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All 14 Saint-Josse-ten-Noode hotels

Hotel des Colonies

3.0 of 5 Hotel   |   Rue des Croisades 6-10 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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A recent review
3 of 5 stars Reviewed June 21, 2014
bermb1 Dublin
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235 people have reviewed this hotel

Traveler rating
    31
    82
    82
    30
    10
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20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Dublin
Contributor
12 reviews 12 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 21, 2014

Stayed here one night only for business. the hotel is very centrally located near Gare du Nord but its location near the red light district accounts for the layers of security e.g. you need your key to get out of the elevator and onto your floor. the entrance is quite impressive with the big gold bull/cow. We couldn't decide the... More

Was this review helpful? Yes 1
Victor C, General Manager at Hotel des Colonies, responded to this review

Dear guest, We really would like to thank you for giving us a very detailed and precise feedback about your stay at Hotel des Colonies. We are sorry to hear about such experience with a taxi in Brussels as it should never happen to our guests, especially when the taxi is called by our hotel. We shall review our contacts... More

Bruges, Belgium
Contributor
20 reviews 20 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 17, 2014

Very old-fashioned entrance, lobby and reception. Friendly staff at the reception, otherwise very hard to find other staff, even in the bar, entrance, floors, .... Safe but cool security system to enter every door, elevator, floor, room by keycard. High ceiling rooms with TV and clean bathroom with bathtub. No safety box, no fridge, but free Wifi. Rather cheap and... More

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Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Pilithai, First of all we would like to thank you for taking the time to share your experience with us about your stay at the Hotel des Colonies. Regarding the staff presence, they are at the guest’s disposition and always ready to answer any of your questions. A safety box is available at the guest’s request at the reception... More

Istanbul, Istanbul, Turkey
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

The place of the hotel is very good just surrounded by 5 star hotels in the business area (near to European Covent Garden). The hotel is secure. There is no hairdryer or any wardrope in the rooms. The one bed rooms are to small. I wouldn't prefer even I stay alone.. But double rooms are ok. The bathroom might be... More

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Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Gulsenist, First of all we would like to thank you for taking the time to review our hotel. As you say, the hotel is ideally located in the centre of the city, at walking distance from the Grand Place and Rue Neuve, one of the major commercial street in Brussels. We are sorry to hear that the cleanliness was... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2014

I stayed in this hotel for one night in June 2014.The customer service was very good - they were very friendly, I was allowed to check in early and once I had checked out they kept my suitcase behind reception for me while I explored the city before my train. Good location. 5 minutes from Gare du Nord, about a... More

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LeChatelainH, General Manager at Hotel des Colonies, responded to this review

Dear theonlytrueblonde, We would like to thank you for all those positive comments, it is a great pleasure for us to read that you enjoyed your stay. We are glad to see that the staff attitude was as you were expecting, whenever you have a request the reception will always be helping you as far as they can (special request,... More

Poland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 31, 2014

I stayed in this hotel one night in May 2014. It is nice and clean hotel, walking distance from Brussels Nord and shopping area. Problems with wi-fi in room and in lobby, no coffeemakers in room. Good breakfast.

Was this review helpful? Yes 1
LeChatelainH, General Manager at Hotel des Colonies, responded to this review

Dear mimax2, First of all, I would like to thank you for your time and comments about Hotel des Colonies. The hotel is, as you mentioned, close to the train station, the city center and is located near square Rogier, where you can catch bus, metros, taxis… The breakfast is served as a buffet with a wide variety of bread,... More

Sliema, Malta
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 23, 2014

This hotel is extremely central. The room for 3 was very well sized. We also had a big bathroom. We opted not to book breakfast as one of us was a Coeliac and from talking on the phone there was hardly any knowledge of Gluten free products. Other than this I will use this hotel again as its also walking... More

Was this review helpful? Yes 1
LeChatelainH, General Manager at Hotel des Colonies, responded to this review

Dear Christian140857, First of all I would like to thank you for your comments and we are glad you enjoyed your stay. We are happy to read that you enjoyed the size of your room and its equipment. The location of the hotel is indeed perfect, close to the center, shops and restaurants and with all the public transportation (metro,... More

Nashville
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 23, 2014

I stayed in this hotel for 1 night in May 2014...if I had not been with a group, I would nit have even stayed the one night. Our room was filthy, there was a drainage problem that meant every time you ran water in the tub/shower, the sink, or flushed the toilet, water and other debris would back up into... More

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LeChatelainH, General Manager at Hotel des Colonies, responded to this review

Dear zsazsa17, First of all, we would like to thank you for bringing up this matter to us. We would like to apologize for the issue you encountered in the room and the inconvenience it caused. Please be sure that the concerned departments will be informed and actions will be taken. Best Regards, Victor Camhis General Manager More

Burnaby, Canada
Top Contributor
57 reviews 57 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 16, 2014

Nicely located in mid center of Brussels, at 5 min walking distance to Brussels Nord railway station, 15-20 min walking distance to the main historic center it's the right place for a decent value to spend some days in Brussels. Clean rooms, professional concierge (despite the fact that they missed to wake us up in the last day). In a... More

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LeChatelainH, Directeur général at Hotel des Colonies, responded to this review

Dear Cristian C, First of all I would like to thank you for your comments and we are glad you enjoyed your stay. Concerning your stay, we are happy to read that you enjoyed the room and the professionalism of our staff. The location of the hotel is indeed ideal, close to the center and with a lot of public... More

1 review
5 of 5 stars Reviewed May 13, 2014

My husband and I have staid in this hotel up to three times a year but have not been recently for quite a,few years. Lovely hotel great staff and friendly. Clean rooms and very good continental breakfast. Will definitely go back maybe this year.

Was this review helpful? Yes
LeChatelainH, Directeur général at Hotel des Colonies, responded to this review

Dear Kath R, It is always a pleasure to read great comments from our guests even if they stayed long time ago. We are glad to see that all your stays were a success and that you enjoyed everything. We are looking forward to welcome you soon, again. Best Regards Victor Camhis General Manager More

Tullamore, Ireland
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed May 9, 2014

The poorest value I've encountered in the last three or four years of European travel (during which I'm typically on the road at least two nights out of seven). I was unlucky enough to book ten double rooms at this hotel for the group with which I was travelling, and therefore am in a position to confirm that its deficiencies... More

Was this review helpful? Yes 1
LeChatelainH, Directeur général at Hotel des Colonies, responded to this review

Dear Businesstraveller5, We would like to thank you for bringing this matter to our attention. I dearly apologize to you and your group for the inconvenience and bad experience you had. Please be assured that we have taken immediate action in order to avoid any reoccurrence in the future. Best Regards Victor Camhis, General Manager More

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Additional Information about Hotel des Colonies

Address: Rue des Croisades 6-10 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel des Colonies 3*
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Also Known As:
Des Colonies Hotel
Des Colonies Brussels
Hotel Des Colonies Brussels, Belgium

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Class
Number of rooms
96

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