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Crowne Plaza Hotel Brussels - Le Palace

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Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Crowne Plaza Hotel Brussels - Le Palace
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Crowne Plaza Hotel Brussels - Le Palace
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1,276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ullapool
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here on our outward and return journey to Ypres. Hotel staff very friendly and helpfull. got my usual upgrade for being an IHG Platinum Member and free drinks on arrival. Rooms were nicely furnished and bathrooms large. Very handy location to walk to town centre (old town) and just adjacent to one of the hop on open top bus... More 

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Durham, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visited Brussels on a weekend break and stayed in this hotel. Good hotel and were upgraded to suite on arrival! No problems at all with the hotel, and staff were all helpful and friendly. Didn't have breakfast included in deal so can't comment on food. Location of hotel was good, next to tube stop and about 10 minute walk to... More 

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Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Its a nice place although the rooms, and corridors looks old "the bad way"... I do NOT recommend the breakfast in This hotel, although the staff is extremely nice and helpful but the food and cleanliness is not up to crowne plaza or IHG standards... The plates smells awful and the buffet selection is very poor... It as if they... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Mzeineddine, Thanks for taking the time to review. I am sorry that you cannot resonate with our art deco and art nouveau style in this traditional hotel. Rest assured that we are following strict quality and hygiene guidelines regarding our culinary offering which resonate in other reviews. It would be great to learn which other items you would like... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for three nights, which is more than enough time to see most of Brussels, the staff was very nice, the rooms are big and the location is very good, it's not right at the center of the city but everything is within walking distance. Do make sure to have breakfast at the hotel as it is excellent.... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Caroline J, Thanks for your nice comments. Great that you loved our breakfast buffet and close vicinity to the attractions in Brussels. We do hope to welcome you again. Greetings from Brussels, Benjamin Tenius Director of Operations More 

Ohio
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

So why am I not coming back, it's very simple....despite the nice rooms ( I stayed in an IGH club room on the 7th floor) , really convenient location and wonderful breakfast, the noise of police/fire and ambulance sirens woke me each of the 3 nights I stayed there. To be clear the sound proofing does a great job of... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear carriedaway2014, Many thanks for sharing your experience during your stay. I want to sincerely apologise for the hick ups during your time with us. It was indeed a nuisance that the evacuation procedures had to be rolled out due to behavior of some guests. Indeed the double glassing of the windows won't keep out extensive sirens of the neighboring... More 

Wiltshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I have just returned from our "mini moon" having not been able to go on honeymoon after getting married and now being pregnant with our soon to arrive twins we thought we'd get away for a weekend and chose this hotel for its proximity to the shopping etc we were not disappointed! We stayed in rm 660... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Randall Family, We are happy that you enjoyed your minimoon so much, including the adventurous flavor you were experiencing ;-) We want to wish you sincerely all the best and hope to welcome you again soon, probably with another room adjacent to your own for extended capacity... Cordial regards, Benjamin Tenius Director of Operations More 

Strangnas, Sweden
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location close to shopping and tourist sites, as well as restaurants. Very friendly atmosphere in the hotel and staff helping out with just about anything. I've got the chain's basic customer club's card, lowest grade, and I still get things like free refreshments and snacks in the room and room upgrades every time I visit.

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear HannaBragberg, Thanks for your lovely comments regarding your stays at your Crowne Plaza in Brussels. We love it that you think our services are helpful about anything. We are looking forward to welcoming you again soon. Yours sincerely, Benjamin Tenius Director of Operations More 

Nottingham
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from three days staying here. It's just over the road from the City2 shopping centre and the main shopping street. Check in was quick and stress free with very helpful, polite staff. Room was on fourth floor and facing inward, so no view but was very quiet at night. Overall the room was comfortable and well maintained. Breakfast... More 

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Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here first night of our European tour, It was typical Crowne Plaza. Nice furnishings, great location, remote parking was a bit of a pain but city centre location made this a must. The staff were fluent in English and very helpful. Overall a pleasant experience, would stay again in future

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Eastchurch, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night in the junior suite, Room was lovely and clean. Toiletries provided smelt beautiful.Lots of towels provided. Staff were friendly and helpful. The bar had a fantastic range of Belgian Beer as you'd expect. Gym equipment was all in good condition and sauna was fab. Good location for shopping and making your way into the Grand Place.... More 

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