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Blue Palace, a Luxury Collection Resort & Spa

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PO Box 38, Elounda, Crete 72 053, Greece
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Blue Palace, a Luxury Collection Resort & Spa
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1,019 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Blue Palace, a Luxury Collection Resort & Spa
See the most recent reviews
Milford on Sea, United Kingdom
Level Contributor
68 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a reasonable holiday in the Blue Palace - many nice features, but I booked in a rush and as a result didn't rearch it as thoroughly as usual - so it wasn't really for us and though I personally wouldn't return, it could suit many looking for a luxury break. The hotel is situated about 3 miles from Elounda... More 

Was this review helpful? Yes
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for posting your review on Tripadvisor, following your recent visit at our resort. Although it is regretful that the Blue Palace, a Luxury Collection Resort & Spa was not your personal choice, I am delighted with the positive feedback you have provided for our readers. Please allow me to reassure you that certain valuable points you... More 

Nottinghamshire, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from our honeymoon at the blue palace and we were very impressed by the standard of the hotel. Food at the olea restaurant was very good although entertainment was a little lacking. We didn't eat at any of the other restaurants as you have to pay even if you're half board. You also have to pay for your... More 

Was this review helpful? Yes
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for choosing the Blue Palace, a Luxury Collection Resort & Spa for your honeymoon and for taking the time to post your feedback, following your recent visit. Please allow me to offer my congratulations on your wedding and wish you both all the happiness and prosperity. I am delighted to read that your overall experience was... More 

llandaffsun
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Wonderful holiday at the Blue Palace . This was our third visit and it just gets better. Fantastic staff from front of desk down to to pool attendants .....five star all the way ! Hope to be returning soon

Was this review helpful? Yes
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for your loyalty and for taking the time to share your kind comments on Tripadvisor following your recent visit with us. It was a pleasure to have you with us and we are looking forward to welcoming you back soon. Kindest regards, Sotiris Kremastiotis General Manager More 

Haifa, Israel
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We came as two couples and spent 3 nights and 3 days in this gorgeous hotel. Everything was perfect. First of all, the view to the island of Spinalunga from every room, second is the tidiness in everything. It seems like they think of everything in advance. The standard of service is surprisingly high. The breakfast buffet was satisfying. In... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for posting your thoughts on your recent visit with us. I am very happy to learn that you had such a heavenly time with us and I do hope to have the opportunity of welcoming you back for a longer stay next time. Kind regards, Sotiris Kremastiotis General Manager More 

Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am sorry that this is not a positive review about this resort which could be much better if there was a little enthusiasm from the managers. We stayed during the second week of June 2015. Positive points first: 1- Staff are very kind and helpful and try very hard. Negatives: 1- The layout of hotel is very awkward. The... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank your taking the time to post your review following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. I am delighted that you found our staff to be very kind and helpful, however the feedback you have provided us with regards to your overall stay is quite concerning. Firstly, please allow me to... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've just returned from Crete after visiting for the first time and I chose the Blue Palace based on recommendation. Perched on a hill near Plaka village in Elounda, the resort beautifully built offers the most amazing breathtaking views of Spinalonga island. Prior to arrival, I enquired extensively about excursions over email with the hotel's Ultimate Guest Service who were... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to share your feedback following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. It is a pleasure to read that the resort and its facilities tick so many boxes for you. In particular, I am pleased that our team members were able to contribute to a memorable... More 

Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Embarrassingly, I am only just putting my experiance of this outstanding hotel onto Trip Advisor, our holiday being in May, but it was so brilliant that I am determined to sing the praises of the hotel and its staff.We actually arived on the 20th May from a late flight. As soon as we arrived at the hotel the sevice was... More 

Was this review helpful? Yes
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your glowing review following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. I am pleased to read such positive comments about your experience here with us. Furthermore your encounter with our team throughout several of our services seems to have made a great impression on... More 

Huntingdon, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here this past week, i have to say im already looking to go back. the hotel was truly great, i really cant fault it. our suite was amazing, better than we hoped. our room 532, was one of the furthest away from the reception, but we liked that it offered us more peace ad queit. There were very... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for choosing to stay at the Blue Palace, a Luxury Collection Resort & Spa and for sharing your positive comments through Tripadvisor. I am delighted that we were able to provide you with an amazing experience and that you found all aspects of the resort truly great. We are looking forward to welcoming you back soon... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Have just returned from a week in The Blue Palace. Exceeded my expectations! Have stayed in a number of excellent hotels but the blue palace was superb. From the minute we arrived at reception to the second we left the staff couldn't have been more helpful and friendly. Our room was a standard room with balcony and it was beautiful.... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for sharing your positive feedback on Tripadvisor following your recent visit with us. It is very rewarding to learn we exceeded your expectations and that it was one of the best hotel experiences that you have ever had. I am also delighted that you enjoyed your room, our location and above all found every area of... More 

New Delhi, India
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to 15 countries and I have always been to a 5* hotel. However, I must say that Blue Palace is in a different league all together! The place is just beautiful. It's right in front of Spinalonga, a very small island. The views from the rooms of Spinalonga are just priceless. I would specially like to mention... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, I would like to thank you for your recent stay at the Blue Palace, a Luxury Collection Resort & Spa and for sharing your positive feedback on Tripadvisor. It gives me great pleasure to read that you had an amazing experience and the staff was able to provide you with such good memories to last for a lifetime.... More 

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