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Blue Palace, a Luxury Collection Resort & Spa

#12 of 36 Hotels in Elounda
Certificate of Excellence
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PO Box 38, Elounda, Crete 72 053, Greece
Best prices for: 1 room 1 guest
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Blue Palace, a Luxury Collection Resort & Spa
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Blue Palace, a Luxury Collection Resort & Spa
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966 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I've been meaning to write this for six months, so forgive my spotty recollection. Overall, this is a perfectly lovely hotel, if you prefer size to charm. The property is huge with several expensive restaurants on board; I mean, on site. (We recommend eating in Plaka nearby at the Carribou Tree - much more intimate and a quarter of the... More 

Was this review helpful? Yes
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to share your review following your recent visit at the Blue Palace, a Luxury Collection Resort & Spa. It is wonderful to read that your encounters with our staff were pleasant and I am pleased that you enjoyed your room. The sofas by the Arsenali lounge tend to provide a peaceful and... More 

Stockton-on-Tees, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We celebrated my husbands birthday and our wedding anniversary by staying at the wonderful hotel in June 2014. The staff are so pleasant and helpful. Claire on the front desk is brilliant at her job and makes all guests so welcome. We had a junior suite with a sea view overlooking Spinalonga Island. So peaceful and tranquil to sit on... More 

Was this review helpful? Yes 2
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to share such positive comments of your last visit at the Blue Palace, a Luxury Collection Resort & Spa! I was happy to read that your overall stay with us was so pleasant and that you enjoyed celebrating your husband’s birthday as well as your wedding anniversary at our beautiful resort. Moreover... More 

Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for a week and upon arrival were given a drink, upgraded to a room with a plunge pool and our board basis was upgraded to a half board dine around option! The hotel facilities were excellent and every meal we had was a treat. We tried every restaurant on site and our favourite was... More 

Was this review helpful? Yes 7
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post such a positive review on TripAdvisor. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide a superior service and hospitality are being recognized. These positive comments are greatly appreciated and I have already passed your kind comments to my team. I... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 24, 2015 via mobile

I have stayed in this hotel many of times with my family always received the best service. The views are simply amazing and the village next door called plaka is one of my all time favourite spots. If your looking for a relaxing trip with excellent rooms great views and great food this hotel is a must go to! Thank... More 

Was this review helpful? Yes 6
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for your continued support and loyalty to the Blue Palace, a Luxury Collection Resort & Spa! It gives me great pleasure to read that my team provides you with excellent service each time you visit us. Procuring our guests with the best possible hospitality and service has always been our key goal for us. I am... More 

Vancouver, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 6, 2015

I am very late in writing this review. Two years late! My Spouce and I stayed at the Blue Palace first in 2012, then in 2013. I write this now because we are returning for a third time this September. I sincerely hope Ms. Claire is still the front desk Manager. She is a most welcoming Woman, with a wonderfully... More 

Was this review helpful? Yes 4
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you so much for taking the time to write your review in Tripadvisor. It gives me great pleasure to read that you will be visiting us for the third time and I would like to take the opportunity in thanking you for your loyalty to the Blue Palace, a Luxury Collection Resort & Spa! Our guests’ experiences... More 

Moscow, Russia
Contributor
17 reviews 17 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 20, 2015

Our family (with 2 teenagers) stayed twice in this hotel (June 2013 and June 2014), each time for 10 days. We absolutely love it. Our great experience started with booking - we dealt directly with the hotel reservation team. They respond immediately and they do everything to help you. And this was the only hotel in our experience which "guaranteed"... More 

Was this review helpful? Yes 6
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Please allow me to thank you for your continued loyalty for the Blue Palace, a Luxury Collection Resort & Spa! We strive to provide excellence in our service and I am thrilled to read that on both occasions we surpassed your expectations and that the greatest asset of the resort is the staff. I am so pleased that... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

My husband and I stayed in Crete for 5 days for our honeymoon. It was beautiful! It is a bit far from the airport but we rented a car (affordable) and drove about 50 min to Elounda. When you arrive you reach a gorgeous gated community. Customer service was superb! I found everyone very easy to talk to and accommodating.... More 

Was this review helpful? Yes 1
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you very much for posting your positive feedback and photos following your recent stay at the Blue Palace, a Luxury Collection Resort & Spa! I am very happy to read that you enjoyed the genuine Cretan Hospitality we offer and that your honeymoon experience at the resort was so impressive. Moreover I would like to thank you... More 

New York
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2015

Came her with my GF at the time (now wife). We had an amazing experience, food, service and spa were terrific. Staff goes above and beyond to accommodate for anything you might need, room service available 24 and the set us is so nice Room is clean and comfortable, only bad thing I can say is that the best was... More 

Was this review helpful? Yes 3
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your review on Tripadvisor following your recent stay at the resort. Please allow me to pass on my congratulations to you both on your wedding. It gives me great pleasure to read that you had such a wonderful time at the Blue Palace and that you enjoyed every aspect of... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 18, 2014

This hotel is beautiful for couples or family. The beach is wonderful with a little jetty out to the ocean because of pebbles . There are some fish as well which is nice and untouched. Spinalonga is right across the hotel. The food was lovely and the service was great. The rooms are magnificent . There are some problems with... More 

Was this review helpful? Yes 5
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to post your wonderful review on Tripadvisor. I am delighted that you enjoyed your time spent with us so much and that we were able to make this stay a memorable one. Indeed the Blue Palace is a wonderful resort with great views of the Spinalonga Island and the sea. I do... More 

London, United Kingdom
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 23, 2014

Had a fantastic time at Blue Palace Resort. The hotel is located on a hill side, with superb views of the sea and Spinalonga island. It's beautiful both during the day and at night. The beach is located at the bottom of the hill - obviously - and a funicular gets you down in 2-3 minutes or so. Sometimes you... More 

Was this review helpful? Yes 11
sotikre, General Manager at Blue Palace, a Luxury Collection Resort & Spa, responded to this review

Dear guest, Thank you for taking the time to share your review on TripAdvisor following your recent visit at the resort. I am delighted to read that your overall experience was so memorable and that you enjoyed most aspects of the resort. Your comments about your dining experience have been noted. We have been repeatedly awarded for the food by... More 

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