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All 14 Saint-Josse-ten-Noode hotels

Hotel des Colonies

3.0 of 5 Hotel   |   Rue des Croisades 6-10 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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209 people have reviewed this hotel

Traveler rating
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice, if a little dates. The hotel shares a reception with Hotel Siri which can result in a long wait where you would like to speak to you anyone on reception. The rooms are clean, and the staff are friendly. The hotel is in a good location and you can get a taxi back from the centre... More

Was this review helpful? Yes
Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Jmackay87, First of all I would like to thank you for your comments and we are glad you enjoyed your stay. We apologize for the waiting time that occurred in the reception and we hope it did not affect your day. Concerning your stay, we are happy to read that you enjoyed the room and the professionalism of our... More

London, United Kingdom
Top Contributor
142 reviews 142 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 3, 2014

As I travel on my own quite often its useful to find a single room. Small and basic but there's nothing wrong with that if you're out all day. The shower was old, tired looking but worked great. The shower gel didn't pump correctly so had to break the bottle open. There's a TV in the room with BBC 1... More

Was this review helpful? Yes 1
Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Crazy_Jim_83, We would like to thank you for your time and your comments regarding your stay in Brussels. We are delighted to hear that you enjoyed your stay, especially our room category and our TV channel. We are looking forward to welcoming you again in Hotel des Colonies. Thank you for trusting us to host your stay. Best regards,... More

Darlington, United Kingdom
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 29, 2014

For a hotel that is so central for about £40 a night it is brilliant. It had a secure 24 hour parking centre across the road for 15EURO a night. The hotel was basic without any tea/coffee facilities but we only had one day to go around Brussels so it was perfect for us a young couple. It takes 15... More

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Victor C, General Manager at Hotel des Colonies, responded to this review

Dear RoxyC22, We would like to thank you for your time and your comments regarding your stay in Hotel des Colonies. We are delighted to hear that you enjoyed your stay, especially our central location, two steps away from the Grand Place and various shops and restaurants. We hope to have the opportunity of welcoming you back very soon at... More

Vilnius, Vilniaus Apskritis, Lithuania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 8, 2013

Have stayed with a group for 3 nights on November'13. I was really satisfied with everything. A perfect breakfast, a kind staff and a nice renovated room. Very good location: in front of metro Rogier and not far from the Grand Place. The room was very clean and nice, quite spacious and comfortable, good equipped. No noice. A good choice... More

Was this review helpful? Yes
Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Daina V, We would like to thank you for your time and your comments regarding your stay in Brussels. We are delighted to hear that you enjoyed your stay, especially our service quality, the staff, location and the comfort in the room. Your encouraging comments give us great motivation on maintaining our efforts to offer high quality service to... More

New York City, New York
1 review
3 of 5 stars Reviewed November 19, 2013

I stayed for 2 nights mid October and booked a "comfort double" room on the third floor. Well, well, there was really nothing more comfortable in this room than an average standard room, to be frank. Renovated in 2006? Really? umm, maybe by someone stuck in the 90s..!The bed was well, alright, I supposed but it was quite noisy. The... More

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LeChatelainH, General Manager at Hotel des Colonies, responded to this review

Dear ccb20132013, Thank you for taking the time to share your holiday experience here at tripadvisor. We are happy to hear that you were satisfied with our cleanliness of our rooms and the friendliness of our staff. It’s with great dismay that we learn you did not enjoy our breakfast buffet. We hope that during your next visit you will... More

Dublin, Ireland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 22, 2013

We stayed here at the Weekend, a Group of us. It was a disaster from when we arrived on the Friday Evening and the whole checkin process was a mess. the booking was mixed up and the Man on Reception was extremely rude and arrogant, and either had little English, or pretended to have little English, when another nice Young... More

Was this review helpful? Yes 1
Victor C, General Manager at Hotel des Colonies, responded to this review

Dear kevin f, We would like to thank you for bringing this matter to our attention. I dearly apologize to you and your friends for the inconvenience and bad experience you had. Please be assured that we have taken immediate action in order to avoid any reoccurrence in the future. We sincerely hope to welcome you back and show you... More

Chicago, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 6, 2013

The hotel is clean and has pretty stained glass throughout but the staff is not very friendly. Near shopping and the train. They told us they had a shuttle to take us to the airport but we could not schedule it until the day before we left. The day before we left they said that it was too late and... More

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Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Trish P, We would like to thank you for your comment. Striving for the best service, it is always helpful for us to read about your experiences. Please be assured, that all your comments are forwarded. Moreover, I am glad to read that you enjoyed our cleanliness, decor and central location. I am sorry that you were misinformed about... More

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 27, 2013 via mobile

The hotel location is too close to Lots points of Brussels.The metro and bus usage is very easily.You are walking easily to Grand Place and near to lots of Restaurant and city Ncity2 shopping Centre. İn other looking,the hotel rooms are standard type rooms,the tv are not good.in the room there are no hair dry and air conditionar.the wifi is... More

Was this review helpful? Yes
LeChatelainH, General Manager at Hotel des Colonies, responded to this review

Dear Lutfudemirel, We would like to thank you for sharing your experience with us. We are glad to read that you enjoyed our central location just a step away from the Grand Place as well as the longest pedestrian shopping street in Brussels, the Rue Neuve. Situated near Place Rogier, we are surrounded by different metro lines, busses along with... More

Eindhoven, Noord-Brabant, Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 24, 2013 via mobile

We stayed here with the company during an exhibition. The location is good, walking distance from the centre of Brussels...but that is the only positive thing. Small rooms, thin walls so very noisy and really old bathroom that was not clean. On the beds there was just a sheet and oldfashioned woolen blanket which looked nasty and disgusted me. Stay... More

Was this review helpful? Yes 1
Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Claire V, Thank you for taking the time to share your experience with us. We are delighted to read that you enjoyed our central location only a step away from the Grand Place. Hotel des Colonies is our historic landmark hotel and even though redesigned and renovated, we attempted to keep the original atmosphere. However, always feel welcome to... More

Tel Aviv, Israel
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 15, 2013

Well , we stayed at the hotel for 2 nights , checking in on Friday evening . Location : Only 8 minutes walk from "nord" train station ,Hilton , Sheraton , and a couple of other first class hotels only 2 minutes around the corner , the neighborhood looked deserted with uncleaned sidewalks . Entering the hotel reminded me of... More

Was this review helpful? Yes
Victor C, General Manager at Hotel des Colonies, responded to this review

Dear Saul G, We would like to thank you for taking the time to share your memories with us in such a detailed manner. It is always helpful to read how our guests experienced their stay and what we can do to further improve our services. We are glad to read that you enjoyed our central location just a step... More

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Additional Information about Hotel des Colonies

Also Known As:
Des Colonies Hotel
Des Colonies Brussels
Hotel Des Colonies Brussels, Belgium
Address: Rue des Croisades 6-10 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access
Hotel Style:
Ranked #8 of 14 hotels in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel des Colonies 3*
Reservation Options:
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