Excellent hotel good location. You are always welcome with a smile. Spotless rooms. Will definitely go there again !
- Hermes Hotel Agios Nikolaos
- Hermes Hotel Crete
- Hermes Agios Nikolaos

Excellent hotel good location. You are always welcome with a smile. Spotless rooms. Will definitely go there again !
The hotel staff were friendly & helpful, and the food was excellent with plenty of choice to suit all tastes. We had a balcony sea-view room which was fantastic. There was a personal safe & small fridge, but the wardrobe locks need replacing in order to close the doors properly - handles or knobs would be better. Avoid the 4th...
More
My girlfriend and I stayed here from 11th-24th May, and it was dreadful before we even got to the airport.
We had bought the holiday through Thomson and had skipped through the booking process without selecting a sea view room by mistake. Literally 5 mins after we had booked we tried to rectify this but was unable on the website,...
More
Dear guests,
Firstly, my most sincere apologies with respect for the different problems occurred during your booking and your stay with us. I deeply regret the failure in so many aspects to meet your expectations.
We understand perfectly what holiday means and we always take in a very good consideration all our guest reviews. We will ensure that it does...
More
We have recently returned from out 3rd stay here and we had a great time.The staff are friendly and helpful(especially Maria in the restaurant)and the managers are not afraid to muck in when needed.It was very busy but there was always a table cleared for us and plenty of smiles.The food was very good with plenty of choice at breakfast...
More
My sister and I recently stay at the Hermes what a lovely hotel in a fantastic resort idea for single couple and families.
Our gripe was that when we booked the holiday we requested a twin room with sea veiws (travelling without our husbands we did not intend to have late nights but we enjoy sitting on a balcony having...
More
E mailed ahead for mattress topper and high floor sea view room. Both supplied and made all the difference. Softer bed to sleep on and a wonderful view to wake up to every morning. Towels and sheets changed every 2 days, room clean and comfortable, food very adequate for price paid and the staff very attentive and friendly. Special mention...
More
had a brill holiday. although didnt have a sea view room it was still fine. we did book half board but found drinks a little expensive so upgraded to all inclusive.food was excellent, catered for all tastes.staff all very helpful nothing was to much.entertainment was a little hit and miss although it was getting better as week went on.
Our second visit to the Hermes in a few years and we will definitely return. We paid extra for a sea view room and were not disappointed - the view is amazing and worth every penny. Each morning watching the sun rise in the beautiful Mirabello bay started our day just perfectly. We were half board and really enjoyed the...
More
Dear guest
Thank you for writing your review from your recent stay among us at Iberostar Hermes. We are grateful that you value us so highly. Thank
you very much for your motivating comment. Your feedback motivates us to continue working with illusion and enthusiasm improving better services and facilities. We will continue working to improve your next experience with...
More
Firstly, let me declare that I got this booking on a deal, so I didn't pay the going rate, and what I did get was marvellous value for money. I have stayed with Iberostar twice before and I firmly believe them to be the best All Inclusive hotel group catering to the upper end of the mass market. I have...
More
Dear guest,
First of all thank you very much for your motivating words. We are delighted to read that
you felt welcome in our Iberostar Hermes . Thank you for describing with so a powerful words our complete services and facilities.
We certainly will keep on working to maintain our high quality service and keep focus on customer satisfaction and...
More
We have stayed at this hotel about 12 times, which really says it all.(couple in their 50's) The staff are wonderful the chef does wonders with his budget and the location in particular is terrific. From the front of the hotel you will have a superb view of Mirabello Bay. Turn right coming out the hotel and you are a...
More
Dear guest,
First of all, Thank very much for sharing this nice comment. The head departments have been informed about your wonderful feedback so they can share your motivating words with our team. Your positive Encourage words motivated us to keep on working with illusion and enthusiasms.
We are improving our services and studying the possible renewal of the hotel...
More
If you own or manage Iberostar Hermes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.