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Galaxy Hotel Iraklio

Certificate of Excellence
75 Dimokratias Avenue, Heraklion, Crete 71306, Greece
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1 room 1 guest
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Galaxy Hotel Iraklio
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1,183 Reviews from our TripAdvisor Community

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Traveler rating
    873
    249
    48
    9
    4
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183
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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  • All months
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  • Mar-May only
    (203)
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Rugby, United Kingdom
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Other reviews some this place up pretty well, great location for visiting the city, nice and friendly staff and good value for money. Breakfast was patchy and a bit chaotic with people dashing about and the hot food was not hot enough for my liking. The room we stopped in was supposed to have a balcony but was more of... More 

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Trier, germany
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having more or less by chance chosen this hotel the first time we visited Crete we have kept coming back. Why? Very attentive, helpfull and friendly staff from reception to restaurant. Best beds we have ever experienced. Pleasant room, common areas and pool. Very good breakfest and dining. Central location. Only small wish: Faster internet connection.

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel with my family in August 2015. I am writing this review on the last day of my stay. Having travelled the islands of Greece before I can assure you that this is a first class hotel. The rooms are clean and well kept. The staff is outstanding! Having said this parking is at a premium... More 

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Thessaloniki, Greece
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed for a night at Galaxy hotel in between flights during our summer family holidays. Due to our early arrival, we couldn't have both our rooms available, but the hotel supervisor offered us complimentary breakfast, which was really outstanding, with a great variety of local food and beverages. We also had a room upgrade, to a junior suite and... More 

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Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Galaxy Hotel for 2 nights while honeymooning in Crete. The reservation process was straightforward and the communication from the staff at the hotel was great. Check in was easy and our room was upgraded to a pure allergy free room as I had mentioned I suffer asthma at the time of booking. Upon entering our room... More 

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Sydney, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Unfortunately, our travel agent had mixed up our reservation so on arrival, Reception had no idea we were coming and didn't have any spare rooms! Enter, Nico. Nico on Reception was exceptional! So professional, efficient and happy to help. After a couple of phone calls to our travel agent, Nico was able to find us a (single) room for the... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel, excellent service, clean rooms, situated in the center of Irakleio, perfect breakfast, nice pool. Whatever you need is found in the rooms (toothbrushes, hair products, hair dryer). Hotel employees are willing to help and always with a smile.

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Athens, Greece
Level Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ideal city hotel, luxurious, attentive to detail. Spotless rooms with all amenities, gentle and helpful staff, fantastic, with many choices and transitions breakfast served in a very nice area, free and fast wi-fi in all rooms, wonderful pool, reasonable prices at the bar . It is a bit from the center of Heraklion, but there are some places to eat... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staid hear with my wife for one night to see the city of Iraklion. Very clean, looks sharp and well maintained. The room itself has a huge and comfortable bed. The food is good, would return again! Not a lot to do near the hotel itself though....

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Peterborough, United Kingdom
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It may be 5* on paper but I don't think it is in person. We stayed in a Superior room (which may be why I feel it's lower than 5* as there's several rooms with a higher rank available). Room: We have a room overlooking the pool/outdoor restaurant which is okay - except there's very little privacy. I can't stand... More 

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