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Atlantica Akti Zeus

4.0 of 5
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Linoperamata Gazi | Leoforos Andrea Papandreou, Heraklion, Crete 71500, Greece
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329 Reviews from our TripAdvisor Community

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Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 1, 2016

We stayed with the Akti Zeus back in September for 7 nights All Inclusive, this was the first time we have booked All Inclusive so didn't really know what to expect. We are used to adventurous long haul holidays but as we are now travelling with our young son (3) holidays have to change! On arrival it was pretty late... More 

Helpful?
13 Thank mrsduncan955
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, Thank you very much for your excellent review and your high recommendation of us, both are highly appreciated.I am delighted to read that, you have enjoyed your time at our hotel and that you have managed to relax and enjoy your holidays in Crete. Thank you again for recommending our hotel to other reviewers and we are all... More 

The Hague, The Netherlands
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 26, 2015 via mobile

There's only a real complain about the hotel: the view. I asked for a family room and it was nice. Two big rooms, a big bed for us, a big couch that turned into a bed... No complaints. But you'd expect that the most expensive rooms would have a better view than looking to the service entrance. Other than that... More 

Helpful?
5 Thank HugoParedes
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, Thank you for taking time out of your day to provide us with your thoughts from your recent visit. We appreciate your feedback and hope to welcome you again in the future. Wishing you a Happy New Year with the hope that you will have many blessings in the year to come!! Best Regards, Anastasia Pistola More 

Bath
Level Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 27, 2015

If you are planning to book the Atlantica Akti Zeus, Crete and you have children over the hight of 4 1/2 ft you might want to read my letter to Thomson first. This holiday cost nearly £9,000 and we didn't even get full length beds! Destination: Crete Accommodation: Atlantica Akti Zeus Customer Contact Reason: Holiday Experience Customer Comment: I booked... More 

Helpful?
6 Thank storm86
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, Thank you for spending your time to pass your comments regarding your recent stay with us. We do understand that we haven't met your expectations even though we try to give you a alternative solutions once you notified with the size of the beds. We would like to thank you for choosing to stay at Atlantica Akti Zeus... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 25, 2015

Hotel lovely, very modern however location is not good. Not effect by power station, however you are very restricted to hotel as nearest town 20 minutes walk away. Food as you would expect from all inclusive, yes its repetitive, but plenty of choices. Entertainment was awful, there was not a kids club was basically colouring in the morning and watching... More 

Helpful?
3 Thank Angie9876
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, I would like to thank you for your review and for sharing your holiday experiences with us on Tripadvisor. Your comments and marks are being taken seriously under consideration, promoting the amelioration of our services. We hope to have the pleasure of welcoming you back again for many more enjoyable summer holidays at Atlantica Akti Zeus Hotel. Yours... More 

Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed November 14, 2015

There was 8 in our group. 4 adults and 4 children. The hotel was lovely they have done a great job on the refurbishments. Rooms were great. We had 3 rooms all facing the pool and sea. Rooms were a great size, very clean. Restaurant was very clean the food was ok. Have had better in other Atlantica hotels. Pool... More 

Helpful?
3 Thank Carol T
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, We appreciate your feedback on Trip Advisor after your recent stay at the Atlantica Akti Zeus Hotel. Thank you for your comments about our hotel,we would like to apologize for the last week of our hotel season. We are looking forward to welcome you again at Atlantica Akti Zeus, next time you visit Crete. Best regards, Anastasia Pistola. More 

Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

This complex had only been open a few weeks when we arrived... The foyer and grounds were lovely, the restaurant very clean with a good layout, our family room was too small but very clean and amazingly comfortable beds. The restaurant food was good quality we only struggled to find something we'd like on 2 occasions so went for basic... More 

Helpful?
4 Thank Bentlegs76
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, Thank you for your valuable review.It is a pleasure to hear that you had an enjoyable stay with us. We greatly appreciate all guests' feedback and we will use it to evaluate changes and make improvements to our services. Best Wishes, Anastasia Pistola. More 

Darlington, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 5, 2015

I must start this review by stating that we were really apprehensive about the holiday and having read reviews, we weren't expecting too much. To briefly explain; we'd booked originally, to go back to Mexico but unfortunately, we could only get the one week off work so decided we'd like to try Greece, as we had never been before. The... More 

Helpful?
6 Thank NatalieandJames H
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Natalie and James H , We appreciate your feedback on Trip Advisor after your recent stay at the Atlantica Akti Zeus Hotel. Thank you for your great comments about the food , the drinks and hotel facilities we will be delighted to pass these on to the teams in the relevant departments. We will be able to great you... More 

Northampton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 5, 2015

Lovely hotel, terrible location, nothing around it apart from the power station next door and derelict hotels, the walk along the beach towards Heraklion is depressing. The town of a Amadoura, 15/20 minutes walk is ok, a few bars, shops all selling the same though. As this was a family holiday with children 9 & 6 there was plenty of... More 

Helpful?
1 Thank wedding10_10
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, Thank you for taking the time to share your review following your stay at Atlantica Akti Zeus. We are looking forward to accommodate you next year and provide our best services! Best Wishes, Anastasia Pistola More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

This hotel is stunning it's more like a small complex All the bars are well stocked staff are very friendly especially the man who works the pool bar he makes a beautiful special cocktail The beach is beautiful I have to admit if you look left it is industrial in the distance but that never once bothered me there is... More 

Helpful?
4 Thank Dave C
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, I would like to thank you for spending your holidays at the Atlantica Akti Zeus Hotel and for taking the time to write this wonderful review on Tripadvisor. Nothing makes us happier than knowing that our team treated you with professional, unparalleled customer service during your time here and that they were helpful in accommodating your needs. We... More 

Durham, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 30, 2015

We stayed here from 15th to 29th October 2015 with 2 children aged 8 and 5. The new hotel is very nicely furnished, comfortable and clean with good (though freezing cold) pools. It is positioned on the beach which was much nicer than we expected and we spent a lot of time there, paying 5 euros each day. It was... More 

Helpful?
2 Thank Sarah L
AtlanticaAktiZeus, Public Relations Manager at Atlantica Akti Zeus, responded to this review

Dear Guest, Thank you for your candid feedback.Our aim is to deliver a brilliant guest experience and we are sorry that your stay with us fell short of this goal. We hope to be able to welcome you back on a return visit to Crete. Best wishes, Anastasia Pistola. More 

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