We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 63 Heraklion hotels

Galaxy Hotel Iraklio

5.0 of 5 Hotel   |   75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Hotel amenities
Galaxy Hotel Iraklio
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Galaxy Hotel Iraklio to your Saves list
95%
Ranked #2 of 63 Hotels in Heraklion
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Idekel
Write a Review

930 reviews from our community

Traveler rating
    695
    187
    38
    6
    4
See reviews for
132
487
57
117
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (930)
  • Mar-May only
    (157)
  • Jun-Aug only
    (376)
  • Sep-Nov only
    (333)
  • Dec-Feb only
    (64)
All months
1 review
5 of 5 stars Reviewed yesterday NEW

we stayed in Galaxy hotel on the 25 th of September the hotel room are very nice we were upgraded to nice suite location is exelent just 5 minutes walk from main tourist atractions the staff were very friendly i realy recomend this hotel when you stay in Heraklion

Was this review helpful? Yes
Northumberland National Park, United Kingdom
Top Contributor
115 reviews 115 reviews
32 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel on five separate occasions. It costs €12 for a taxi from the airport and is about 15 to 20 minutes walk from Central Heraklion. We booked a superior room but were grateful for the complementary upgrade to an executive room which was large in size, and offered robes and a jacuzzi bath. It is... More

Was this review helpful? Yes
Italy
Top Contributor
122 reviews 122 reviews
24 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We wanted to visit the Archaeological Museum (outstanding) and Knossos (disappointing) before travelling on to stay in SE Crete for a few weeks. Our first choice hotel, almost next to the museum, was booked and I had foolishly thought emailing a month in advance it would be easy to arrange a double room for late September. So the Galaxy was... More

Was this review helpful? Yes
Brisbane
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first time to Crete & we struck gold with the Galaxy Hotel Heraklion. The staff are helpful, efficient & knowledgable. The location is excellent, with buses out the front or easy walking distance to the central business area. Pool, gym & steam room are exceptional. Breakfast is delicious & has a varied menu with excellent service by great wait... More

Was this review helpful? Yes
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night before leaving for the airport the next day. We stayed in an executive suite which had a sitting area and a king bed but overall the room was pretty small by suite standards. We were early when we arrived at 12 but the staff kindly asked if we'd wait and comped us some non... More

Was this review helpful? Yes
Zurich, Switzerland
Top Contributor
58 reviews 58 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this Hotel for one night, arriving late from the airport. We were so warmly welcomed and received an upgrade. The room was outstanding and the bathroom big and so clean. The samples (shampoo, shower gel & body milk) are from Sampar, so will make many women happy ;o) The breakfast near the pool was the nicest we... More

Was this review helpful? Yes 2
Basingstoke, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

When reading this review please bear in mind that we are well travelled and always stay in 5 star hotels! When we arrived we were offered a welcome drink. We asked for a coffee and a small beer. Nope orange juice or coffee! We were told that it was happy hour at the cocktail bar between 19.30 and 20.30. We... More

Was this review helpful? Yes 1
Yiannis E, Owner at Galaxy Hotel Iraklio, responded to this review

Dear Sir, I would like to thank you for choosing us for your recent stay and for your valuable feedback. We sincerely apologize for the unfortunate issues that you mention, which do not characterize our level of services. We have already addressed the problems. Once again, we apologize and thank you. Sincerely, Yiannis Economou - Owner Galaxy Hotel Iraklio More

Basingstoke, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

The service is very average throughout the hotel. The reception offered a drink while we were waiting for our room but when we asked for a small beer we were told we'd have to pay for it. The room we booked was nice as we read the reviews about the small rooms and picked a suite which was ok however... More

Was this review helpful? Yes
Yiannis E, Owner at Galaxy Hotel Iraklio, responded to this review

Dear Sir, I would like to thank you for choosing us for your recent stay and for your valuable feedback. We sincerely apologize for the unfortunate issues that you mention, which do not characterize our level of services. We have already addressed the problems. Once again, we apologize and thank you. Sincerely, Yiannis Economou - Owner Galaxy Hotel Iraklio More

Seattle, Washington
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wow. I was floored from the moment I walked in... this is such an amazing hotel. I was pleasantly surprised to see the service I would expect from a much much more expensive property. Firstly, I was recognized as an Expedia rewards silver member right away (the first time that has ever counted for anything at a hotel...) which got... More

Was this review helpful? Yes 1
Jerusalem, Yerushalayim, Israel
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had an excellent experiment at the Galaxy Hotel. The Galaxy hotel staff organized a wonderful welcome gift of sparkling wine. The food was perfect and above our expectations. We definitely recommend to visit the hotel in your next trip to Ctete.

Was this review helpful? Yes 1
Do you own or manage Galaxy Hotel Iraklio?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Galaxy Hotel Iraklio? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Galaxy Hotel Iraklio

Address: 75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
Location: Greece > Crete > Heraklion Prefecture > Heraklion
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Galaxy Hotel Iraklio 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Booking.com, Priceline, Cheap Tickets, getaroom.com, Odigeo, Jetsetter and Tingo so you can book your Galaxy Hotel Iraklio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion

349 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (304)
Viewed
Hotel & grounds (50)
Viewed
Pool/beach area (53)
Viewed
Room/suite (63)
Viewed
View from room (11)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (19)
Viewed
Dining (24)
Viewed
0:16
Videos (1)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Dining (17)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (1)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay