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Sugar Ridge

Certificate of Excellence
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PO Box 153, Jolly Harbour, Antigua
Best prices for: 1 room 1 guest
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Sugar Ridge
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Sugar Ridge
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607 reviews from our community

Traveler rating
    308
    204
    61
    21
    13
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47
436
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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  • All months
    (607)
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    (183)
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There are newer reviews for Sugar Ridge
See the most recent reviews
sussex
Top Contributor
136 reviews 136 reviews
20 hotel reviews
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We come two or three times for a day at the pool,this year no towels?picked up at our villa and then dropped off.Amazing service,the driver and pool staff need a pay rise and the food delicious,thank you all.Next year no towels?

Was this review helpful? Yes
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

Its great to read that you enjoyed visiting with us again . We have passed the compliments along to staff mentioned , Thankyou . Not sure what happened with your towel situation but we do provide them .... they are kept by The Pool at Carmichaels or at The front desk .Next time you are coming make sure we know... More 

Castle Rock, Colorado, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is amazing. It is set in a private part of the island. Each room is very cozy and very romantic. My new husband and I were never disturbed. The staff are wonderful. They are so helpful with any questions or concerns you may have. My husband and I wanted to do several trips while we were there and... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just returned from a great stay at Sugar Ridge. OK so it's a bit quirky and a million miles away from usual homogenized 5* luxury hotel experience, but that is part of the charm.The staff are allowed to be 'themselves' and are fun and friendly - especially Carmel the wonderful waitress who was an absolute hoot serving us... More 

Was this review helpful? Yes 2
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

Thanks so much for your lovely review . We are pleased to hear you found our staff friendly ,We will make sure this information gets passed along . Its always fabulous to read that a guest would come back and stay ,Please make sure you let us know when and we will do our utmost to get you the room... More 

Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I only can say that I have family in Antigua and it's really hard to find a good hotel in the island. When I saw this hotel, I believed I found the perfect solution but I was wrong. It was Christmas time and my friend was really ill, the service was terrible and the person in charge was kind of... More 

Was this review helpful? Yes 4
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in Feb 2015 & had lovely time. Staff are very helpfull & friendly. First room a little noisy ( by road) but we were moved no problem. Had lots of Mosquitos in 2 nd room but finally dealt with. Food is expensive but that is the same throughout Antigua in my experience & not great but it's fine. It... More 

Was this review helpful? Yes 2
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

Hi NIgel Thanks so much for taking the time out of your day to write a review We are delighted to hear you enjoyed your stay and thrilled to read youd come and stay again Please let us know when you are coming back and well do our utmost to ensure you get the room youd like Thanks Annie More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 13, 2015

Stayed with family members here in December. We booked 3 rooms, loved the place. Excellent staff, super bedrooms. Jolly Harbour was within walking distance and Vaughan's beach shuttle service was also a great help.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 13, 2015 via mobile

I spent 7 days at sugar ridge on all inclusive deal. It was very good value overall. All the staff were fantastic and genuinely friendly and helpfull. The view from carmichaels restraunt was fantastic and made dinner there a memorable experience. All in all I really enjoyed my stay there. You may see some negative reviews but these are from... More 

Was this review helpful? Yes 6
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

Thankyou so much for your review . We are delighted that you had a great time with us and appreciate the compliments . We have to agree the views at Carmichaels are just beautiful Please come back and see us all again soon . More 

New York City, New York
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 5, 2015

I recently traveled to Sugar Ridge for a family vacation to escape the terrible weather in NYC. From the moment we got there we were treated like royalty with the most accommodating and friendly staff. They truly made our experience unforgettable by making sure we as comfortable and happy as could be. We dined at Carmichael's with a breathtaking view... More 

Was this review helpful? Yes 7
new york
Contributor
14 reviews 14 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 3, 2015

I traveled with my extended family and baby to Sugar Ridge and we were shown such kindness and attention by the staff at Sugar Ridge. Terrence and Jolie made sure that every detail was attended to with our large party. The staff at both Carmichael's (fantastic restaurant with an amazing view) and at the Sugar Club was so kind and... More 

Was this review helpful? Yes 6
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

Thanks for your review Lauren Were thrilled to read that you had a lovely stay . We enjoy having groups and getting to know our guests . Please come back and see us again soon More 

Denver, Colorado
2 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 27, 2015

Just returned from a wonderful holiday in Antigua. The Sugar Ridge Hotel is a cool retreat, upscale, modern and excellent, gracious service from upper management to the grounds crew. The rooms are comfortable with great beds! The bathroom is well appointed and spacious but has only a shower unless you request a room with a plunge pool. Then the plunge... More 

Was this review helpful? Yes 15
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