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Galaxy Hotel Iraklio

Certificate of Excellence
75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
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Galaxy Hotel Iraklio
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Galaxy Hotel Iraklio
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1,023 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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There are newer reviews for Galaxy Hotel Iraklio
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Cape May
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 5, 2010

The Galaxy staff provided the service of a world class hotel with personal devotion. I had such a great time that I extended my stay twice. The first time because the breakfast selection, and quality, was excellent (please note: I'm in the business). The second extension was due to the virtue of the staff, prompt service accompanied by a family... More 

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Rockland, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 2, 2010

The Galaxy was a surprise--clean, comfortable, modern (recently renovated), with all the efficiency and comfort of a top business hotel and all the welcoming charm of a fine resort. Conveniently located, within walking distance of Heraklio's Old Town (and especially of the National Museum), and very easy to get out of town whether to the airport, to the great archeological... More 

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Phillies, Owner at Galaxy Hotel Iraklio, responded to this review

Dear Mrs. Nancytravels72, Thank you for choosing the Galaxy for your stay in Crete and for your wonderful comments. We are very glad that you enjoyed your stay with us and exceeding everyone's expectations is our goal (and we guess that's why we were just selected as an Expedia Insider's Select Hotel as a top ranked property and a Venere... More 

England
Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 27, 2010

We loved this hotel! My husband kept saying how nice it was the whole time. Everything felt new and was spotlessly clean. We loved the food and included breakfast. Free internet is always nice! Our one complaint was that parking was impossible, but the hotel took responsibility for our rental car and relieved us of that headache. We would definitely... More 

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portland
1 review
5 of 5 stars Reviewed April 27, 2010

My girlfriend and I are on a backpacking tour throughout Europe, but we thought we would treat ourselves to a week in a nice hotel. We are so glad we chose the Galaxy. Everyone was so nice and the service was beyond amazing. A man named Yiannis Economou was so helpful our whole trip and even let us stay a... More 

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Limassol, Cyprus
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 27, 2010

An excellent 6 day visit with my husband. All the staff were attentive without being overpowering. Always ready to assist and advise us. The location suited us as it was within walking distance of town centre and the island's bus service. Quality of food couldd not be better. In all we had a fantastic time.

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west sussex
2 reviews
5 of 5 stars Reviewed April 23, 2010

Well what can I say, I was part of a cabin crew and we got stuck in Crete due to the volcanic ash restricting our flying, we were put in this hotel and I can honestly say from the hotel rooms to the staff and food everything was brilliant the staff are so helpfull and couldnt do enough for us,... More 

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Phillies, Owner at Galaxy Hotel Iraklio, responded to this review

Dear Mrs. Skygirl44, It was our pleasure having you here and we are so glad that although your circumstances were not ideal you did enjoy your stay with us. Thank you for your kind words. As you experienced for yourself, we strive to provide exceptional service to all our guests and we are glad that we alleviated your waiting time!... More 

Charlottesville, VA
Top Contributor
103 reviews 103 reviews
43 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 14, 2010

This is simply an excellent hotel. Extremely well run, beautiful and modern, quiet and well-located, both to Knossos as well as to the city center. The management is obsessed with cleanliness and it shows. Breakfast is fantastic - everything you could think of is offerred and, if it's not, they'll get it for you. Staff is extremely helpful. Don't miss... More 

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NC
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 10, 2010

We stayed for three days at the Galaxy over Easter weekend. My twelve-year-old had requested a "hotel day" as part of our trip to Greece. He expected to play video games all day, but his WII malfunctioned. One of the bellmen actually volunteered to take him on his scooter to try to find a replacement! Despite this setback, the whole... More 

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NICOSIA
1 review
5 of 5 stars Reviewed April 7, 2010

Travelling from Cyprus to Crete we stayed at the Galaxy for 4 nights for the Easter holidays travelling with two kids (age 11 and 6). The staff were brilliant -helpful and friendly and so fantastic and great with kids. Smiley helpful polite professional staff. All areas, public and rooms, were very clean. The breakfast was excellent cover any demand (especially... More 

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London, England
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2010

The Galaxy Hotel in Heraklion, Crete really impressed us. It had the amenities and comfort level of a Four Seasons Hotel without the snobbishness or impersonality one sometimes finds in those types of hotels, and with all the personal touches of the family-run business that it is. We stayed in an executive suite for six days: the room was spacious,... More 

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