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2.0 of 5 Hotel   |   Ammoudi, Agios Nikolaos, Crete 72100, Greece
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86%
Ranked #12 of 96 hotels in Agios Nikolaos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Olwen W Pennal
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263 people have reviewed this hotel

Traveler rating
    165
    61
    23
    10
    4
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40
169
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Pennal
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Well, having read some of the reviews I thought that I had stayed at a different hotel!! Husband and I arrived at nearly 4.00am and was helped to our room with our cases - not a hint of not being made welcome quite the opposite. Okay the next day I did say that I wasn't happy with the room and... More

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Larne, United Kingdom
Top Contributor
79 reviews 79 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here again july 2014.beautiful well kept gardens sourround hotel, pleasant hard working staff, very clean rooms, peaceful, laid back, good shade around pool, breakfast great...I could go on and on.a credit to the owners and although we wont be back next year, we shall return!

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huyton merseyside
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

my family have been staying at the lato since 1996 and can honestly say we have never had a problem with bedding and towels being changed regularly. the rooms are cleaned daily except sundays, but even then the bins are emptied. I think people forget they're staying in a 2* hotel and want 5* service. we are not the TYPE... More

Was this review helpful? Yes 6
N Ireland
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Returned last week from yet another visit to this fabulous little, family run hotel where nothing is too much trouble for any of the staff. Honestly they cannot do enough for all their guests, whether first time visitors or returning guests, of which there are many. This hotel may be only 2star but the welcome and service are five star.... More

Was this review helpful? Yes 4
Malvern, England, United Kingdom
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Read the reviews and was not expecting a great deal but....I was not happy to arrive at 3am to a grumpy greeting ( Basil Fawlty would have made us feel more welcome!) There was not even a bottle of drinking water in the bedroom, the beds as were hard as rock and single, great if you are not romantically inclined,... More

Was this review helpful? Yes 1
latohotel, Guest Relations Manager at Lato Hotel, responded to this review

The cleaning service in Lato is 7 days a week. It's every day. Only a very few low cost travel agents have a 6 days cleaning service - except Sundays. These travel agents always ask for the lowest rates possible in order to be mostly competitive. Linen and towels are changed every 2-3 days. There is a sign in the... More

West Yorkshire
Contributor
12 reviews 12 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Another year at The Lato and as always we had a great time. We have stayed here a few times before usually in a group but this year me and my husband returned just us two. It was great to see all the familiar faces, guests and staff. The hotel as always was great we had room 204 which is... More

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northants
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I would echo everything rubbish66 has said, but would add that no matter how the air con and fridge are paid for, they should work! The air con in my 2nd floor rear facing room was inadaquate - took 2 hrs for the room to cool when returning late afternoon, and never, ever switched off all night, hence 18c was... More

Was this review helpful? Yes 1
latohotel, Guest Relations Manager at Lato Hotel, responded to this review

We do understand your negative experience about the use of these 2 facilities - the A/C and the mini fridge. And we honestly feel bad that this affected your holidays. That mini fridge is for keeping things cool, not making hot things, cold. You are correct, indeed. It is manufactured to have a limited size and mostly, to be quiet!!... More

Newcastle upon Tyne
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We just got back last Wednesday from our two week stay in the Lato hotel, on first impressions it was a lot smaller than it looks on the web site, but then we did arrive late as we had been delayed due to the French air strike, the room was small but quite adequate, two single beds, a dressing table,... More

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Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The Lato is a nice clean wee hotel but if like us you get rooms on ground floor at back they are reminiscent of a RSPCA cat and dog home. Very busy at the pool with people up at the crack of dawn to reserve their favourite spots. When we were there one couple completely blocked the way in at... More

Was this review helpful? Yes 1
latohotel, Public Relations Manager at Lato Hotel, responded to this review

This reservation was made through a low cost travel agent and A/C - fridge is not included in this agent's rates. This is written in the contract between hotel and agent and is agent's obligation to state it and inform their clients. So, in other words, the cost of these holidays didn't include the use of these facilities in the... More

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at the Lato Hotel, very relaxed atmosphere, food good, happy hour great fun especially if it's your birthday, ( it was mine). Staff very friendly and especially Jeanette on the bar. Decent location ,only 2-300 metres from Ammoudi beach, and about 15 mins walk to town and lake. Met some great friends there who want us to go... More

Was this review helpful? Yes 1
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Additional Information about Lato Hotel

Address: Ammoudi, Agios Nikolaos, Crete 72100, Greece
Location: Greece > Crete > Lassithi Prefecture > Agios Nikolaos
Price Range (Based on Average Rates): $
Hotel Class:2 star — Lato Hotel 2*
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Also Known As:
Lato Hotel Agios Nikolaos
Lato Agios Nikolaos
Lato Hotel Crete/Agios Nikolaos

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Hotel & grounds (41)
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Pool/beach area (21)
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Amenities

Free Parking Swimming Pool
Hotel Style
#7 Romantic Hotel in Agios Nikolaos #10 Family Hotel in Agios Nikolaos
Hotel Class
Official Description (provided by the hotel)
A cozy, attractive hotel set in beautiful surrounding gardens overlooking the Mirabello bay. It reflects the charm and peacefulness of the countryside, while the resort is within 15 minutes walking distance. A great friendly family hotel that ensures a more enjoyable holiday. ... more   less 
Number of rooms
37

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