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Mitsis Serita Beach Hotel

Anissaras, Hersonissos, Crete 70014, Greece
Hotel amenities
1 room 1 adult
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Mitsis Serita Beach Hotel
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1,128 Reviews from our TripAdvisor Community

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Kaunas, Lithuania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we've stayed in this hotel on a second part of October. The weather was very nice and warm. We've booked a bungalow with the pool view and it was amazing. Room spotless, although bed was not very comfortable. Food was very delicious, but be careful portions in a la carte taverna are huge. staff was polite and helpful. Kids loved... More 

Helpful?
Thank Dovile D
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, I was very happy to read your positive feedback and that our quality of services and facilities exceeded your expectations. All of the team at the Mitsis Serita Beach take great pride in delivering the service that we are working for. I sincerely hope that I will have the pleasure to personally welcome you on your next stay.... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My vacation was the best ever! The hospitality was wonderful. Everything was delicious! The hotel is quite close to center ( 13 minutes driving ) and many attractions around. Sea is 2 minutes walking...

Helpful?
1 Thank אנה נ
Dimitris A, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comments about your stay at the Mitsis Serita Beach. We are very pleased to read that your stay with us was a very pleasant experience and we look forward to welcoming you back again. Best Regards, More 

English in Scotland
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 7, 2015 via mobile

We have been to Crete 5 times now but this was easily the best holiday so far. A superb hotel with lovely staff. Can I name a few? Niki, Panas, the 2 Kostas, Christ, Marlena and Christali. Lovely people who waited on you hand and foot always smiling. Excellent hotel with well-equipped rooms and superb food. Literally could not fault... More 

Helpful?
2 Thank stevemcwarburton
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Mitsis Serita Beach and for sharing your kind and detailed review on Tripadvisor. Our team is more than happy to know that the Hotel exceeded your expectations, you enjoy our facilities & services and had the best holiday, found the Hotel superb & excellent, the rooms well equipped, the food... More 

Lee, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

We stayed at the Mitsis in Kos a few years ago so when we looked at booking Crete and came across Mitsis Serita Beach it was an obvious choice. Long review but I will cover all the points! Our flight arrived late we didn't book transfers and so glad we didn't there are plenty of taxis when you step outside... More 

Helpful?
3 Thank rachel4848
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Mitsis Serita Beach and for sharing your kind and detailed review on Tripadvisor. Our team is happy to know that the Ηotel exceeded your expectations, you enjoy our facilities & services and had a great stay with us. We appreciate that you have taken the time to give us your... More 

Worcester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 14, 2015

Everything about this hotel is 5*, the staff are wonderful, great staff at both bars, Chrissie and Nikki were so lovely, the hotel is clean, the ground are well kept, the food is 5*+ with so much choice, shame about the beach, needs a good clean up, but that aside brilliant.

Helpful?
Thank handyliz1
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Mitsis Serita Beach and for sharing your kind review on Tripadvisor. Our team is more than happy to know that the Hotel exceeded your expectations, you enjoy our facilities & services, found the Hotel clean and the grounds well kept, the food more than 5* + with so much choice... More 

London
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed November 1, 2015

On very late check-in at 11pm, we were informed that the hotel was closing for the season 36 hours later!!! Told we would be transferred to The Mitsis Laguna (much better they said - see our favourable review). Anyway - the Serita is just fine. Superb staff, could not praise them more highly, food was buffet style and apart from... More 

Helpful?
1 Thank CTontour
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Mitsis Serita Beach and for sharing your kind review on Tripadvisor. Our team is really happy to know that you found the Hotel clean & fresh, pools lovely, children had a lots to do, food good with a good choice and finally the staff superb. We are more than happy... More 

Salford, United Kingdom
1 review
5 of 5 stars Reviewed October 29, 2015

On arrival we were moved next door to hotel in same group. Hotel Laguna. This hotel was obviously more modern and looked far better. The rooms, food and service were all very good. The facilities for kids also top notch. Beach isn't great but that doesn't detract from hotel. Staff friendly and efficient.

Helpful?
Thank Marksy47
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you to describe your impressions on your kind review regarding your stay at Tripadvisor. Our team is more than happy to know that the hotel exceeded your expectations, found the food the rooms and the service very good, the facilities for kids top and finally all staff friendly and efficient. We hope to have the pleasure to... More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

I have just returned from the serita beach (October week, just myself and my daughters). The hotel itself is lovely, very clean and in excellent condition. Meals have lots of variety from the fruits and salads to the breads and mains etc. Alway live cooking and amazing deserts. The Greek deserts were amazing. We never experienced any pushing in or... More 

Helpful?
Thank Lesley1802
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for spending your holiday at the Mitsis Serita Beach and for sharing your kind & detailed review on Tripadvisor. Our team is more than happy to know that you found the Hotel very clean and in excellent condition, has exceeded your expectations and you enjoy our facilities & services, found all meals with a lot of... More 

Northampton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 26, 2015

September 2015 was our 4th stay at this hotel and yes there will be a 5th... No reason not to visit again. Great views at this very clean hotel with smashings gardens. All the staff were excellent and very helpful.

Helpful?
1 Thank NIGEL T
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you for spending your 4th holiday at the Mitsis Serita Beach and for sharing your kind & detailed review on Tripadvisor. Our team is more than happy to know that once more the Hotel exceeded your expectations, you enjoy our facilities & services and found the Hotel very clean with smashings gardens & great views and all... More 

hastings
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 26, 2015

We recently stayed at this lovely hotel and would highly recommend it. The hotel is located right on the beach and the views were amazing. I could not fault anything at this hotel. The room was amazing, bed very comfortable and very clean. The food was good with a different choice every day. The staff were very friendly and helpful.... More 

Helpful?
2 Thank topcat67uk
nikosdelta, Διευθυντής at Mitsis Serita Beach Hotel, responded to this review

Dear Guests, Thank you to describe your impressions on your kind and detailed review regarding your stay at Tripadvisor. Our team is really happy to know that you highly recommend our Hotel and found it fantastic & lovely, rooms very clean with very comfortable beds and amazing views,the food good with different choice and finally the staff friendly and helpful.... More 

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