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Blue Palace, a Luxury Collection Resort & Spa

#12 of 36 Hotels in Elounda
Certificate of Excellence
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PO Box 38, Elounda, Crete 72 053, Greece
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Blue Palace, a Luxury Collection Resort & Spa
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Blue Palace, a Luxury Collection Resort & Spa
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963 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

I have stayed in this hotel many of times with my family always received the best service. The views are simply amazing and the village next door called plaka is one of my all time favourite spots. If your looking for a relaxing trip with excellent rooms great views and great food this hotel is a must go to! Thank... More 

Was this review helpful? Yes 5
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for your continued support and loyalty to the Blue Palace, a Luxury Collection Resort & Spa! It gives me great pleasure to read that my team provides you with excellent service each time you visit us. Procuring our guests with the best possible hospitality and service has always been our key goal for us. I am... More 

Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2015

I am very late in writing this review. Two years late! My Spouce and I stayed at the Blue Palace first in 2012, then in 2013. I write this now because we are returning for a third time this September. I sincerely hope Ms. Claire is still the front desk Manager. She is a most welcoming Woman, with a wonderfully... More 

Was this review helpful? Yes 3
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you so much for taking the time to write your review in Tripadvisor. It gives me great pleasure to read that you will be visiting us for the third time and I would like to take the opportunity in thanking you for your loyalty to the Blue Palace, a Luxury Collection Resort & Spa! Our guests’ experiences... More 

Moscow, Russia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 20, 2015

Our family (with 2 teenagers) stayed twice in this hotel (June 2013 and June 2014), each time for 10 days. We absolutely love it. Our great experience started with booking - we dealt directly with the hotel reservation team. They respond immediately and they do everything to help you. And this was the only hotel in our experience which "guaranteed"... More 

Was this review helpful? Yes 6
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Please allow me to thank you for your continued loyalty for the Blue Palace, a Luxury Collection Resort & Spa! We strive to provide excellence in our service and I am thrilled to read that on both occasions we surpassed your expectations and that the greatest asset of the resort is the staff. I am so pleased that... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

My husband and I stayed in Crete for 5 days for our honeymoon. It was beautiful! It is a bit far from the airport but we rented a car (affordable) and drove about 50 min to Elounda. When you arrive you reach a gorgeous gated community. Customer service was superb! I found everyone very easy to talk to and accommodating.... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you very much for posting your positive feedback and photos following your recent stay at the Blue Palace, a Luxury Collection Resort & Spa! I am very happy to read that you enjoyed the genuine Cretan Hospitality we offer and that your honeymoon experience at the resort was so impressive. Moreover I would like to thank you... More 

New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2015

Came her with my GF at the time (now wife). We had an amazing experience, food, service and spa were terrific. Staff goes above and beyond to accommodate for anything you might need, room service available 24 and the set us is so nice Room is clean and comfortable, only bad thing I can say is that the best was... More 

Was this review helpful? Yes 3
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your review on Tripadvisor following your recent stay at the resort. Please allow me to pass on my congratulations to you both on your wedding. It gives me great pleasure to read that you had such a wonderful time at the Blue Palace and that you enjoyed every aspect of... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

This hotel is beautiful for couples or family. The beach is wonderful with a little jetty out to the ocean because of pebbles . There are some fish as well which is nice and untouched. Spinalonga is right across the hotel. The food was lovely and the service was great. The rooms are magnificent . There are some problems with... More 

Was this review helpful? Yes 5
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your wonderful review on Tripadvisor. I am delighted that you enjoyed your time spent with us so much and that we were able to make this stay a memorable one. Indeed the Blue Palace is a wonderful resort with great views of the Spinalonga Island and the sea. I do... More 

London, United Kingdom
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 23, 2014

Had a fantastic time at Blue Palace Resort. The hotel is located on a hill side, with superb views of the sea and Spinalonga island. It's beautiful both during the day and at night. The beach is located at the bottom of the hill - obviously - and a funicular gets you down in 2-3 minutes or so. Sometimes you... More 

Was this review helpful? Yes 10
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to share your review on TripAdvisor following your recent visit at the resort. I am delighted to read that your overall experience was so memorable and that you enjoyed most aspects of the resort. Your comments about your dining experience have been noted. We have been repeatedly awarded for the food by... More 

Bisley, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

The Blue Palace Resort & Spa is my little bit of heaven. I am so glad that I found this lovely place, near Plaka. All of the staff here are always helpful and friendly. Babis and the Spa team always look after me and the choice of Spa treatments are varied and extremely enjoyable. I hope you enjoy this resort... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Please allow me to thank you for your continued loyalty and for taking the time to write your positive feedback, following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. I am delighted that once again you enjoyed your stay with us and that you consider the resort your little bit of heaven. It... More 

Paris, France
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2014

Blue Palace is my all-time favorite hotel. It is perfectly located: graciously stretched on a hill, with a breathtaking view of the Spinalonga island, and close to the charming tiny village of Plaka. The hotel itself is very elegant and classy (both the common areas and rooms). Our room had a private infinity pool - small, but really great to... More 

Was this review helpful? Yes 2
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to share your review on TripAdvisor following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. It is wonderful to read that our resort and facilities ticked so many boxes for you. I am even more grateful that you feel the Blue Palace is your all time favorite... More 

Würzburg
Contributor
15 reviews 15 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 9, 2014

The Blue Palace is a large American Style Luxury Hotel. Positive points are the really good service and the nice rooms. The mix of guests is very international - no nationality is overrepresented. The scenery is really great and the pools are really nice. With the large number of rooms the breakfast hall is sometimes a bit crowded. Also the... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your review on Tripadvisor following your recent visit at the resort. I am happy to read that your overall experience at the Blue Palace was a memorable one. Our guest feedback is invaluable to us and helps us to enhance the experience and address the finer details so we do... More 

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