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Crowne Plaza Hotel Brussels - Le Palace

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Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Crowne Plaza Hotel Brussels - Le Palace
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1,271 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
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Wiltshire, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I have just returned from our "mini moon" having not been able to go on honeymoon after getting married and now being pregnant with our soon to arrive twins we thought we'd get away for a weekend and chose this hotel for its proximity to the shopping etc we were not disappointed! We stayed in rm 660... More 

Was this review helpful? Yes 1
Strangnas, Sweden
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location close to shopping and tourist sites, as well as restaurants. Very friendly atmosphere in the hotel and staff helping out with just about anything. I've got the chain's basic customer club's card, lowest grade, and I still get things like free refreshments and snacks in the room and room upgrades every time I visit.

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Nottingham
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from three days staying here. It's just over the road from the City2 shopping centre and the main shopping street. Check in was quick and stress free with very helpful, polite staff. Room was on fourth floor and facing inward, so no view but was very quiet at night. Overall the room was comfortable and well maintained. Breakfast... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here first night of our European tour, It was typical Crowne Plaza. Nice furnishings, great location, remote parking was a bit of a pain but city centre location made this a must. The staff were fluent in English and very helpful. Overall a pleasant experience, would stay again in future

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Ludwigsburg, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

At check-out in the morning we were surprised to pay the charge for a telephone call about 30€. After asking how the fees are calculated she gave us the following data: duration 5:21 min, fee per minute 1,70€. As far as I can calculate this is much less then 30€. After a 5 minute discussion we missed the bus to... More 

Was this review helpful? Yes 2
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear GeorgeShower, I sincerely apologise for the inconvenience, if this has happened at our hotel. We're internally investigating your valued feedback, but cannot find any telephone posting for this amount in a room, or any other trace in our systems on this incident. We are very serious with managing guest feedback and collect all comments we receive in a log,... More 

Eastchurch, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night in the junior suite, Room was lovely and clean. Toiletries provided smelt beautiful.Lots of towels provided. Staff were friendly and helpful. The bar had a fantastic range of Belgian Beer as you'd expect. Gym equipment was all in good condition and sauna was fab. Good location for shopping and making your way into the Grand Place.... More 

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Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 4 nights for our Brussels holiday and we definitely made the right choice. We arrived early from Dublin so we went to the hotel with the intention of just leaving our bags at reception and go discover the area since we knew check in wasn't until 3pm. It was a pleasant surprise when Leila from reception... More 

Was this review helpful? Yes 1
Naxxar, Malta
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located offering easy access to shopping malls and the grand place. Its a 20 min drive from airport. It offerred a very good night sleep... Good bed and a very quiet room at night. Standard breakfast but topped up with a waffle choice.

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear GSchembri, Thanks for your kind review. Great to learn that you had slept well in our DUX beds and enjoyed the waffles on the Breakfast Buffet. Hope to see you again soon. Regards, Benjamin Tenius More 

Mumbai (Bombay), India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I and my family stayed in Crowne Plaza Brussels - Le Palace for a night during our vacation in July 2015. Excellent property with all kinds of comfort, luxury and service. Value for money indeed! The location is ideal for tourists and business as the hotel is just a stone's throw away from La Palace and the town center. The... More 

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Otford, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I regularly stay here for business during the week as the hotel is conveniently located for walking into the centre of Brussels. It's a good, clean, comfortable hotel. The staff are always super polite and friendly and the service is always very good.

Was this review helpful? Yes
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear izzyss, Thanks for over and over choosing your Crowne Plaza Brussels for your business trips to Brussels. It is great to read that you love our polite and friendly service ;-) Until your next stay, have a great time. Regards, Benjamin Tenius More 

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