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All 1 Jolly Harbour hotels

Sugar Ridge

4.0 of 5 Boutique Hotel   |   PO Box 153, Jolly Harbour, Antigua
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85%
Ranked #1 of 1 hotels in Jolly Harbour
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed February 20, 2012
Gaby2012 Seattle, Washington
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519 people have reviewed this hotel

Traveler rating
    282
    162
    47
    19
    9
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32
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (207)
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English first
There are newer reviews for Sugar Ridge
See the most recent reviews
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2012

We loved the Sugar Ridge and highly recommend it. Lovely grounds, amazing view, generally good service, great breakfast, wonderful pool setting, Had a few minor issues: 1) Some noise from the nearby main road which was unexpected, Also noise from a bar nearby; a jacuzzi that was on automatic so we heard gurgling noise in our room upstairs; and noise... More

Was this review helpful? Yes 1
Montclair, New Jersey
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2012

This hotel has a lot of potential. The rooms and decor are quite nice and the view was spectacular. Going on a tip from Trip Advisor, we got a room on top of the hill. The food, on average was very good, and at times excellent. However the service had many glitches. For an island resort that is not right... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2012 via mobile

Previous reviews were on target for the most part. Negatives were very limited menus (especially for vegetarians)- all inclusive plan would be disappointing; transport is in the back of a jeep; and they are stingy with beach towels which is totally inconsistent with the luxury atmosphere everywhere else. Positives include helpful staff, the infinity pool is exquisite, and the spa... More

Was this review helpful? Yes
Fort Lee, NJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2012

We were looking for a quick getaway to the Carribean,and didn't want to spend the $7K-$8K we usually do for Viceroy or Cap Juluca in Anguilla for four nights. Sugar Ridge was on Jetsetter and Luxury Link for what seemed (and actually was) a bargain - 4 nights for $1350. We took the AI program which included all food (other... More

Was this review helpful? Yes 3
North Yorkshire
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 19, 2012

I was thrilled to discover that sugar ridge was everything I was expecting and more. I'd done a lot of research to find the right place and having spoken to other people and had a little look around, I'm convinced I got it right. This place has been so well designed. It's lovely and spacious, modern and clean. The rooms... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 19, 2012

I do not usually place comments about places I stay, however when things are exceptionally good or bad, I do feel the need to comment to make my fellow travelers aware. I do travel a lot for both work and pleasure so do consider myself somewhat knowledgeable about hotel accommodations. Unfortunately, my stay at Sugar Ridge was rather disappointing. The... More

Was this review helpful? Yes 3
keith2409_12, General Manager at Sugar Ridge, responded to this review

I was delighted to read how much you liked Sugar Ridge and that you had a lovely vacation, but I was naturally very disturbed to read of all your concerns especially those relating to the staff. It is normally the staff at Sugar Ridge which often get singled out for the most praise and we are so sorry that during... More

NJ
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 16, 2012

This hillside resort has a great infinity pool at the top of the hill next to its upscale restaurant, Carmichael's. It often is empty so sometimes you can have it to yourself. Try it in the evening while watching the sunset over the Caribbean while sipping a drink from the bar at Carmichael's. There also is a 2-tiered pool (1... More

Was this review helpful? Yes 4
Ottawa
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 13, 2012

We are returning guests, were there at same time last year, you can see my review from last year as well. To sum it up I would say that the resort still delivers a top shelf experience and having been around the island a few times now I would say it is among the top three resorts in Antigua. What... More

Was this review helpful? Yes 2
keith2409_12, General Manager at Sugar Ridge, responded to this review

As two of our many returning guests, we are delighted that like so many others your stay came up to and it would seem in many respects exceeded expectations. All reviews are circulated to each department head so those singled out for praise by you will be very appreciative. Your comments concerning a little slippage in terms of a couple... More

charlotte
Contributor
12 reviews 12 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed February 12, 2012

so disappointing - could be a lovely spot but then everywhere in Atigua is lovely; the service and staff got to be laughable: simple things like requests for restocking the minibar or room service ended up taking literally two days. Mind you, we are not demanding people, and usually roll with the punches. Having to go to the desk and... More

Was this review helpful? Yes 8
keith2409_12, General Manager at Sugar Ridge, responded to this review

The whole team – management and staff were very concerned to read your comments. We strive to have an excellent team of staff who genuinely want to ensure that all guests at Sugar Ridge have a wonderful stay . So we are all saddened to read that your view is so jaded. Mini bars are stocked for arrival and then... More

London, United Kingdom
Top Contributor
86 reviews 86 reviews
57 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed February 10, 2012

Late Jan/ early Feb 2012. It rained every day we were there but it only stopped us sunbathing one day when it rained non stop. You do have to run in when it suddenlymstarts raining with little warning but it is mostly sunny. We stayed on the all inclusive rate. I would really recommend you go for the all inclusive,... More

Was this review helpful? Yes 1
keith2409_12, General Manager at Sugar Ridge, responded to this review

Thank you for your comments and although we were delighted with the caption “really enjoyed your time” and in particular considered the All Inclusive option good value we were disappointed to learn of some of your misgivings. Even the best of restaurant can after 10 day become a little repetitive hence the special menus evenings such as Steak Night and... More

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Additional Information about Sugar Ridge

Address: PO Box 153, Jolly Harbour, Antigua
Location: Caribbean > Antigua and Barbuda > Antigua > Saint Mary Parish > Jolly Harbour
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sugar Ridge 4*
Reservation Options:
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Also Known As:
Sugar Ridge Hotel Jolly Harbour
Sugar Ridge Antigua/Jolly Harbour

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Antigua’s newest boutique hotel nestles in a sugar cane-bordered natural hillside with stunning views of the surrounding landscape and the turquoise Caribbean Sea. Designed in contemporary colonial style, rooms have private large verandas, plunge pool and full amenities. An Aveda™ spa provides the latest in holistic therapies; a gym, 3 swimming pools, trendy Sugar Club bar/restaurant and the more formal Carmichael’s, make Sugar Ridge the place to be. ... more   less 
Number of rooms
60

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