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All 63 Heraklion hotels

Galaxy Hotel Iraklio

5.0 of 5 Hotel   |   75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
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Galaxy Hotel Iraklio
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Ranked #1 of 63 hotels in Heraklion
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ben B Newbury, United Kingdom
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879 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Newbury, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We travelled to Heraklion for a short break, and spent 5 nights at the Galaxy hotel. We arrived early afternoon on the Monday after a short taxi journey (€14) from the Airport at Heraklion. The check in process was very good, and the staff extremely helpful - with the concierge taking our luggage to our room. The room itself was... More

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Farmington Hills, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location with a 15 min walk to the center of town...close enough, yet far enough to not hear all the hubbub and commotion of the crowds. Also, found that being a short distance away from the center of town was an advantage if you have a car. Piece of cake getting on to the national highway(minutes away) without the... More

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Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed there on business travel. I found the hotel of excellent quality and is located close to city centre. There's a good selection for breakfast, and meal quality is excellent. Even better, there's the pool to enjoy the meal near by. Staff were congenial. I suppose I'd have more to nit pick had it been my own money!

Was this review helpful? Yes 1
Sofia, Bulgaria
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed 4 nights in superior room with pool view. The hotel is some 10 min from the center; parking place is limited. The room itself is small and affected from the noise coming from the pool and restaurant area. Breakfast is varied but not delicious; instead of orange juice you drink orange pulp.. Stuff extremely polite and friendly!

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Central hotel around 15-20min walk to main part/ shops of Heraklion. Service is excellent as was the food.Talos and the waiters are very professional. Rooms are well appointed and clean. The pool is quite small and shaded at times although apparently the largest fresh water pool in town. We enjoyed our holiday and our stay at the Galaxy.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great central location, rooms are sound proof with no traffic noise, friendly staff, tasty food, close to port, great breakfast variety. Unhappy that there was less than 10 Sun beds for the pool. Large pool with no where to sit.

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Zug, Switzerland
Top Contributor
83 reviews 83 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

I really feel sorry to score the Galaxy 3 dots only: its polite, helpful, smiling (but NEVER fulsome) staff would deserve much more as well as the glorious breakfast buffet! However I have to agree with some of the previous comments: this is not what you would expect for a 5* establishement. 4* (or even 3*S) would probably suit better.... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights at the Galaxy Iraklio. This is a clean, modern hotel that is located in a good area within Iraklio, walking distance to the city center and sights. The room we were given was small and, unlike most other rooms, did not have a balcony. The room was clean and the maid service was prompt. The... More

Was this review helpful? Yes 3
Top Contributor
80 reviews 80 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is a good 10 min walk to town - 20-25 to the port. It is easy to get a taxi back from the port area for €5 if you can't face the walk back. Breakfast was more than adequate with an option to dine inside or out. The only downside for us was pool area. Only had about... More

Was this review helpful? Yes 5
Westchester, New York
Top Contributor
132 reviews 132 reviews
100 hotel reviews
277 helpful votes 277 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent service from the moment we pulled up in our rented car, very frazzled after getting lost in the old town. I meant to and never got to tip the very helpful doorman. If you come from the highway it's easy: the KNOSSOS exit, but you head into town instead of away. They secure some street spaces so parking was... More

Was this review helpful? Yes 6
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Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
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Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Spa Hotel in Heraklion #1 Luxury Hotel in Heraklion #1 Romantic Hotel in Heraklion #2 Business Hotel in Heraklion #2 Family Hotel in Heraklion #6 Best Value Hotel in Heraklion
Hotel Class
Official Description (provided by the hotel)
Certificate of Excellence 2014 Winner! The 5-star Deluxe Galaxy Hotel Iraklio is Heraklion's premier hotel for business and leisure and the top choice for discerning travelers. Modern facilities fully renovated in 2008, and warm, professional service highlight the hotel's steadfast dedication to the magical combination of aesthetics and functionality. Centrally located in downtown Heraklion, the Galaxy is an oasis of contemporary luxury whose services and amenities are second to none.The Galaxy Hotel Iraklio's 127 rooms and suites exude an air of contemporary elegance within a unique city-resort atmosphere, while the hotel's extensive, upgraded amenities include, among others:• fully independent air conditioning• complimentary WiFi• fine bed and bath linens• premium Simmons mattresses and choice of pillows• Pure allergy friendly rooms for optimal air quality and the best sleep you've ever had• fully equipped complimentary business center• large fresh-water pool• complimentary parking facilities• concierge services• complimentary state-of-the-art gym with wellness center and hammam• superb dining at the all-day Per Se Lounge or poolside Vetri Restaurant• top conference and event facilities No matter what the reason for your stay, the Galaxy Hotel Iraklio will ensure that it is nothing short of spectacular. ... more   less 
Number of rooms
127

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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