Like many of you, we were fooled by the beautiful website and promises. The first impression upon arrival was not shocking but very disappointing! You would have to be very generous to give solid 3 starts to what they offered there. However, what crossed all the lines and we decided to literally leave the hotel was the unbearable rudeness of... more

Galini de luxe hotel in Agia Marina, Chania, Crete. Visit August 13th - 16th, 2009 Author A greek family We (my husband, our 5 year old daughter and I) spent 3 nights there. We had a reservation for a junior suite on HB. We arrived ath the hotel at 4 pm, we checked in and were taken to our suite,... more

We have spent there 11 days with my wife and 2 year old sun, using all inclusive service. Must conclude that, the only positive thing about this hotel we found was the sea view. The service was bad and slow. I do not want to start mentioning all the problems we had and had to deal with. If you are... more

A true piece of heaven! Would like to start the review by thanking all the hotel staff. You guys made our vacation unforgettable!!! Very helpful, polite, attentive stuff at the reception, lobby bar, pool bar (pool/beach), waiters. Animation team was very entertaining and friendly. Everyday a new program for the children and adults. Special thanks to the girl that works... more

Okay lets keep this brief. The pool was covered with green slime all around the bottom when we arrived. Everyone was complaining about this and when we brought this to the managers attention he didnt seem to be aware of it. I had to take him to the pool to show him personally. We didnt use the pool the whole... more

We spend in June 2008 5 nights here; there was a promotional offer for this new hotel. Even the rule is to not go in the first year at a hotel, as they still learn...we try it! bad ideea, especially here... The hotel is at most 3 stars and it was very strange for us to see in a new... more

The first impression is good. The reception area is smart and we booked in smoothly. Our room looked great. However the promised basket of fruit was missing. Then we noticed the bedside cabinets, one at the top of the bed where you expect and one half way up the bed. When we checked that was as far as it would... more

This was our 4th time back to Crete - But fist time to the West of the island! The hotel was great food not the best but this was the first All Inclusive i have been to where there are drink such as Malibu, Baileys, Cocktail ect included - Which i was impressed about.... The hotel was ok but could... more

The all inclusive holiday was a last minute booking for my girlfriend and myself. When we got there we had a problem with our tap in the bathroom, as it was 2 in the morning we said nothing. In the morning we called the reception to let them know about the tap and within minues the hotel handy man was... more