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Crowne Plaza Hotel Brussels - Le Palace

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Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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1 room 1 guest
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Crowne Plaza Hotel Brussels - Le Palace
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1,315 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here 3 times now and it has been excellent every time, especially considering the sub-100 Euro rate. It's right next to Rogier metro and walking distance to the Grand Place. The rooms are large and beautifully decorated and furnished and the public areas are impressive. Breakfast is good, especially the broad selection of fruit. Service is friendly... More 

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Glasgow, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for the weekend, basically just a place to leave our bags and sleep but the staff were all very friendly, nice rooms and housekeeping kept to a high standard! Would definitely stay at one of their hotels again. Good value for money.

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear ginlove, Thanks for your lovely review. Great that you loved our clean rooms and quiet area. We hope to see you again soon. Regards, Benjamin Tenius Director of Operations More 

Melbourne, Australia
Level Contributor
78 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We experienced the most compassionate staff we have uncounted in all our years of travelling at this hotel. My wife and I had some problems prior to arriving at the hotel but these were remedied by the immediate caring attention by the staff - Isobelle, Anthony, Leila and Percy, . This care and attention continued for our three day stay... More 

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Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear morswazza, Many thanks for your lovely review. We are glad that you loved the service given from our Reception Team and the rest of the hotel Team. This is what makes our day ;-) We do hope og having you with us again in the future. Warmest regards from Brussels, Benjamin Tenius Director of Operations More 

Blaine, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Though check in is at 3:00 we didnt get to check in until almost 4:00 despite being there early and waiting. That was a bit annoying seeing as we were very tired from our trip. However the lobby was quite big and comfortable and they did offer us late check out at 2:00 instead of 12:00 to make up for... More 

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Islay, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Le Palace was a fine base to travel around brussels and belgium - close to Gare du Nord where we arrived/departed/visited Brugge, to the Metro on Rogier which we crossed and had the centre of Brussels to explore ..... our room had all we needed, I particularly liked the bathroom for its decor and layout, a calm place to stay

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Manchester, England, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had 2 nights here after a 10 day trip in Belgium and as a member of the IHG points programme was upgraded to an executive room (with a view) at check in. The view was a bit debatable as it was overlooking the main Rogier road, but also the botanical park next to that. The room was excellent, comfortable, and... More 

Was this review helpful? Yes 2
London
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is near to all shopping mall, restaurants and attractions, good place to stay in, nice big clean rooms, the only disadvantage that time , due to construction going on near by, its little bit noisy and obstruct the view

Was this review helpful? Yes 1
Cork
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights on a mini break to Brussels. Hotel is situated very near Gare Du Nord & has a metro Rogier station right outside the hotel, so its very convenient for travellers. Reception staff were nice & friendly, check in was smooth & fast. The room was in a quiet corridor, nice & spacious with a very comfortable... More 

Was this review helpful? Yes 1
Benjamin T, Director of Operations at Crowne Plaza Hotel Brussels - Le Palace, responded to this review

Dear Nollaig G, Thanks for your lovely review. Many thanks for putting the works on Place Rogier into perspective. We have quite a most rooms that are actually not facing the construction area. We hope you will be visiting Brussels and ourselves again soon. Warm regards from Belgium's Capital Benjamin Tenius Director of Operations More 

Montreal
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel in July 2015. The staff was very corteous, rooms very spacious and clean. The hotel is located near the Grand Place which is a must see. We were very happy to have stayed there as we were a few minutes walk from shopping, dinning and subways/trains. In an instant we were where we needed to... More 

Was this review helpful? Yes 1
Vienna, Austria
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I went to the Crowne Plaza in Rue Gineste Bruxelles and was shocked about the standard of this hotel: well, it´s an old one but if you look at the details everything was broken, new stuff eg in the bathroom already missing. Upon arrival beds seem not to be made and I found a hair on the pillow. In the... More 

Was this review helpful? Yes 1
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