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Crowne Plaza Hotel Brussels - Le Palace

4.0 of 5 Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Crowne Plaza Hotel Brussels - Le Palace
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Crowne Plaza Hotel Brussels - Le Palace
Crowne Plaza Hotel Brussels - Le Palace
Crowne Plaza Hotel Brussels - Le Palace
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1,143 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Gatos, California
Top Contributor
85 reviews 85 reviews
53 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were happy with our stay here. The location is very convenient and not far for walking anywhere in central Brussels. The guest room was clean, and a decent size. The lights for some reason were not working well, and we could never get our bathroom light to shut off. Everything you need is here, including a fridge and coffee... More 

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Zurich, Switzerland
Top Contributor
180 reviews 180 reviews
66 hotel reviews
639 helpful votes 639 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Once the grand old Lady, this hotel has been remodeled completely in recent years and has regained some of its former grandeur. A very nice touch is the special ramp from the Place Rogier entrance, that winds all the way up to the reception. No need to carry your "wheeley" over a single step. The rooms are spacious. Unfortunately the... More 

Was this review helpful? Yes 3
Luton, England
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As always this Crowne Plaza was spot on. Got upgraded to a suite and we were well looked after by the staff. Alexander who worked evening of 27th Feb was exceptional. His recommendation of a restaurant was fantastic. Top marks to him.

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South West London/Surrey
Top Contributor
167 reviews 167 reviews
93 hotel reviews
254 helpful votes 254 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overall I was happy with my stay here, the staff mostly friendly, the location is very convenient and the hotel provides everything you could possibly need for your stay in Brussels. Now the guestroom was fine, it was very clean (the cleaners here work hard), everything worked, I especially liked the Smart TV, but for a hotel brand that markets... More 

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Madrid, Spain
Contributor
13 reviews 13 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was reluctant to stay there because of the closesness to the red quarter, but I have to say I enjoyed my stay. It is a nice and clean hotel, with confortable rooms with free wifi and very nice and helpful staff. Breakfast was nice and they had Spanish newspaper.

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear OriolEN, Thanks for your nice review, we love to read that you loved the breakfast, comfortable room and the free WIFI. We hope to see you again in Brussels soon. Regards from Belgium's Capital. More 

Netherlands
Top Contributor
108 reviews 108 reviews
50 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 1 week ago

I arrived early and checked in. We had a prepaid rate. Excellent rate. I was not asked for any identification upon check in. And was upgraded to a member room on the quiet hall. But please note this hotel is a excellent location. one or two metro/tram stops from almost everything in the city. A major shopping mall across the... More 

Was this review helpful? Yes 1
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Nusiax, Thanks for your review. I am sorry if your stay was not as you had expected it would be. Indeed it comes with its perks being a large down town hotel in Brussels regarding sound levels in and out. We have been advised that the road works will cease around May 2015 which should help optimise the traffic... More 

Chomutov, Czech Republic
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

If you stay only two nights for businness trip, it could be good choice. Rooms are small and clean, breakfast tasty. Hotel is situated in walking distance in centre. Friendly staff with perfect english.

Was this review helpful? Yes 1
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear KamilaVrtiskova, Many thanks for taking the time to post your review. As we are looking to being better every day I would love to receive further details as to how you came to the rating you gave? My email address is: benjamin.tenius@cpbxl.be Děkuji, Benjamin More 

Chicago, Illinois
Top Contributor
120 reviews 120 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel for two nights. After being shown to small room with little space for unpacking our luggage, we requested an upgrade and received a larger room with a lovely view of the botanic garden across the street. Service at this hotel was good, the buffet breakfast was fine, and the location, opposite a pedestrian shopping street... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear DebOChicago_IL, Many thanks for your kind review. I hope that you had a fantastic voyage and return back home. Hope to see you during your next visit to Europe! Warm regards from Brussels, Benjamin More 

Manchester, United Kingdom
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not impressed by this hotel. I am a platinum member with the IHG group and I use 99% of the time their brands. Usually the Crown Plaza are modern and have spacious rooms. Did hotel didn't tick either boxes. My room was on the Rewards club floor but my room was really small and not particularly nice. There was mould... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear LAPO76, Many thanks for your review for the recent stay with us. I am sorry that you thought the room and quality was not up to our standards, would you be so kind and provide further details (such as Room Number) to: benjamin.tenius@cpbxl.be? Many thanks in advance for your help. I am glad to read that you liked the... More 

Karlsruhe, Germany
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Following some less than good visits I wrote a review on here and my recent visit have really made amends. After the review the desk manager rang me which I found a nice personal touch. And all my stays a since have been really positive. The hotel has been busy and coped well. The staff have been friendly & helpful,... More 

Was this review helpful? Yes
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Laurie_hwrd, Thanks for having allowed us to show you that we can improve! At the Front Desk and other parts of the hotel we are always looking to improve a little every day. We are looking forward to welcoming you back at your hotel in Brussels. Warm regards to Karlsruhe More 

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Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium

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