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Sugar Ridge

Certificate of Excellence
PO Box 153, Jolly Harbour, Antigua
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1 room 1 adult
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Sugar Ridge
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725 Reviews from our TripAdvisor Community

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Maidstone, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We've travelled the world and stayed in 5 * hotels from Vegas to the Maldives, but never has a hotel made me feel so welcome and so at home as Sugar Ridge. Every member of staff greeted us every morning and every evening with a smile and a welcome. It may not be right on the beach and it may... More 

Helpful?
2 Thank Twphmusic C
Los Angeles, California
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

My room was great ,Very comfortable,Very little amenety not for a 4/5 star!!But for me the worst was all the stair well going to my room ,i have bad knees and i suffer going back and forth to my room.The food service every morning was very sad ,very poor choice ,of fruit pastry were poor choice .But the food and... More 

Helpful?
Thank Bernard M
Halifax, Canada
Level Contributor
252 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

First let me say, I am a bit of a travel snob. I expect a lot from my vacations, especially from my accommodations. I am also a travel agent and know what to look for in a resort that is appealing to both myself and potential clients. Sugar Ridge is amazing. I am giving it a 4.5 * because there... More 

Helpful?
2 Thank Amanda8925
Philadelphia, Pennsylvania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I so desperately wanted to rate Sugar Ridge higher than 3 stars, but ultimately could not justify it. Sugar Ridge is like a loyal employee that tries very hard, but normally their performance falls a bit short. The rooms are very nicely designed and appointed, but extremely small for this price range and could use a "refresh". The balconies are... More 

Helpful?
1 Thank Steve H
Dubai, United Arab Emirates
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Tired hotel with poor facilities and amenities. Very basic accommodation and dining facilities. Poor service all round. Internet slow to non-existent. Be sure to buy your own water as they don't provide any and there is no mini bar unless you order beforehand.

Helpful?
2 Thank Maverijk
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

First of all, this hotel is not on the beach. I have arrived to the hotel around 8.00pm and my room was not ready. As a matter of fact, the front desk could not even find my reservation which I made at least one week in advance. Since my room was not ready, I went to eat at the restaurant.... More 

Helpful?
1 Thank Bojan K
Chicago
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a very picky reviewer and the only way a hotel earns an excellent rating for me is that it needs to be perfect or pretty close. Sugar Ridge was wonderful but had too many cons to get an excellent rating from me. Having said that, if I return to Antigua, Sugar Ridge is probably where I will stay.... More 

Helpful?
5 Thank teabop
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

Hi Thankyou for your review . Im sorry to read about the cons you listed but delighted to see that you'll come back and stay with us again . Please contact me if you are coming back and Ill see that you get the room of your choice and perhaps we can invite you to visit our spa again and... More 

Coventry, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for 10 days, as a single. I can honestly say the whole experience was great. I had a great room; superb!!! ( No 60), the view was to die for. All the staff were fantastic. Trevtte, Brian and Bernice( I hope that's her name) were delightful. The reception staff were so helpful and friendly as was the... More 

Helpful?
1 Thank Lin W
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

What a wonderful review,Thankyou! Its great to read you had an amazing time with us and we'll to make sure our staff read what you've said, they will be thrilled . Please come back and see us all again soon. More 

Caracas, Distrito Federal, Venezuela
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very comfortable and nice to have a good rest, the service is very good. The have shuttle to the different beaches near the hotel. It has 2 restaurant and 2 pools, both quite. We took the plan with just breakfast included, it was buffe and it was fairly complete and good. Most of the people is adult... More 

Helpful?
Thank Sandra G
Annie M, Public Relations Manager at Sugar Ridge, responded to this review

Thankyou for your kind review . Please come back and see us all again soon . More 

Northampton, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here the first week of January, immediately after the Christmas holiday break, it was an exceptionally quiet period, so the hotel was only part full. The hotel and the team are as everyone echos in their comments preceding this, outstanding, they are some of the best we met on the Island. They are willing to help, they want... More 

Helpful?
3 Thank Kevingroom555
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (56)
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Beach (39)
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Carmichael's Infinity Pool (27)
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Deluxe King Room (58)
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Deluxe King Room with Plunge Pool (65)
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Deluxe King Room with Plunge Pool 2 (45)
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Restaurants and Bars (50)
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The Hotel (38)

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