. The room we had was spacious and cosy. Breakfast offer sufficient choices. It is a real 5-star hotel in Greece.

Review collected in partnership with this hotel

Was this review helpful? Yes
Kon_Vogiatzis, Marketing Coordinator at Aquila Atlantis Hotel, responded to this review

Dear Peter, Thank you for selecting the Aquila Atlantis Hotel and for posting your review on TripAdvisor. We truly appreciate your kind words about our beautiful Hotel and hope to have the pleasure of welcoming you again soon. Best regards, Manolis Tsourdalakis General Manager More 

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