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Mitsis Serita Beach Hotel

Anissaras, Hersonissos, Crete 70014, Greece
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Mitsis Serita Beach Hotel
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Ranked #5 of 5 Hotels in Anissaras
A recent review
5 of 5 stars reviewed today
sallyf834 Weston super Mare, United Kingdom
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989 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Weston super Mare, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed today NEW

My husband and I stayed here for 10 days at the beginning of June. From the moment we entered the hotel until we departed all of the staff were very friendly and could not do enough for us. Our room was in the main hotel over looking the pool, this was cleaned thoroughly every day and fresh bedding every couple... More 

Was this review helpful? Yes
London, UK
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My grandson (18) and I stayed there for 5 nights and we both were very happily surprised. I had read some negative reviews and didn't know what to expect. All I can say is wherever those clients who wrote negative reviews stayed it simply cannot have been in this particular property. Definitely 5 star service from the reception staff through... More 

Was this review helpful? Yes 2
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments and detailed review on Tripadvisor regarding your stay. Our team is really proud to know that we exceeded your expectations and you enjoy your stay. We are also happy you found Hotel, grounds and pools immaculately clean, the food in the... More 

essex
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Hotel is very welcoming, on arrival which was very late had a meal waiting for us. Rooms were clean. Outside pools were kept clean and entertainment staff are friendly and really make an effort to get you involved. Unfortunately the beach is mainly stone so really is a no go for swimming. The food unfortunately was a downfall for us,... More 

Was this review helpful? Yes 1
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments and detailed review regarding your stay on Tripadvisor. We highly appreciate that you have taken the time to give us your feedback and we will take in serious consideration your comments helping us in this way to improve our services. Our... More 

1 review
5 of 5 stars Reviewed 1 week ago

we stayed in this hotel with two little kids on 15-21of june 2015. hotel is clean 5 stars services. everyone is smiling and helpfull. we ordered 2 rooms bungalow in the restourant corner. Room was cleaned every day, room is quite big and comfortable. food is very tasty a lot of fish dishes, a lot of vegetables. restaurant is clean... More 

Was this review helpful? Yes 1
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments and detailed review on Tripadvisor regarding your stay. Our team is really proud to know that we exceeded your expectations and happy you found the Hotel spotless and enjoy 5* services & hospitality, our spacious and comfortable rooms, our friendly &... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My daughter and myself spent two wonderful weeks at the Serita beach. The staff are awesome and the location is ace. I do think a little investment in clearing the rocks on the beach would improve things a lot though. The hotel is so comfortable and the staff are a credit to the Mitsis group. I feel totally relaxed and... More 

Was this review helpful? Yes 3
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, We would like to thank you for spending your holiday at the Mitsis Serita Beach and for sharing your positive detailed review on Tripadvisor. Our team is really proud to know that the hotel exceeded your expectations and you had a wonderfull service with us ... We are happy you found the Hotel comfortable felt totally relaxed and... More 

Holyhead, United Kingdom
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at other Mitsis hotels we knew what standard to expect however the Serita Beach exceeded our expectations!. From the moment we entered the hotel until the second we left we were looked after and made to feel like VIP's and the facilities at the hotel are very good but it's the staff that really make this hotel exceptional... More 

Was this review helpful? Yes 3
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments and review on Tripadvisor regarding your stay. Our team is really proud to know that we exceeded your expectations, happy you enjoy your stay and found the Hotel excellent and staff efficient, friendly & helpfull with special concern to Aspasia, Anita,... More 

york
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi this is mo from england about to give review on one of the nicest hotel and staff i have stayed at in 16 years . my husband the one with all the tattoos the big lad and 2 of my male friends went on 1st may to mitsis serita beach hand picked by myself because i am good at... More 

Was this review helpful? Yes 2
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, We would like to thank you for spending your holiday at the Mitsis Serita Beach and for sharing your positive detailed review on Tripadvisor. Our team is really proud to know that the hotel exceeded your expectations and you had a great time with us ... We are more than happy you found our Hotel and staff the... More 

cornwall
Contributor
18 reviews 18 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

just back after a 2 week break at the serita great hotel and staff excellant.only had a couple of dissappointments 1st.difficult to get a hot cup of tea breakfast time water in ern in dining room never hot enough had to ask for boiling water from kitchen..2nd local bus stop is about 2 miles away uphill .thanks to management and... More 

Was this review helpful? Yes 1
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments and review on Tripadvisor regarding your stay. Our team is really proud to know that we exceeded your expectations and happy you enjoy our services & hospitality and found the Hotel great and staff excellant !!! We hope to welcome you... More 

Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly – If you are looking for a hotel that delivers everything BRITISH, then go to Blackpool or Centre Parcs instead of complaining on here! Being a same sex couple, we were dubious about a trip together however the staff and management at this hotel could not have made it any more pleasant for us......by treating us completely normal. We... More 

Was this review helpful? Yes 2
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, We would like to thank you for spending your holiday at the Mitsis Serita Beach and for sharing your positive detailed review on Tripadvisor. Our team is really proud to know that the hotel exceeded your expectations and you had a wonderfull time with us ... We are more than happy you found the Hotel grounds immaculate &... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely loved serita beach even before it was redecorated and upgraded. Been several times and now it's been upgraded..... Wow. Rooms are lovely and comfortable, staff are so welcoming and friendly, entertainment crew are great. Can't fault it. Looking forward to flying out to Crete and back to the hotel for a fortnights holiday this July.

Was this review helpful? Yes 5
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for choosing the Mitsis Serita Beach for your holiday accommodation and for your kind comments and review on Tripadvisor regarding your stay. Our team is really proud to know that the hotel exceeded your expectations and happy you enjoy our services & hospitality, our lovely and comfortable rooms, our great entertainment team and of course our... More 

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Room/suite (73)
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