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Blue Palace, a Luxury Collection Resort & Spa

5.0 of 5 PO Box 38, Elounda, Crete 72 053, Greece
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Certificate of Excellence 2014
Blue Palace, a Luxury Collection Resort & Spa
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Blue Palace, a Luxury Collection Resort & Spa
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933 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Holmfirth, United Kingdom
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just come back from a really enjoyable week at this splendid hotel. We had booked the cheapest room but were upgraded to a junior suite on arrival. The suite had 2 bathrooms , seperate living area , large balcony & loads of cupboard space. We even had 2 televisions !! The view over Spinalonga was amazing!. As we were visiting... More

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Tel Aviv, Israel
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My partner and her 3 grown up kids spent 5 wonderful days in this hotel. We had two rooms with private swimming pools and an amazing view of the sea. We didn't even bother going to the main swing pools and relaxing by the private pool was just great. We used the Spa, and the fitness room, that was excellent.... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just spent a wonderful week at Blue Palace. Room amazing and the staff just lovely. Definitely make a trip to Spinalonga the Island off the coast of Blue Palace. Place is spotless and the venue has everything you need but the staff make it. They are so lovely, take care of you, remember you and just there to make your... More

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sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for posting your feedback following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. I am thrilled to learn that you had a memorable stay with us and enjoyed all aspects. It is particularly rewarding for me to read such a positive review that describes the friendliness and helpfulness of my team... More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 3 days ago NEW

We had such a bad experience at The Blue Palace, that we felt the need to warn others to consider other hotel properties in the area. We stayed in a Superior Bungalow with a sea view and the room felt outdated, with inferior linens and a mattress cover that did not even cover the entire mattress. Much of the furniture... More

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sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. It is disappointing to read that your stay at the resort was not to your satisfaction. As you can imagine I am mostly concerned that you felt uncomfortable and that your needs were not... More

New York
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the 4 th and final stop on our two week vacation in Greece. What a great place. Checkin was a breeze, our room/suite was unbelievable and the service was outstanding. The food was outstanding, at the breakfast buffet, for dinner at the Blue Door restaurant on the beach where we are dinner and at the Italian restaurant where... More

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sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for your positive review following your recent visit at the resort. I am delighted to read such positive comments about your experience with us. Our goal is to ensure our guests thoroughly enjoy their stay and I am pleased that we were able to assist in creating a memorable stay for you. It will be my... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely spacious hotel in a wonderful location overlooking Spinalonga Island and only five minutes walk into Plaka village, and a short ride to Elounda and Agios Nicolias by bus or taxi. We stayed here the last week in September 2014 We stayed here last year and had an upgrade to the 4 a la carte restaurants as the buffet restaurant... More

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sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for posting your feedback following your recent visit at the resort. First and foremost I would like to thank you for choosing the Blue Palace to celebrate your birthday and for your continued loyalty. It was our pleasure to offer you an upgrade to a room with private pool as well as complimentary internet. I am... More

Top Contributor
123 reviews 123 reviews
79 hotel reviews
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A most enjoyable stay here - our room was immaculate, with a fabulous view across the bay to Spinalonga. Facilities are good and we enjoyed the beach and swimming in the sea. Housekeeping is excellent (although we think that 6.30 pm is a bit early for turn-down service!). The staff are outstanding. Breakfasts are excellent with a wide choice -... More

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sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to share your lovely review on TripAdvisor following your recent visit at The Blue Palace, a Luxury Collection Resort & Spa. I am delighted that you enjoyed your time spent with us and that our team had such a positive impact on you. Please rest assured that your feedback will be shared... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Do yourself a favor and avoid this place... Pictures are a total misrepresentation. I feel like I was tricked into visiting this place. American Express has this listed as a "Fine Hotel & Resort" and every resourse I have found lists this place as 5 star. What a joke, not 5 star... I arrived with my wife for the last... More

Was this review helpful? Yes 6
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your review on TripAdvisor following your recent visit at the resort. It is with much disappointment to read that there were elements of your stay with us that you did not enjoy and that you felt you were tricked into visiting our resort. The Blue Palace offers 251 rooms, Suites... More

Geneva, Switzerland
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel gets five stars from me because the staff are simply fantastic. I arrived at the hotel quite stressed, because I had managed to leave my baby's suitcase in the airport, an hour's drive away. The concierge put my mind at rest immediately and put in calls to the airport to locate it and arranged for it to be... More

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your review on TripAdvisor following your recent visit. I am delighted to read that you enjoyed your experience at the Blue Palace, a Luxury Collection Resort & Spa. My team aims to fulfill and exceed guest expectations at all times and I am thrilled that they were able to do... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

reading some reviews on here I think its important people DO understand the nature of the place, its not the sort of establishment where "entertainment" or "waterobics" would work, its a place to relaxxxxxxx. Positives: - spotless hotel - attentive staff (mostly) - good spa - good food - rooms are good, but as always you get what you pay... More

Was this review helpful? Yes 3
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your review following your visit at the resort in June. Our guest feedback is invaluable to us and helps us to enhance the experience and address the finer details so we do appreciate all your comments. As we welcome any kind of constructive criticism I have taken your notes on... More

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Additional Information about Blue Palace, a Luxury Collection Resort & Spa

Address: PO Box 38, Elounda, Crete 72 053, Greece
Phone Number:
Location: Greece > Crete > Lassithi Prefecture > Elounda
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Blue Palace, a Luxury Collection Resort & Spa 5*
Number of rooms: 251
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Also Known As:
Blue Palace Resort And Spa
Blue Palace Hotel Elounda
Blue Palace Resort & Spa
Blue Palace, a Luxury Collection Resort & Spa Elounda, Crete

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