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Crowne Plaza Hotel - Athens City Centre

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50 Mihalakopoulou St., Athens 11528, Greece
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Crowne Plaza Hotel - Athens City Centre
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Crowne Plaza Hotel - Athens City Centre
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436 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed at Crown Plaza during our vacation From 5th Dec '14 to 13th Dec '14. We did two stints. The first part was with 2 double rooms. The second was in the club room where all 4 of us stayed in 1 room. Both sets of rooms were really clean,fairly large and comfortable. The staff at the hotel were... More 

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel is clean and modern the staff are friendly and helpful. However the immediate surrounding area is a littlle run down with uneven and dangerous footpaths and roads. Lots of traffic. My stay was for businesses reasons and the hotel is easily accessible from the train station. All railway stations are extremely clean and easy to use. The staff... More 

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AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear Julia A, Thank you for your kind review!!! The feedback we receive from our valued guests like yourself, enables us to keep up the good work! Once again thank you and we look forward the opportunity of serving youin the future! Sincerely, Konstantina Tsonou Sales and Marketing Manager More 

Leicester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Helpful and friendly staff. Tipping the concierge when he helps you with your luggage on arrival will guarantee special attention during your stay! The room had everything we needed but the beds were a little soft. It was only April when we were there but the rooms could get a little stuffy. Having said that, they were well-equiped and very... More 

Was this review helpful? Yes 1
AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear Grant D, We are delighted to read such a gleaming report of our hotel, facilities & services! Your advice and suggestions will be of great help for future guests in order to get familiar with location, connections and our facilities! Thank you for choosing our Crowne Plaza Athens and we look forward to serving you in the future! Sincerely,... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the most amazing hotel which I have been in Athens .The simple rooms are gorgeous and especially the luxurious suites makes it fabulous ! I can tell that is much better that Hilton hotel and the assistants are really helpful ! The prices are fair enough .

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AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear Elina S, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Crowne Plaza Athens a leader in excellence. Thank you for choosing our Crowne Plaza... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was in a good location, slightly off the beaten tourist track, which made access to local eateries very easy. Also only five minutes walk to metro station so easy access to city transport. Only downside was it is advertised as a family hotel, however, has two 'adult entertainment' establishments located right next to it.

Was this review helpful? Yes 1
AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear Ian A, Thank you for your review. We appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope you will continue to choose our Crowne Plaza Athens for your future travel needs. Sincerely, Konstantina Tsonou Sales and Marketing Manager More 

London, United Kingdom
Top Contributor
97 reviews 97 reviews
74 hotel reviews
223 helpful votes 223 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I got an awesome flight/hotel deal on BA for the Crowne Plaza City Centre and went for it. Here are my pros and cons: Pros Very comfortable beds and excellent black out curtains. I slept like the dead. Cheap wine! The house white is 5 euros a bottle at the bar (small bottle like on an airplane) and even cheaper... More 

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AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear KristaInLondon, First of all we apologize, if your experience did not live up to your expectations and we are very sorry to hear that. We know that every stay is different and we always take seriously every feedback. We have already forwarded your comments to the Heads of Departments. We know they share our vision of providing the best... More 

Thessaloniki, Greece
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family(4 persons) visited Crowne Plaza with another family for a weekend in Athens. It didn't feel like a five star hotel, because the family rooms we had were rather small, no balcony and the decoration was too much red. Breakfast was simply ok, but I have to admit that fresh orange juice was delicious. The best thing was the... More 

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AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear Anna-Mihalis, Thank you for your review. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the... More 

uk
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

In The hotel at the moment and not impressed, room is nice, window has view to a brick wall though, not very nice. However, how what I really did not like; WIFI: Absolute rubbish, 15 mins to download a 10mb mail is just not acceptable for a business hotel. Bar: 11 Euro for a G&T , come on guys get... More 

Was this review helpful? Yes 1
AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear bbar2000, First of all we apologize, if your experience did not live up to your expectations and we are very sorry to hear that your stay was not as positive as the others who reported on this site. We very much regret that the Duty Manager was not informed during your stay as he/she would have made every effort... More 

Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff is amazing ! Always willing to help . The club room is nice and clean. Nice Gym and pool . Decent breakfast . The hotel locate in the city center with great dining option around . I stayed several times in the Crowne Plaza Athens and it always great to come again . Enjoy !

Was this review helpful? Yes
AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear Moshe E, It is always our pleasure to serve you and your kind words are music to our ears !!! Thank you for choosing our Crowne Plaza Athens and we look forward to welcoming you in the future! Sincerely, Konstantina Tsonou Sales and Marketing Manager More 

Zurich
Top Contributor
67 reviews 67 reviews
57 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have chosen this hotel for our 3 days' city trip to Athens. Good location, not too noisy (good prevention), perfect service and really nice rooms with every needed comfort. Top breakfast buffet! Beside the restaurant, there is a large lounge/coffee shop in the reception area. Nearest Metro station only about 7 min. walking distance. Walking down to Syntagma Square... More 

Was this review helpful? Yes 1
AfoiMoussama, Guest Relations Manager at Crowne Plaza Hotel - Athens City Centre, responded to this review

Dear Wernero, Thank you for choosing our Crowne Plaza Athens! Your advice and suggestions will be of great help for future guests in order to get familiar with location, connections and our facilities! We look forward the opportunity of serving you in the future! Sincerely, Konstantina Tsonou Sales and Marketing Manager More 

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