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Capsis Astoria Heraklion Hotel

Eleftherias Square 11, Heraklion, Crete 71201, Greece
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Capsis Astoria Heraklion Hotel
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Capsis Astoria Heraklion Hotel
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336 reviews from our community

Traveler rating
    128
    145
    48
    11
    4
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50
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90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

An average city hotel. Spent there a night. It is situated in a very good location and friendly staff but the rooms are average, with old furniture and needs refurbishment. Some rooms are quite dark and without balcony. Breakfast was not bad. There is no health club.

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New York City, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

For the past seven years as a frequent business traveler I have stayed in hotels for over 1,100 nights all over the USA and Europe. I have stayed in hotels that are in good shape and the opposite. This was among the worst experiences ever. The 1st night we got in late and slept immediately. The next day, we noticed... More 

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Top Contributor
52 reviews 52 reviews
19 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed March 19, 2015

A city hotel, within walking distance from downtown, with comfortable rooms, and average service. We were supposed to check in at 14:00, but were shown to our room 3 hours later, exhausted and disappointed to discover it wasn't worth the money. The bathroom had not been thoroughly cleaned, and there were smells coming from the windows that overlooked an internal... More 

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Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

In the very heart of heraklion city within walking distance to all worth visiting sightseings.staff is realky helpfull warm and pro.rooms are of high quality the dame applies for tge service level.the pleasant surprise is the roof gardrn bar/restaurant with the pool

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 11, 2015

only bad comment would be the need to change the mattresses. If this takes place, it would definitely shift the hotel one star from me. Excellent staff, VERY helpful! very tasteful breakfast and with a wide variety

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Scotland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 10, 2015

We had originally planned on staying at a cheaper hotel but glad we spent the extra 20 euros and went to the Capsis Astoria. The room was spacious and on an upper floor giving us a really good view. The staff were very helpful and courteous. We only had a snack in the coffee bar which was very nice and... More 

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 6, 2015

Great location.Value for money.friendly staff. Charity initiative during Christmas. Next to the market.bus stop just nearby.Local market also very close. I bought exelent Creta cheese and sausages. .........

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Athens, Greece
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 17, 2014

Broken glass on room desk could easily harm a kid and not only. Have you ever heard of an awarded breakfast with fake orange juice, especially on an island whose oranges are top quality? That said, staff was very helpful and polite, and the rooms were clean.

Was this review helpful? Yes 1
Canberra, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 6, 2014

The hotel was in an excellent location close to all parts of the old town, including the galleries and museums. We like walking and so were able to walk to all the recommended sites. There is a local bus stop a few meters away which is good for the bus to the Palace Knossos and the Archeaolgical Museum is only... More 

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Heraklion Prefecture, Greece
Contributor
12 reviews 12 reviews
6 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed December 3, 2014

One time I go out after the breakfast and I emerged in the shopping street - clothes, shoes, jewellery, souvenirs, etc.. It was too difficult to do not buy anything! In the evening - another temptation: too many colorful, lovely bars and restaurants around - I couldn't finish the party (Greek music, rock, jazz, swing, Latin). And the worse was... More 

Was this review helpful? Yes 3
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