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Crowne Plaza Hotel Brussels - Le Palace

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Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Crowne Plaza Hotel Brussels - Le Palace
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Crowne Plaza Hotel Brussels - Le Palace
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1,174 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

As always. Requested an was allocated a quiet room.However the noise from outside was very loud all through these night particularly from the emergency services sirens.There was no life in or around this Hotel

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Las Vegas, Nevada
Top Contributor
69 reviews 69 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for two nights and would stay again! The location is very convenient to the Gare du Nord train station and also to the Grand Square, both being about a 5-10 min. walk away. The hotel does have breakfast which was a pretty interesting and eclectic spread and a lounge/bar to have a few drinks before heading upstairs.... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear rocsmom0304, Many thanks for your sweet comments, we love to read that you love our great location in the center of Brussels. we hope to welcome you again soon. Greetings from the heart of Belgium, Benjamin Tenius Director of Operations More 

Bhopal, India
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent location with pick-up and drop facilities from airport, every 20 odd minutes, very friendly, courteous staff, spacious rooms and a grand lobby.....what else you want for a couple of days business trip ?? I was there along with few of my colleagues in last week of March for a conference, and I enjoyed every moment of it. Shall recommend... More 

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TLV
Top Contributor
55 reviews 55 reviews
52 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located within walking distance of Gare du Nord (5 minutes) and the old city (10 minutes). The room was spacious, with a good size bathroom. WIFI was free and very good. The price was very good comparing to the service I received.

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Benjamin T, Director Of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear grooveTlv, Thanks for your good review. We are glad that you love the convenient location, spacious guest rooms and bathrooms as well as the Free WiFi all delivered with the famed Le Palace Service ;-) See you again soon. Benjamin Tenius Director of Operations More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Crowned Plaza Brussels Impressive reception & good staff, warm & welcoming. Rooms are tidy & comfortable. Bathroom is fine all the usual including hairdryer. No trouser press but a good iron & board. The only let down was something small. The loo paper is Kleenex but softer version would be wonderful.Hotel info is on tv not in a booklet or... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear michael l, Thanks for your kind and detailed review of our hotel and services. We are happy to read that you enjoyed the reception and the room facilities. It indeed is a hassle sometimes with the demagnetized key cards and we hope to upgrade to a keycardless solution in the future. For our IHG Rewards members we also offer... More 

Paris, Texas
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a pleasure to return to the Crown ! The rooms are large - the advantage of an art deco hotel, every space is very comfortable! It is tidy and the bed is wonderful!! The breakfast is very good! specially the smoothies and good variety - Only light problem is the staff in contact with people, not everyone (!)... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear 421ALB, Many thanks for your comments on your past stay with us. We love it that you love of the spacious, art deco interior of our hotel! Great that you love our luxurious DUX beds. Being a hotel that believes in the future young hoteliers we do have team members who are working hard to becoming true Crowne Plaza... More 

roma
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed one night in this hotel, they gave me a little room on the third floor with view on a internal court. Overall the hotel looks a bit out dated. Breakfast was not bad, I had croissant and a fresh orange juice. The location is not too bad either, suit attend at walking distance from the metro station.

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear valesim, Thanks for your review. It seems that you are not a friend of Art Deco and Art Nouveau in which the hotel has been styled. The rooms themselves reflect designs from Gustav Klimt. We also feature eleven 'century rooms' which offer a variety of authentic and original furniture from the 1910-1920s. In our suites we feature modern style... More 

Doetinchem, The Netherlands
Top Contributor
92 reviews 92 reviews
35 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I find this hotel ones f the most comfortable and carefree that I have used in my life. Clean, comfortable, safe, spacious rooms and bathroom, good bedding, sufficient and flexible lighting, excellent and stable wifi, good work desk, coffee machine, rich breakfast with healthy food, gym, well prepared and tasty food in restaurant and room service, next to train station... More 

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Acerra, Italy
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is a great business hotel. Hall is very huge and really beautifull with great adorned. I have been upgraded as I'm platinum member with IHG and my room was very good. A lot of space in the room. Comfortable and big double bed, table and chair and all bath amenities. Nespresso coffee machine is really a pearl for me... More 

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Suva, Fiji
Top Contributor
197 reviews 197 reviews
52 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

People in the front makes it more than just Crown Plaza, which otherwise is not upto Crown Plaza standard. I was upgraded to a suite overall standard is far below Crown room norm. Fantastic breakfast. When. I had a problem with the door in the middle of the night, it was fixed within 30 minutes. Was really satisfied with service.

Was this review helpful? Yes 1
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Nouzab F, Thank you for your kind words. Our Art Deco and Art Nouveau Style enables us to traditionally modern and continue to cherish our rich heritage. At the same time we are constantly adding new technologies such as seamless Broadband WIFI, Touchscreens and and Smart TVs in order to offer state of the art tech on site. We... More 

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