We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
4.0 of 5 Hotel   |   21 Akti Koundourou, Agios Nikolaos, Crete 72100, Greece (Formerly Iberostar Hermes )
Hotel amenities
Save Saved
You added Hermes to your Saves list
Hermes
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
81%
Ranked #14 of 96 hotels in Agios Nikolaos
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 28, 2014
Julie G Ebbw Vale, Wales, United Kingdom
Write a Review

310 people have reviewed this hotel

Traveler rating
    122
    130
    41
    9
    8
See reviews for
49
166
17
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ebbw Vale, Wales, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 28, 2014

Stayed here June 2012 and 2013 booked for June this year and can't wait. I travel on my own so it's nice to have really friendly staff and feel safe Rooms are really clean and comfortable. Wide variety of food available at every meal. Pool area always spotless.

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 18, 2013

My husband and I stayed here in October for my husbands 60th birthday! We arrived fairly late but found a cold meal in the fridge to put us on! The staff were very friendly and extremely helpful and the food was superb! On my husbands birthday there was a card in our room with a beautiful cake in the fridge... More

Was this review helpful? Yes 2
East Grinstead
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 14, 2013

We were so pleased overall that we booked the IBEROSTAR Hermes Hotel in Agios Nikolaos, Crete for a fortnight's holiday in September along with our two close friends. Being on an all-inclusive package for the first time we were most impressed with both the quality of the food and the variety. OK the barbeque on a rare, rainy evening in... More

Was this review helpful? Yes 3
The North West Frontier
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 12, 2013

We have just returned from a very enjoyable 2 week all inclusive stay at the IBEROSTAR Hermes Hotel in Aghios Nikolaos in Crete. The “very” enjoyable element was because we had agreed to meet a couple of friends and holiday together for the fortnight. The hotel itself is right on the sea front on the main road running through to... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

Visited end of season, couldn't understand why not more popular. Rooms tired but like all hotel very clean. Showers simple with hot water. Beds comfortable - singles together to make double. Only criticism - air con poor . and if open doors / windows be aware of mosquitos, most people had a couple of bites so take creams etc Food... More

Was this review helpful? Yes 1
Morsang-sur-Orge, France
1 review
5 of 5 stars Reviewed October 27, 2013

This place is just great and so well located ! Just in front of the sea and with a swimming pool on the roof. Really had a great time. Enjoyed all the dinners at the really good buffet restaurant. People were also so nice with us Animations every night. .Hope to be abble to come back some day !! Special... More

Review collected in partnership with Iberostar

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed October 26, 2013

This hotel was good in every way. Our trip was end of season so there were many over 55s there. (Which my friend and I are) breakfast was varied and suited every nationality. Fresh cooked eggs counter and fresh bread every day. We preferred to eat out in the evening but many people were all inclusive and they said it... More

Was this review helpful? Yes
prestwick
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 23, 2013

Fab location right on sea front and only 5 mins stroll to town centre. Got a great deal as early in season around £50 per night B&B. Best breakfast choice I think I have had except I like my coffee strong. Rooms are a little old fashioned but clean and pleasant with a comfortable bed. I would recommend splurging on... More

Was this review helpful? Yes
Desford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 23, 2013

My wife and i were staying for a week Half Board from the 15th October for my 50th birthday. the place isnt bad, no where 4 stars that it is given but clean and ok to rest your head. However beware that they dont tell you that they have a trousers policy in the restaurant in the evening and shorts... More

Was this review helpful? Yes 1
Accrington, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2013

If you stay at this hotel a sea view room is a must not just for the great scenery but the outlook from the other rooms leaves a lot to be desired. The rooms furnishings were a bit dated but rest of hotel better quality Food was good and plentiful but after a week a bit samey. Night entertainment for... More

Was this review helpful? Yes 1

Been to Hermes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hermes

Also Known As:
Iberostar Hermes Hotel Agios Nikolaos
Iberostar Hermes Hotel
Hermes Hotel Agios Nikolaos
Hermes Hotel Crete
Hermes Agios Nikolaos
Hermes Crete/Agios Nikolaos
Address: 21 Akti Koundourou, Agios Nikolaos, Crete 72100, Greece (Formerly Iberostar Hermes )
Location: Greece > Crete > Lassithi Prefecture > Agios Nikolaos
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Agios Nikolaos
#8 Luxury Hotel in Agios Nikolaos
#9 Family Hotel in Agios Nikolaos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hermes 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, TripOnline SA, HotelsClick, Venere and Otel so you can book your Hermes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hermes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.