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All 96 Agios Nikolaos hotels

Dessole Hermes

4.0 of 5 Hotel   |   21 Akti Koundourou, Agios Nikolaos, Crete 72100, Greece (Formerly Iberostar Hermes )
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Ranked #13 of 96 hotels in Agios Nikolaos
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
LizMRichardson Stoke-on-Trent, United Kingdom
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367 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
Stoke-on-Trent, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This was an excellent hotel in every aspect. The food was varied and all of good quality. I would certainly recommend it and consider going there again. The 'beach' is disappointing, being rocks and sunbeds, but it is only a five minute walk out of town to get to a pleasant sandy beach.

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Yarm, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We stayed here 12th-19th August. We arrived late during the night and some food had been put aside for us in the fridge un the room which was rather welcoming. The rooms are a little dated which I found disappointing as the hotels website states they have recently fulfilled a modernisation. The furniture and decor needs changing. That said they... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We (myself and my wife) are Russians who live for quite many years in the Netherlands. We spent our honeymoon trip in Dessole Hermes and had really great time! Before coming we read some reviews here where people complained about behavior of Russians (Russian websites have predominantly very positive reviews, btw), so we were interested to see is it really... More

Was this review helpful? Yes 3
London, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I visited from 13th to 20th August. Was apprehensive because of prior reviews about loads of kids- as a teacher, I want to avoid them out of term! However, they were no problem- parents were under good control, kept them both occupied and quiet, and the evening entertainment was great- no kiddy disco, but a range of ages dancing together,... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I read all the reviews for this hotel before I went which to be quite honest, left me feeling apprehensive. My husband and our six year old daughter went on August 12-19th 2014. Firstly, everything that was said of the hotel, it's staff and the food was spot on. The hotel is situated right across the road from the stunningly... More

Was this review helpful? Yes 3
guernsey c. islands
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

First visit under new ownership and will be the last , unless it reverts back to local ownership . We found some of the staff ( not local to crete ) quite rude and abrupt , especially Anna in the Ikoros Bar , cannot fault the long serving cretan staff , the hotel itself is perfectly located for evenings at... More

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Leicester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Me and my partner stayed at the Hermes for 10 nights in August and had a lovely holiday. Great location and the hotel lobby/restaurant etc is really well presented. We decided not to pay for a sea view room but I think we got extremely lucky in the fact that we were put on the 9th floor (925 on the... More

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Visited the Hermes hotel for 2 weeks all inclusive from 25th July-9th August and we had a lovely holiday.. However the hotel is average, nothing too great. We're British so were with Thomson/first choice and they try desperately to flog the trips. The trips are really good (We went to Knossos and on the 4x4 jeep with them) but more... More

Was this review helpful? Yes 4
Barnsley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 2 weeks at the Hermes begining of July, the staff were wonderful and could not do enough for you from the moment we stepped into the hotel to when we left.The hotel is clean food good location fantastic. This was our second visit to this hotel and was disappointed this time around.The hotel is now owner by Dessole... More

Was this review helpful? Yes 10
Isle of Man, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and daughter and I were staying at this Hotel in early July 14. I have just been reading some of the other reviews and tend to agree with most of the complaints. We also did not know that the hotel had changed hands. We arrived late and tired. First impressions were not great but I put it down... More

Was this review helpful? Yes 6
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Additional Information about Dessole Hermes

Address: 21 Akti Koundourou, Agios Nikolaos, Crete 72100, Greece (Formerly Iberostar Hermes )
Location: Greece > Crete > Lassithi Prefecture > Agios Nikolaos
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dessole Hermes 4*
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Also Known As:
Iberostar Hermes Hotel Agios Nikolaos
Hermes Hotel Agios Nikolaos
Hermes Hotel Crete
Hermes Agios Nikolaos
Dessole Hermes Crete/Agios Nikolaos

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View from room (20)
Hotel & grounds (42)
Dining (10)
Pool/beach area (21)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#6 On the Beach Hotel in Agios Nikolaos #8 Luxury Hotel in Agios Nikolaos #9 Family Hotel in Agios Nikolaos #12 Romantic Hotel in Agios Nikolaos
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Official Description (provided by the hotel)
Situated on the coastal line of Mirabello bay, Hermes hotel gives you the opportunity to tastethe unique Mediterranean Sea and is only one step away from the heart of the lively city ofAgios Nikolaos. Hermes is the perfect starting point for those wishing to explore the wondersof Crete simultaneously offering an experienced service and numerous facilities for yourcomfort ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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