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Elounda Bay Palace

5.0 of 5 Elounda Bay, Elounda, Crete 72053, Greece
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Elounda Bay Palace
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Elounda Bay Palace
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334 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phuket, Thailand
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were upgraded from a sea view room to a sea view suite, maybe because we booked on the Leading Hotels of the World website or maybe we were just lucky for our first visit to Crete.At any rate we were very happy with this spacious suite and the great sea view.Because it was September our room included half board... More

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Cambridge, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Recently returned from an 11 night stay. We are in our 50s. Overall we liked the hotel and would come back again, It is in a marevelous setting - cresecent shaped bay with an island in the mouth of the bay, mountains all around. The bay is very calm for good sea swimming and snorkelling and we liked the nearby... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you for sharing your holiday experience with the readers of TripAdvisor website. We are delighted to read that you overall enjoyed your stay with us. Hotel’s unique setting in the Mirabello bay offers our guests uninterrupted views across the mountains of north east Crete. Within the resorts, our guests can enjoy different cuisines, with freshly cooked dishes, in our... More

Charlotte, North Carolina
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The Elounda Bay Palace and the Elounda Beach are really one large property so read the reviews for both. We had a great deal through the Leading Hotels of the world and had two suites next to each other with fantastic sea views. We have two teenagers and they were welcomed at this family oriented resort. Suite 438 was great... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you very much for sharing such a kind and detailed review on TripAdvisor website. We are delighted that the Elounda Bay Palace met your expectations and you and your family had an enjoyable stay. Elounda Bay Palace, with its sister hotel Elounda Beach, is located in 1km coastline in the Mirabello Bay with the unique advantage of private sandy... More

Leicester, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

While staying in Crete my husband surprised me with a wonderful 3 day stay for our Wedding Aniversary. We found all the staff we met to be helpful friendly and nothing was to much trouble.When shown to our room we were delighted we had a beautiful sea view and our own shared pool. I have read some of the other... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank for sharing your experience at the Elounda Bay Palace with the reader of TripAdvisor website. We are pleased to read that our wonderful hotel made your wedding anniversary so special. Our dedicated staff works hard to accommodate our guests’ special requests and provide them a holiday to remember. Hotel’s unique location with sandy beaches, outlets, venues and activities provide... More

Calgary, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Elounda Bay Palace for one week in early October. I was initially disappointed, but the place grew on me. It can do better. Let me point out the good and the bad: The Good: I checked in very very late and the hotel staff had provided me with a room service meal, fruit tray and a bottle... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you for sharing your view about the Elounda Bay Palace with the readers of TripAdvisor website. The unique location of our hotel with sandy beaches at the Mirabello Bay offer our guests the ideal quiet and relaxation they may require for their holiday. The prices in our resort are in line with other hotels of the same standard in... More

Yarm, United Kingdom
Top Contributor
54 reviews 54 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

So quiet, no traffic noise at all, occasionally the sound of a boat passing but nothing to disrupt the peace. Large complex of two hotels Elounda Bay and Elounda Beach 3 beaches to choose from and one private beach if so lucky. All have very easy access into crystal clear sea. Hotel room was superior double with sea view but... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you for writing your review on TripAdvisor website. We are pleased to read that you enjoyed your holiday in the Elounda Bay Palace. There is a renovation and refurbishment program taking place every winter; therefore, our hotel and its facilities are assessed frequently. Our chefs, in the main restaurant, offer a show cooking in stations in front of our... More

Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were very pleased with this hotel during our 7 day stay. Efficient and very friendly staff; excellent cuisine and wonderful facilities especially the private beach. Room was very comfortable and toiletries were refreshed daily and towels twice daily without asking. Baggage collected and delivered to taxi meeting point. We attended the weekly PR cocktail reception and our opinions were... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you for sharing your wonderful experience at the Elounda Bay Palace with the readers of TripAdvisor website. We are pleased to read that you enjoyed your stay with us. Our staff has been working for the hotel for many years offering our warm Cretan hospitality. Hotel’s unique location offers private sandy beaches along its 1000m coastline at the Mirabello... More

Livingston
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, very well run, but certain issues let it down! Thalassa, beautiful setting, looks stunning, staff are below par; waitress couldn't wait until she got back into the building to check the tips. Manager thinks he can sing and insists on singing with the band, he was crap! Really spoilt such a nice meal. The Ariadne restaurant, an... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you for sharing your thoughts about the Elounda Bay Palace hotel with the readers of the Trip Advisor website. We regret that the restaurant managers attempt to emulate the ‘singing waiter’ failed and we have asked him to curb his inclinations. However, it is the aim of all the staff to provide the ultimate holiday experience for our guests... More

Taunton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed half board for a week end of September and booked a double room mountain view with Thomson. The room we were given 306 was in main building, very old and nothing resembling the picture on website. Next day I complained to our rep who automatically got defensive saying oh well the picture on our website is of a... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you for sharing your holiday experience at the Elounda Bay Palace with the readers of TripAdvisor website. We are delighted to read that you overall enjoyed your stay with us. In regards to your reservation, our dedicated reservation team is always at your disposal to assist you finding the ideal accommodation type among our 22 different types of rooms.... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I have just returned from an 11 night holiday at the Elounda bay palace, although it is a 5* hotel, there are areas that need some attention to maintain that standard in our opinion. First impressions of the hotel were good, very clean. Rooms are nice, with robes and slippers provided, we had a mountain view room... More

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ManagementCrete, General Manager at Elounda Bay Palace, responded to this review

Thank you for review of your stay at the Elounda Bay Palace. We are pleased that you enjoyed the hotel and area. The comments about the main restaurant are under review for next summer and with the other dining options open to all guests we endeavor to provide a varied dining experience for all guests. We regret if a number... More

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Additional Information about Elounda Bay Palace

Address: Elounda Bay, Elounda, Crete 72053, Greece
Phone Number:
Location: Greece > Crete > Lassithi Prefecture > Elounda
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Elounda Bay Palace 5*
Number of rooms: 244
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Also Known As:
Elounda Bay Palace Hotel Elounda
Bay Palace Hotel Elounda
Elounda Bay Palace Crete

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