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All 96 Agios Nikolaos hotels

Santa Marina Hotel

3.0 of 5 Hotel   |   4 Kapetanaki Street, Agios Nikolaos, Crete 72100, Greece
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Santa Marina Hotel
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Ranked #37 of 96 Hotels in Agios Nikolaos
A recent review
5 of 5 stars reviewed 4 weeks ago
Otas B Zatec, Czech Republic
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151 reviews from our community

Traveler rating
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    44
    34
    30
    23
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30
71
5
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Stratford, London
Senior Contributor
38 reviews 38 reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This hotel is ok if you are not going to be in your hotel room much, the rooms are below basic, cheap cheap - it reminded of my first holiday when I was 18 and me and my friends stayed in a bog standard hotel but we were never in the room! Do not stay here with young children, it... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel is just awful. Having been to four different hotels in the greek islands before arriving at Santa Marina I can honestly say it has no redeeming feature. Receptionist just plain rude. We got nasty glances from her every time we passed by. No effort has been made to update the rooms or make them more comfortable. Rust stains... More

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Zatec, Czech Republic
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful part of the town, very close to the sea and also to the parts of the town not overcrowded by turists. The food - very various choice of only great meals and goodies. But first of all - the staff! Michael, Petros, Giorgos and their team - extremely kind people assisting. I don't like big hotels, but this one... More

Was this review helpful? Yes 6
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear guests, Thank you really much for being so kind to feedback in such a gentle and posittive way. We never stop our try for better and better service. We would be really happy to welcome you again at ''Santa Marina''. Kind Regards. The Hotel Management. More

Belfast, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

like others be carefull this isnt about the santa marina hotel two differant hotels.the santa marna hotel in agios nikolaos is great staff first class food great beach only 1 min away and lovely clear warm water .i went on aug 12th and the weather was in the 50s all week plenty to do and see .from the lake only... More

Was this review helpful? Yes 6
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear guests, Thank you really much for being so kind to feedback in such a gentle and positive way. We are lloking forward to welcome you again at ''Santa Marina''. Kind Regards, The Hotel Management. More

Sudbury, Suffolk, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We had actually thought we had booked the Santa Marina Beach hotel, but this hotel was the one on the confirmation so do check the details before pressing the confirm button! We had a lovely time travelling at the end of July, the staff were very helpful and friendly, especially Andreas and Nikos behind the bar. There were a variety... More

Was this review helpful? Yes 5
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear Mrs Ann, We are really delighted to accept such a kind and posittive review as yours about our services. We really appreciate that. We wish in the future to have the chance to welcome you again. Kind Regards, The Hotel Management. More

Hastings, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 14, 2014

I was very satisfied with my stay at the santa marina hotel. We stayed in the annex building across the road which apparently was better than the actually buildings rooms, our room was very clean with a flat screen tv cupboards, beds, balcony etc. We also had wifi in our room which was a bonus, the only fault was that... More

Was this review helpful? Yes 3
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear Guests, Thank you really much for your feedback and we are looking forward to welcome you again at ''Santa Marina''. Kind Regards, The Hotel Management. More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2014

We have just come back from a week at the Santa Marina hotel. When we arrived, as we had a long travel, we were offered a plate of sandwiches, but declined this as we were still able to go to the restaurant for dinner. The room was a good size but the shower was a bit small and could have... More

Was this review helpful? Yes 4
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear guests, Thank you really much for being so kind to feedback in such a gentle and positive way. We are lloking forward to welcome you again at ''Santa Marina''. Kind Regards, The Hotel Management. More

skelton clevland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 7, 2014

Weve just returned home after spending a week at this hotel, It was a last minute booking so am not too disappointed in this but I would not pay the full brochure price as it is not worth it, I would recommend going self catering. We arrived at the hotel about 4.30 in the afternoon and when we got to... More

Was this review helpful? Yes 1
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear Guests, Thank you really much for your feedback.We are very sorry for anything that annoyed you during your stay. We are looking forward to welcome you again at ''Santa Marina''. Kind Regards, The Hotel Management. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 4, 2014

Santa Marina is a good hotel with excellent service. I came with my brother and parents but we weren't sure what to expect - it's safe to say that we were pleasantly surprised. I have a severe allergy to nuts and sesame and Eva, the restaurant manager, took care of me very well. The first meal I couldn't have anything... More

Was this review helpful? Yes 3
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear Guests, Thank you really much for your feedback and we are looking forward to welcome you again at ''Santa Marina''. Kind Regards, The Hotel Management. More

Bedfordshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 4, 2014

We arrived at the hotel at around midnight after a two hour drive from the airport. We were not offered anything bearing in mind that this was an all inclusive holiday for three. The room looked like something out of Prisoner Cell Block H and the beds were low with mattresses that had lumps as big as rocks. The air... More

Was this review helpful? Yes 1
MICHALIS C, Γενικός Διευθυντής at Santa Marina Hotel, responded to this review

Dear guests, Firstly we would like to thank you really much for being so kind to feedback in order to help us improve our services. Please,allow us to make some comments on your review. There is not a strict dresscode in our hotel but you can not have a meal on your swimming suit. You can have as many drings... More

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Additional Information about Santa Marina Hotel

Address: 4 Kapetanaki Street, Agios Nikolaos, Crete 72100, Greece
Location: Greece > Crete > Lassithi Prefecture > Agios Nikolaos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santa Marina Hotel 3*
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Also Known As:
Santa Marina Agios Nikolaos
Santa Marina Hotel Crete/Agios Nikolaos

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