We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 14 Saint-Josse-ten-Noode hotels

Crowne Plaza Hotel Brussels - Le Palace

4.0 of 5 Hotel   |   Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Hotel Brussels - Le Palace to your Saves list
Crowne Plaza Hotel Brussels - Le Palace
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
79%
A recent review
5 of 5 stars reviewed 4 days ago
mcsd01 Ireland
  • Overview
  • Reviews (956)
  • Photos (334)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (118)
  • Location
  • More
true
Write a Review

956 people have reviewed this hotel

Traveler rating
    303
    446
    156
    39
    12
See reviews for
98
306
92
326
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ireland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Prompted by a journey in the research and re-tracing of family footsteps relating to 67 years ago Le Palace became a ‘must stay’ choice, once discovered that it still remained in existence. Naturally, as one would expect, renovations and modernisation have occurred but we were delighted to experience a Hotel that retains in so many parts much of the ambience... More

Was this review helpful? Yes
London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for four nights in August 2014. The hotel is very clean and the staff very polite. Not often these days in a Four Star Hotel that you get concierge and housekeeping staff holding doors open for you and smiling politely. The Reception desk were very helpful in booking taxis etc. Didn't try the restaurant as we ate out... More

Was this review helpful? Yes 2
Fairfield, CT
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Went to see Flower Carpet Hotel was close to Train and the Plaza. the staff was Friendly and rooms were clean. It's in a quaint old building. Good value for the hotel. Nice Amenities . the Mall is very close by too. Took care of all my needs.

Was this review helpful? Yes
Leicester, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

At first sight the hotel looks fine but the reception staff were both trainees, there was never a concierge on duty when we wanted one and the restaurant was extremely limited. The zircon never worked either in the room or public areas. The one occasion we had breakfast, we paid 33 euros each for cold dried up egg, bacon and... More

Was this review helpful? Yes
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear JohnLD1949, Thanks for taking the time to tell us about your stay. I'm very sorry to hear, we didn't make it memorable, as that's not how we want you to feel when you're with us. We're happy you like our location. I've shared your experience with our teams so we can learn from it. We don't have a dedicated... More

Vrhnika, Slovenia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

PROS: 1. Location , easy access from the airport 2. Front desk staff is polite, helpful and patient 3. Acceptable room rate 4. Great, spacious room and room amenities (applies to suite in renovated part !) CONS : 1. Lobby is small and in need for renovation 2.breakfast area is small, congested and totally uncomfortable with poor selection and quality... More

Was this review helpful? Yes 1
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear DusaBolcina, It was a great pleasure to have been your host for your stay in Brussels. Thank you for your nice feedback concerning our front desk staff and room and for recommending us. I have the feeling that there's a misunderstanding regarding "not renovated" rooms. I can confirm that all rooms are renovated. From our 354 rooms, we have... More

UK
Top Contributor
70 reviews 70 reviews
58 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very busy with the US presidential visit, but the staff seemed to be managing well. The room was well appointed with tea and coffee making safe, ironing board, but alas the minibar was not stocked, but on the upside there was free internet throughout the hotel.

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

At my first stay in 2012 I was in a tired and outdated room. But a year later I was as in a newly renovated room. Much needed improvements have taken place. Good breakfast (and conference lunches). Reasonably good location - it is a 15 min walk to the city centre but the metro offers a quicker alternative.

Was this review helpful? Yes
Dartmoor National Park, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed again and wasn't disappointed. We have been here many times and always emailed in advance to ask if we can request our favourite room 639. We always get it, and although it's a rear facing room with no view it's in a quiet zone and that's important to a light sleeper. The room is a good size for a... More

Was this review helpful? Yes
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear SuzSea, It is very nice to see you here too. It was our great pleasure to have you and your husband as our guests and that you celebrated your wedding anniversary with us. We are all happy that you liked it so much again and that you will be back. The construction works are proceeding fast now and they'll... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location. Well renovated rooms, but the walls are a little thin. There was construction on the street behind the hotel which took away from the niceness of the hotel. I paid $105 per night, so at this value, I would recommend it.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I must say that I have never encountered such impeccable customer service as in this hotel. The night shift (not sure but I believe that the guy's from reception name was Bernard) was extremely helpful. Brought me extra lamps that I needed in order to work late and even arranged for me fruits so that I have more strength to... More

Was this review helpful? Yes
rm_hurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Kamila B, This is the feedback that makes us proud! I've shared this with the team, as this is what it's all about in hospitality. Thank you for choosing us and for taking the time to share your experience. We'll continue to work hard to improve the inconveniences you experienced, as well and we hope we can welcome you... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Hotel Brussels - Le Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Hotel Brussels - Le Palace? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Agoda, Travelocity, Hotels.com, Tingo, Cheap Tickets, BookingOdigeoWL, Priceline, Expedia, TripOnline SA, Otel and Venere so you can book your Crowne Plaza Hotel Brussels - Le Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium

334 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (306)
Viewed
Hotel & grounds (72)
Viewed
View from room (15)
Viewed
Room/suite (87)
Viewed
Bathroom (26)
Viewed
Dining (11)
Viewed
Business center/function rooms (4)
Viewed
Other (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Dining (8)
Viewed
View from room (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Saint-Josse-ten-Noode with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Discover a Palace of today! Dating back to 1908, Crowne Plaza Brussels - Le Palace has a long distinguished history and has been at the heart of Brussels’ daily life since the day it opened. Today the hotel is committed to preserving its unique traditions while providing new and modern comforts for its guests. 354 splendidly decorated guestrooms have a unique style, Art Nouveau and Deco inspired. Quality beds, soft big sweet dream pillows, etc. ... more   less 
Number of rooms
354

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Crowne Plaza Hotel Brussels - Le Palace and other travelers.
1 question
Ask a question
Questions? Get answers from Crowne Plaza Hotel Brussels - Le Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer