We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Brussels - Le Palace

Hotel website
Hotel deals
Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Hotel Brussels - Le Palace
Professional photos View all
Browse nearby
Crowne Plaza Hotel Brussels - Le Palace
Add Photo Write a Review

1,245 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    400
    569
    207
    53
    16
See reviews for
132
398
103
429
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (1245)
  • Mar-May only
    (306)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (343)
  • Dec-Feb only
    (286)
All months
Aydin, Turkey
4 of 5 stars Reviewed 5 days ago NEW

Everything was very good. The staff were so friendly and kind; however, the money that they blocked for deposit made me embarrassed. When we checked out they can control the room. In my opinion, it is unnecessary and I did not like it

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Wonderful hotel staff and amazing room. Definely book the Parc view suite (separate loungeroom) with views over the botanical gardens and ornate styling, was perfect for travelling with small child. Stayed for 3 nights in a fantastic rate and would do so again in a heartbeat. Centrally located and approx 45€ to airport.

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent location, interesting architecture (Art Deco), the friendly staff, the food could be better. Rooms are suitably decorated, bathroom needs refurbishment, especially the tiles on the floor. Overall - it was nice stay there.

Was this review helpful? Yes 1
Troy, Michigan
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is within walking distance to north station and in place rogier. It is a short 10-15 minute walk to Grand Place. The hotel staff was very nice and courteous. My rate included breakfast which was quite large and had a lot of options. My room wasn't ready until 3pm; but I think that was due to the large... More 

Was this review helpful? Yes
Benjamin T, Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Jill B, Thanks for your lovely comments who are greatly appreciated. Lovely that you enjoyed our sumptious breakfast buffet. We try to handover the rooms to our guests before the set time of 15:00 and sometimes, as you say, we do have to wait until that time due to many guests vacating their rooms later. It's great that you... More 

Reigate, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for a conference. While easy to get to this hotel was in the middle of a building site so no pretty views out the windows. The bed and bathroom were average but the room had a distinctive cigarette smoke odour even though I was meant to be on a non-smoking floor. The wifi signal and Internet speed ok... More 

Was this review helpful? Yes
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear ALF-EP-14, I want to thank you for your feedback. It appears that there were numerous points we had missed during your stay. Please do let me know when you plan to visit Brussels again so I can personally assist you with your accommodation queries. benjamin.tenius@cpbxl.be Regards from the Heart of Europe. Benjamin Tenius More 

Ankara
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

avarage breakfast, helpfull and kind staff, little bit expensive, perfect location to see Brussels, very close to the Turkish zone, Schaerbeek, that means delicious and cheap food. the main problem is the room temperature that never enough high because of the air conditioner.

Was this review helpful? Yes
Capelle aan den IJssel, The Netherlands
Level Contributor
203 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose for this hotel because we love Art Deco settings and were not disappointed. The original decoration and renovation are blended nicely.The staff are friendly and helpful. Extending a stay for an hour after check-out with no fee was not a problem. Also getting a late drink just a minute after bar closing was not an issue.The hotel is... More 

Was this review helpful? Yes
Benjamin T, Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Davor R, Thanks for your lovely comments regarding our historic and modern art deco style. We love that you loved the services our team has rendered ;-) We have verified with the public parkings around the hotel (Interparking) and it was confirmed that a few accesses are closed after 23:00, leaving one access to exit and access 24/7. Hope... More 

Milton keynes
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just back from two nights at the hotel comfortable room very clean and nicely decorated although bathroom was a bit old fashioned. Mini bar was empty but fridge still on so made a noise all night which was a bit pointless . Staff helpful in bar and reception

Was this review helpful? Yes
Benjamin T, Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear megamum35, Thanks for your comments on your recent stay. Great that you loved the comfortable and very clean room as well as the helpful service at the reception and bar. Please do let me know if you have further comments as we hope to being able to work on increasing our scores with you ;-) Warm regards, Benjamin Tenius More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Crowne Plaza Le Palace while attending a conference and found the hotel convenient, efficient, and charming. The rooms were nicely appointed for an older property. Wifi worked in both the hotel room and in the meeting rooms. The room had both a refrigerator and a Nespresso coffee maker. The service was above average except for one... More 

Was this review helpful? Yes
uk
Level Contributor
95 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took a short break in Brussels as we had not visited the city as tourist, always the non viewing business trip. The Crowne Plaza looked after us well and we were given an upgrade as a Platinum Royal Ambassador. The Hotel appears to be an older building but is fairly modern in side. We were given some useful advice... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

1,103 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (373)
Viewed
Hotel & grounds (91)
Viewed
Room/suite (123)
Viewed
Dining (15)
Viewed
View from room (19)
Viewed
Business center/function rooms (7)
Viewed
Bathroom (35)
Viewed
Other (83)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (487)
Viewed
Amenities (55)
Viewed
Deluxe Room (68)
Viewed
Junior Suite (71)
Viewed
Restaurants and Bars (75)
Viewed
Standard Room (57)
Viewed
Suite (105)
Viewed
The Hotel (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (243)
Viewed
Room/suite (64)
Viewed
Hotel & grounds (49)
Viewed
Business center/function rooms (21)
Viewed
Dining (47)
Viewed
Bathroom (4)
Viewed
View from room (7)
Viewed
Other (51)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay