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Galaxy Hotel Iraklio

Certificate of Excellence
75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
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Galaxy Hotel Iraklio
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Galaxy Hotel Iraklio
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1,043 reviews from our community

Traveler rating
    784
    208
    40
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    4
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148
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134
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kansas City
Top Contributor
64 reviews 64 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

Helpful and friendly staff. Excellent location to go to Knossos and other archeological sites in the area. Spacious room and comfortable sitting area. Excellent breakfast and the staff made sure you were taken care of. The internet was free and worked well in the room.

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Hornsea, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We have just spent 10 nights in the galaxy hotel as a base for sightseeing around Crete and an easy trip across to Santorini on the Helicat. The room we had was an executive room with pool view and was on the top floor so you could see the mountain tops too. The room was exceptionally clean and well maintained,... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
271 reviews 271 reviews
66 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It is fully renovated hotel with a nice pool and Resturant. The breakfast spread is great and Greek omelette is worth trying. Pool is very clean and rare commodity in this small city. Museum is walking distance just 600 mets away. Port is also max 10 min by taxi. Staff is very helpful.

Was this review helpful? Yes 1
Tyler texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Ok, so galactic might be a slight over statement, but it was pretty close. The price was extremely low for a hotel of their caliber. In the low season the rooms were 80€ each. The rooms were a good size and extremely comfortable. There is a great pool but unfortunately it closes at 6pm. The breakfast included was amazing with... More 

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

This hotel is an example of what I would call friendly respectful staff. Every breakfast was a pleasure here and the desk staff was always helpful and very nice with us. The room was clean and well cleaned each day during our stay. On the other hand I think that they were charging the services a bit more for example... More 

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Beacon, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband has repeatedly said this hotel has great service so I feel I ought to note that! It's got a great breakfast, pool area, helpful concierge, good food. It's a moderate walk to the harbor and other attractions but not bad and bus back from Knossos stops almost right in front of the hotel.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Of the three hotels we stayed in while in Greece, this was by far the cleanest and most professional (it is a business hotel). The room and bathroom were comfortable and modern. The pool was fantastic. Staff was very friendly and willing to answer our many questions. We ordered room service both days - fresh fruit, coffee, and croissants. Delicious... More 

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Sydney, Australia
Top Contributor
78 reviews 78 reviews
45 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The staff here without exception were professional and extremely friendly. Our room a triple was clean and although small was manageable. The pool was a good size though a little too cold for a swim yet! We ate at the restaurant one night very late and I am sure the staff would have loved to be going home however we... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

It was my first visit to Crete and had booked into galaxy hotel. Found the receptionist super helpful. I Think his name was Valinus. Helped us plan out our trip extremely well. He booked us a car rental , planned our travel around the island. The night before we left they offered to prepare breakfast at 5 am . We... More 

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Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Of the 5 hotels I visited while in Greece and the Islands , this had the best service, by far. One evening one of the group was ill and the next morning the restaurant manager unprompted, came to her room with juice and coffee. The rooms were large, clean , and the beds comfortable. The restaurant food was wonderful. Highly... More 

Was this review helpful? Yes 2
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