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Crowne Plaza Hotel Brussels - Le Palace

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Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Crowne Plaza Hotel Brussels - Le Palace
Crowne Plaza Hotel Brussels - Le Palace
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1,471 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Brussels - Le Palace
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Manchester, United Kingdom
Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed April 20, 2013

I Checked in at the Crowne Plaza Le Palace after arriving in Brussels with no luggage (airline lost bags). Got a room straight away which was nice considering it was only 9am. The reception staff were very helpfull calling the airport to find out when we would receive the bags. Also gave us some items like shaving kits etc !(They... More 

Helpful?
Thank Roberto V
NJ
Level Contributor
89 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed April 15, 2013

Stayed here for an on-site meeting. The hotel is old but refurbished - and could use a bit more brightening. My room was large by European standards, with a comfortable king-sized bed with many pillows, 2 tall narrow closets, 2 small drawers, 2 arm chairs, desk chair. Decor was underwhelming - nice Klimt prints in the bedroom and bathroom, but... More 

Helpful?
1 Thank lynx46
Ghent, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 13, 2013

We went to Brussels by train because the hotel is nearby Brussels-Noord which is an advantage, no traffic jam. Check in went really smooth. The receptionist was kind, quick and helped us when needed. Unfortunately, he didn't speak Dutch but that's nothing new in Brussels and not such a big deal to me. The room was clean and cozy. There... More 

Helpful?
1 Thank Malika C
UK
Level Contributor
70 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed April 12, 2013

Good location; the Klimt inspired corridors and furniture must have looked great when newer. Staff very efficient (particularly the two trainees who checked me in and out). Room quite modern and comfortable - asthmatic/loud aircon unit would have been an issue in summer, I suspect. Gym small and functional, open 24H which is a rare find in a European business... More 

Helpful?
Thank TravellingTaffUk
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear TravellingTaffUk, Thank you so much for your candid review of our hotel. I am glad that you were efficiently assisted by our staff during check-in and check-out. Please accept my apologies for falling short of your expectations on some aspects of your stay. Your review will be used to consider improvements needed and we hope that you can give... More 

Cape Town, Western Cape, South Africa
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 9, 2013

The Hotel is good enough, but i am sure there are nicer hotels to stay in. It is an old Hotel and the rooms feel dated. However for a 1 night stay it was quite adequate and the staff were very efficient.

Helpful?
1 Thank David H
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear David H, Thank you for taking the time to complete a review on your stay. I am pleased you liked the location of our hotel. However, I would like to apologize for any inconvenience the hotel conditions may have caused you. I have taken note and wish to thank you for all your valuable comments. These are of great... More 

Eindhoven, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 8, 2013

This location offers great ambiance and plenty of space to organise an event. The combination of classic interior together with modern technology makes it very suitable for congresses and exhibitions. The catering is of very high quality and audio & video up to standard. Easy located from train station Brussels Nord.

Helpful?
1 Thank Chantal S
Winchester, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

I, my wife and 12 yr old daughter spent a Saturday night at this grande old hotel and had a really pleasant experience. The hotel itself may be quite old but we loved the style and decor which makes it seem special and from a different age. We wanted our daughter to get a taste of what the big fashionable... More 

Helpful?
1 Thank Robert L
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

I stay at this hotel when on business in Brussels once or twice a month. It's centrally located for the financial district but with good transport links to everywhere. There are a number of decent restaurants within a short walk although the food in the hotel is actually very good too. The staff are very friendly and accommodating and always... More 

Helpful?
1 Thank Karen I
Dorset
Level Contributor
181 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed April 6, 2013

This hotel is right opposite the Rogier station on the central city metro network, so is very easy to get to if arriving in Brussels on Eurostar. Although the hotel is situated beside a busy main road you do not hear the traffic from your room. Once at the hotel you are then only a 15min walk to such attractions... More 

Helpful?
2 Thank HopelessDorset
Manchester
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 4, 2013

I really enjoyed my recent stay at this hotel. It is a 5 minute walk from the Gard du Nord train station. There is significant building work taking place around the back of the hoteland next door at the Hilton but do not be alarmed as we were not disturbed at all whilst we were at the hotel.We arrived around... More 

Helpful?
Thank Lola76
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