It's my first trip in Crete and I really loved the hotel. The hotel and rooms are clean and air-conditionned, there is a free internet access (even if you don't have a laptop, they lend desktop computers for free, which I find *very* convenient), a swimming pool (just tried it once, but you should enjoy sea in Crete)... There are... more

This was our second visit to Crete in two years and our second stay at the Galaxy. The previous reviews definitely do it justice. Everything we were looking for in a hotel – great food, beautiful pool (and people), first rate gym, CLEAN, comfy bed and pleasant ambiance. I have never been so depressed to leave a place as I... more

Excellent staff who catered for our needs, including ferry bookings and car rentals. Breakfast was by the poolside, which was refreshing. Coupled with a variety of choices, it was all that we could ask for. Rooms was refreshingly clean and modern, and included some complimentary local sweets. Hotel located close to bus stop, and along the main road leading to... more

Would highly recommend this hotel. The room, service, price, and breakfast were the best in our stay in Greece. Nothing at all negative to say about it. more

Yes! I am a very demanding and fastidious traveler. Yes! I want a 5 stars hotel to be a real 5 stars hotel! Yes Galaxy IS a 5 stars hotel! Everything in this gem of Heraklion is carefully selected and used. Its ambience is chic, elegant and sophisticated. Its lounge is a paradise, its restaurant is great (with creative cuisine,... more

I pre-paid €102 a night including breakfast which makes this place a bargain in the euro-zone. This is a high-standard hotel with top-class amenities. We spent an afternoon by the pool drinking cocktails, a few hours in the gym, some time in the steam room and hours on the free wifi. Breakfast was a great buffet of hot and cold... more

This was my first visit to the newly renovated Galaxy, and the improvements are remarkable. The staff is impressive in its language skills. Almost everyone spoke English as a second language. The food was very good and the breakfasts were wonderful, with freshly squeezed orange juice daily. This is one of the best hotels in all of Greece. I have... more

The hotel is newly renovated and is in terrific condition throughout. The service is excellent - both very friendly and professional. I would have no hesitation whatsoever in recommending anybody visiting Heraklion to stay at the Galaxy. Having travelled widely in Greece, I truly believe its the best hotel I've experienced country wide. more

We had a wonderful stay at the Galaxy Hotel! This newly renovated hotel within walking distance to the city center was a true delight on our trip. The light and refreshing atmosphere was every day a pleasure to return to. The staff is outstanding, from the maids, the waiters, receptionists to the management, everybody was extremely helpful and friendly. Restaurants... more