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Mitsis Laguna Resort and Spa

Anissaras, Hersonissos, Crete 70014, Greece
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Mitsis Laguna Resort and Spa
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Mitsis Laguna Resort and Spa
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957 reviews from our community

Traveler rating
    557
    251
    100
    34
    15
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377
366
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Actually stayed in September 2013 and had a great stay, the room was comfortable and the facilities were very good. The Champagne Bar was lovely before and after dinner and the specialist restaurants were well worth the effort to get a booking (very popular so need to book 3 days in advance)

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been two weeks in this hotel with my family ( my wife and 2 kids). There are a good and various food in a main restaurant and 5 tematic restaurants (a la carte), 5 bars with a champagne bar, minibar in the room, 3 swimming pools, beach with service, children club, animation etc. included in all inclusive price.... More 

Was this review helpful? Yes 4
London, UK
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having visited 2 other Mitis hotels in Crete in the preceding 18 months we had been very keen to visit the Laguna and we weren't disappointed (mostly). We were not disappointed from the moment we walked into the spacious reception and were greeted by the efficient and friendly reception staff who made us feel very welcome indeed. A lovely touch... More 

Was this review helpful? Yes 10
London, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 18, 2015

My husband and I visited this hotel in October 2014 for a week hoping for a relaxing time. On arrival the hotel looked lovely and was very clean and had a lovely welcome. Then things started going down hill: We were told that you could not book the outside restaurants for 48 hours! After 48 hours we were told there... More 

Was this review helpful? Yes 24
George C, Διευθυντής at Mitsis Laguna Resort and Spa, responded to this review

Dear Guest Firstly allow us to thank you for spending your holiday at the Mitsis Laguna Resort & Spa. We wish to sincerely apologize for the poor experience you had at the end of the season and rest assured that those you have pointed out ,regarding our services at this particular time , have been seriously considered. We would be... More 

1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 24, 2015 via mobile

This was the best holiday we have had, if you are looking for a quiet relaxing holiday this is the place. We asked for a quiet room near to the beach as possible and we were put into a large beach front bungalow. The room was immaculate. The food was really good especially the a la carte restaurant's, only problem... More 

Was this review helpful? Yes 14
George C, Διευθυντής at Mitsis Laguna Resort and Spa, responded to this review

Dear Guest Allow us to thank you for staying at the Mitsis Laguna Resort & Spa and for your feedback It is really nice for us all, to hear that you had an amazing time with us and that our services, were to your utmost liking. It would be a great pleasure to welcome you again at the Mitsis Laguna... More 

Portchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 17, 2015

Had a fantastic time in this beautiful hotel and the weathers was also lovely 😄 the food was superb especially the sushi resturaunt with Johny the waiter who was very friendly and always helpful 😄😄 overall a fantastic holiday with great staff great food and a beautiful hotel 😍😍

Was this review helpful? Yes 16
George C, Διευθυντής at Mitsis Laguna Resort and Spa, responded to this review

Dear Guest Thank you very much for taking the time to write this review regarding your stay at the Mitsis Laguna Resort & Spa. We are glad that you had a wonderful time with us and we hope to have the pleasure of welcoming you , again at the Mitsis Laguna Resort & Spa Kind Regards The Management More 

Herne Bay, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 9, 2015

Arrived hotel after short drive by coach from airport, all quick, efficient check in. We decided to find our own way to room instead of waiting for golf buggy lift. well signed named blocks. we were in magnolia, had a massive balcony. sun loungers on here would be useful. wow how room was large, clean well stocked bathroom, with good... More 

Was this review helpful? Yes 16
George C, Διευθυντής at Mitsis Laguna Resort and Spa, responded to this review

Dear Guest Allow us to thank you for spending your holidays at Mitsis Laguna Resort & Spa and for posting this kind review about your experience with us. It is really nice to hear that you will return and we are looking forward to welcome you again at Mitsis Laguna Resort & Spa. With Kind regards The Management More 

chorzow/
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 2, 2015

we were at the hotel in May 2013, a little late May review. So I start on positive: -freshly and cleanly -amaizingly decorated (to my tasted) -nice food -a'la carte restaurants are free with very good food -desk kind and helpful -crepes bar - delicious and open very long negative: - all pools with salt water - gym extra charge... More 

Was this review helpful? Yes 12
Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 30, 2014

Loved this hotel ..amazingly decorated exactly how the pictures look on the website. The champagne bar was perfect, watching the sun set whilst drinking as much champagne as you want! The food was nice - lots of choice in the buffet. Our favourite was the Mexican. A lot of people were reserving sun beds, even before 8am it was hard... More 

Was this review helpful? Yes 12
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 22, 2014

This was a great holiday we paid for a sea view bungalow the sea was literally 40 feet away from our patio . Room was cleaned daily mini bar topped up daily . The hotel is amazing the staff were brilliant couldn't do enough for you very pleasant apart from the reception staff but that have been a language barrier.... More 

Was this review helpful? Yes 9
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