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Crowne Plaza Hotel Brussels - Le Palace

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Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Crowne Plaza Hotel Brussels - Le Palace
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Crowne Plaza Hotel Brussels - Le Palace
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1,207 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athlone, Ireland
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel was fine....but was given a twin room, and when I asked for it to be changed the receptionist was most unhelpful, in fact she was not at all friendly, quite rude. If she had been pleasant I probably wouldn't have minded....I thought staff are meant to assist! Hence, didn't get a double...and was made to feel as though... More 

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Managua, Nicaragua
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a lovely stay at the Crowne Plaza and found it centrally located to major attractions and easy to walk everywhere- didn't need a cab once or to even use public transport! Yes, the hotel is a bit old/dated, but am sure was fantastic in its glory days. In saying that, we really enjoyed the stay and old school... More 

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London
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here recently for business. It's modern and clean although lacking a bit in character. The food is ok/good but took ageeeeeeees to come both times I ate there, they got the order wrong and were extremely unapologetic about trying to fix it.

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Singapore, Singapore
Contributor
19 reviews 19 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nothing fancy about this hotel. I went here for a business meeting. The amenities and room are fine. I agree with the other reviews that service from staff was good. I just wish they had a business centre where I can sit and work because the hotel wifi was not compatible with my laptop, which is the reason I had... More 

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

10 minute walk from Gare du Nord train station; E2.10 on the tram and only 1 stop. I recommend the tram over walking because it's a seedy area- especially if you're a solo woman traveling like I was. The area around the hotel has a lot of homeless beggars. Upon entering the hotel I met ANTHONY at the reception desk... More 

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Benjamin T, Director Of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear FltAtt6, Thanks so much for acknowledging our fabulous Anthony from the Front Desk! I would like to know more about the WIFI issues you had in our hotel. Would you be so kind and send me details as to when and which room you stayed? My email address is benjamin.tenius@cpbxl.be Many thanks in advance to help us find the... More 

Fazilka, India
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A very convenient and centrally located hotel, city centre and other important market areas are at walking distance, stayed here for one night and overall stay was comfortable..must say value for money

Was this review helpful? Yes 1
Sutton, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had to delay my journey from London for family matters, so when I arrived at Gare du Midi it was 22:38, so I took a Taxi and the meter price was only €14,10. The staff seemed very friendly, both at check-in and when I reported a slight issue in the room. This hotel was selected for me and I'm... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Burl47, Many thanks for your kind words describing your recent stay with us. Thanks for acknowledging our Reception colleagues and Breakfast team to respond to your needs. Great that you found the quick track to Gare Midi via the Metro in front of the Hotel! We hope to have you back again with us and remain with cordial greetings... More 

Paris, France
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Located a few streets away from the town center Friendly staff who did everything they could to accomodate our stay with our baby girl Good breakfast Only drawback is that there is a limited number of restaurants opened in the evening during week-ends in the immediately adjacent area

Was this review helpful? Yes 2
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Benoit PA P, Thank you so much for acknowledging our attention of service not only for our older guest but also for our youngest ;-) Please do visit us in Summer when you can enjoy a great meal on our new Terrace. Warm regards from Brussels, Benjamin Tenius Director of Operations More 

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for a weekend in March and couldn't fault the hotel. Superb building with excellent service. The bar has a great selection of beers too! Didn't have breakfast, as at €19pp it was rather steep, and anyway, a waffle and coffee is all you need! Rooms were very well appointed with a huge bed and large bathroom. Not the cheapest... More 

Was this review helpful? Yes 2
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear moominmobile, Thanks so much for your kind words about your last stay with us. We love it that you value our location as well as our large rooms and bathrooms. Look out to book your breakfast in advance whilst making your booking on IHG.com. You will find the breakfast is only 10 EUR for up to 2 Persons. We... More 

seattle
Top Contributor
128 reviews 128 reviews
52 hotel reviews
241 helpful votes 241 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a 46€ cab fare from the airport or an 8.50 € train from airport to Gare du Noord (you can buy your ticket on line from the Belgian rail website). From Gare du Noord, walk toward the front of the station, look for the Place du Rogier side exit and walk down the ramp on the left and... More 

Was this review helpful? Yes 1
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