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Santa Marina Hotel

4 Kapetanaki Street, Agios Nikolaos, Crete 72100, Greece
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1 room 1 guest
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274 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Uppsala, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked the hotel last-minute and didn't quite know where we go, but we were very lucky to stay in the Santa Marina Hotel in Agios Nikolaos. The location is great - there is a small beach 50m away from the hotel and there are several bars and restaurants around. Also it's just a couple of minutes of walk into... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago

When we arrived it was 5am and we went to the hotel reception to get checked in which took no time at all. To out horror we were then being taken out of the hotel across the round to the annex building where we suddenly panicked as it didn't look as nice as the hotel. Once in our perfectly air... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Def not for kids-no entertainment and pool is incredibly small. However, here goes! Positives: Great location for nearby beach which is also lovely. Close to many bars and restaurants that serve great food at very reasonable prices. Most staff are friendly. Food was ok if you don't mind repetition. Negatives: The rooms are very outdated! The air conditioning isn't great... More 

Was this review helpful? Yes 1

Travelers are raving about these Agios Nikolaos hotels

Kingston-upon-Hull, United Kingdom
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is terrible!! Stay away! The staff are unreliable and tell us different things to each other,e.g one said the pool opened at 9 and the other said 9:30. Also, our hot water and air con were not working and they said 'we can't do anything' which was very unhelpful and rude. Also,our first night,we was meant to be... More 

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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel facilities lack a little but the friendly manager is always keen to listen to any problems. The pool is a little small and I wouldn't take younger children but the beach is 30 seconds away. The food was lovely it was quite similar each day but the quality was very good. The staff I couldn't fault in any... More 

Was this review helpful? Yes 1
Deal, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived here in the in the early hours to find food and drink in our room, which was fab. Room was very clean and comfortable with a lovely view of the beach. The food was beautiful with plenty of choice. This hotel has amazing staff and the seven days I spent there I had a wonderful time, definitely wished I... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very good 3. It is great for location, food, and friendly staff.The food is wholesome with plenty of choice.Head waiter PETER and his team amazingly good. He wark very hard and with love. The beach is just few steps away.I will come back here again!!!

Was this review helpful? Yes 3
Brentwood, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 25, 2015

My husband and I stayed here for a week. We absolutely loved it and cannot understand the negative comments. The staff are so helpful and polite, especially Elaina on Reception and the pool attendant. The bar staff are great and good fun. The restaurant staff are so efficient. We thought there was a good choice of food and the drinks... More 

Was this review helpful? Yes 3
East Molesey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

We stayed at The Santa Marina Hotel in July 2015. We had chosen the hotel for its location which is certainly excellent. It is literally a stone's through from the beach and within easy reach of the town with a good selection of shops, restaurants and bars. The staff at the hotel were very friendly and helpful and on the... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 24, 2015

I went to this hotel for 7 nights not expecting anything fantastic as it is 3.5 Star. Unfortunately my experience wasn't great not even satisfactory Positive Food ok not much selection Elaine the receptionist had fantastic customer service We had the occasional hello from the Waiters and friendly life guard Negative Hotel is so out dated aesthetically and practically Air... More 

Was this review helpful? Yes 2
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Main Pool (36)
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Standard Double Annexe Room (58)
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The Hotel (60)

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