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All 63 Heraklion hotels

Galaxy Hotel Iraklio

5.0 of 5 Hotel   |   75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
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Galaxy Hotel Iraklio
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Ranked #1 of 63 hotels in Heraklion
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Envirofree Athens
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848 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

My stay July 10 to 15 was booked in a 5th floor allergy free room overlooking the pool. Being very sensitive to environmental factors I was very pleased with the room and overall service with a very good breakfast that included Kretan products and offerings. The hotel should consider offering their own transportation for a reduced fee to compete With... More

Was this review helpful? Yes 1
Reading, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelling to Crete for the very first time, as part of a 50th Birthday celebration, I didn't know what to expect. The rush to get to Heraklion Airport set things off on the wrong foot. Then we arrived at the Galaxy Hotel, that calmed me down instantly. I have never experienced such warm hospitable, helpful and friendly professional people on... More

Was this review helpful? Yes 6
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a Business trip late June 2014 and was really surprised about this venue. located a bit outside the old town centre (but still in a comfortable walking distance), this hotel is a modern building which offers nice rooms, a very good restaurant and a very nice pool area in the courtyard....an this all for a reasonable price... More

Was this review helpful? Yes 3
Vancouver, Canada
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked them for our honeymoon stay for 1 night but due to flight delays we were not able to make it there till 9am the next day. The manager was very friendly and understood our situation and allowed us to stay in the room till 2pm, well past their check-out time. When we went to the room we were... More

Was this review helpful? Yes 4
farmington Hills MI
Top Contributor
152 reviews 152 reviews
61 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 1 week ago

The hospitality started even before our stay with the owner responding to some of our questions and welcoming us. At that point I predicted it would be a great stay and I was right. Wonderful choice to top off our final night after a week in Crete. Our first challenge on arrival was trying to find a parking spot, and... More

Was this review helpful? Yes 3
Heraklion, Greece
4 reviews 4 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there with my boyfriend for our vacation in the last week of June 2014. Breakfast was so tasty. It has a nice pool, spacious rooms with comfortable bed and proffesional helpful service. It's worth of visit.

Was this review helpful? Yes 2
Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my girlfriend stayed here in the last week of June 2014. This has to be by far the best hotel I have ever stayed in, it is a 5* hotel despite what other reviews may say. We arrived here on the Tuesday Evening and the trainee member of staff behind the desk (sorry cannot remember her name) were... More

Was this review helpful? Yes 6
Chania Town, Greece
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Nice, clean and modern hotel in the center of Heraklion. Tasty breakfast, nice pool (but with a few sunbeds), Comfortable bed, small bathroom, balkony (with no chair to sit). I had a pork chop (calling room service) in a reasonable price, tasty and in good quality of meat. The receptionist and all the staff of the hotel were very kind... More

Was this review helpful? Yes 1
Liverpool, United Kingdom
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Clean,helpful,professional ,friendly,knowledgeable ,great location,all staff excellent,especially Maria and Eftichia at reception and Theoni and Maria who work in food and beverage . Nearby local taverna Alai served beautiful local cuisine great staff too ,Yorgas,Bill,and Marious friendly and funny people. All staff above made our holiday special and return almost inevitable.Beautiful people,hotel,place......just book you won't be sorry .

Was this review helpful? Yes 1
Top Contributor
213 reviews 213 reviews
65 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This an outstanding hotel, well located with great amenities and an excellent staff. The terrific service started at the front door and went throughout the hotel from the front desk to the restaurant. I had contacted the hotel via email and they arranged a personal pick up from the ferry port to the hotel (10 minute drive). We picked up... More

Was this review helpful? Yes 3
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Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion

329 photos of this hotel

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All traveler photos (284)
Pool/beach area (52)
Room/suite (63)
View from room (11)
Hotel & grounds (48)
Bathroom (19)
Dining (24)
Videos (1)
Other (66)

Management photos: Courtesy of the property manager

All management photos (46)
Dining (17)
Hotel & grounds (4)
Room/suite (1)
Pool/beach area (3)
Other (21)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Heraklion #1 Luxury Hotel in Heraklion #2 Business Hotel in Heraklion #2 Family Hotel in Heraklion #6 Best Value Hotel in Heraklion
Hotel Class
Official Description (provided by the hotel)
Certificate of Excellence 2014 Winner! The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 
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