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Capsis Astoria Heraklion Hotel

Certificate of Excellence
Eleftherias Square 11, Heraklion, Crete 71201, Greece
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Best prices for: 1 room 1 guest
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Capsis Astoria Heraklion Hotel
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403 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
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English first
  • All months
    (403)
  • Mar-May only
    (91)
  • Jun-Aug only
    (186)
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SOUTHAMPTON
Level Contributor
81 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Firstly, if you get the airport bus into town, get off at Bus Station A, turn left to walk up the hill, which curves round to the right, and the Astoria is on you right, across from the trees of Eletherias Square. The hotel is large and welcoming, with great views of life going on in the square from your... More 

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Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was listed as a 4-star hotel, and it is. The rooms and beds were comfortable, the A/C worked great, and the hotel staff was wonderful. Nice pool area on the 4th floor, the bar adjacent to the pool was great, and restaurant next to that was fabulous! We were lucky to have a great waitress who made the experience... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I would like to start off by saying I work in the hotel industry as a general manager of a hotel for a large international hotel chain. I understand the impact that these reviews have and how important they are. I understand that things don't always go as planned but it is the way you address them that can make... More 

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Armidale, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stayed for 2 nights and I find the accommodation definitely value for money. A great location and close to museum and many nice restaurants. Staff are friendly and the breakfast is tasty and has a good choice.

Review collected in partnership with this hotel

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Oslo, Norway
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Clean and cool hotel in the heat, centrally situated. Beautiful breakfast, friendly staff, roomkeeper folded my night gown 😃. The pool on the roof is necessary as there are no beaches in Heraklion. However, the pool walls were dirty.

Review collected in partnership with this hotel

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Montreal, Canada
1 review
1 of 5 stars Reviewed 6 days ago NEW

Currently staying at this hotel. My observations. 1. Fridge does not work. Asked staff to fix this problem. Request ignored. 2. Room never cleaned over two day stay. Odd for a "4" star hotel. 4. Pool area is a joke. Filled with local teens and tweens. Moreover, these individuals spent most of their time making out in the pool. I... More 

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athens
5 of 5 stars Reviewed 1 week ago

Great hospitality, fantastic restaurant - cafe on the roof. Breakfast has everything you would like. Beds are more comfortable than my home's!!!!! It is downtown, right in the center of Herakleio life

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Huddersfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel to stay 1 night prior to catching the ferry to Santorini - we looked at lots of hotels in Heraklion but decided on this one. The hotel is very central and you can easily be in the busy shopping and bar area. We parked the car in the public car park which was not too far... More 

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Amman, Jordan
5 of 5 stars Reviewed 1 week ago

Its really the best hotel, best employee, best location and best service ever you will have big thanks for all the employee specially the front office team they are very helpful and always smiling its really a great team

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Brussels, Belgium
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Initially I thought this looked like a fine, well located hotel. My young family was given a room on the fourth (top) floor and were told we might wish to relax in the rooftop pool, where drinks and food were available. What we were not told was that this rooftop served as a disco with pounding music all night. At... More 

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