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Hilton Brussels City

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Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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1 room 1 guest
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1,624 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Brussels City
See the most recent reviews
Washington
1 review
2 of 5 stars Reviewed 2 weeks ago

I'm a Hilton diamond member so whenever I stay at a Hilton property I get a free upgrade, executive lounge privileges and free breakfast. Normally, it is a good deal...but you need to stay in Hilton's 40 times per year to be eligible...Hilton Brussels City did not live up to the deal. It is an OK location...10 minute walk to... More 

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. We gladly receive and review all our guests feedback, especially coming from most loyal guest like yourself. This provides us the opportunity to always focus on improving our service delivery. I regret that your stay did not meet to your expectations and apologise for the shortcomings you encountered. Concerning your room,... More 

Miami, Florida
Level Contributor
116 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great stay here! The staff is very friendly and the location is walking distance from the grand place, botanical gardens and metro station. The rooms were spacious and the bathroom was huge! Breakfast every day was delicious! Great array of different foods. Would definitely stay here again.

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are happy to read you fully enjoyed your stay with us! Especially concerning our breakfast offering and the friendliness of our staff. With pleasure I will share your feedback with the team. Thank you for having chosen he Hilton Brussels City and we look forward... More 

London, United Kingdom
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in July as a couple, 1 night over a weekend. The room was very bright and spacious, overlooking a park. The reception staff were more than friendly, we were impressed by a very warm welcome and great recommendations for what to see in Brussels. Excellent location, only a short walk from the main shopping street and bars/restuarants. Would go... More 

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor! We are happy to read you fully enjoyed your stay with us and highly appreciate your comments concerning our team! It has been a pleasure for me to share them. Thank you very much for having chosen the Hilton Brussels City and look forward in welcoming you back in the near... More 

Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lots of great points about this little hotel: - very close to Metro Station Rogier (which is only a few stops from Eurostar) - close to main shopping and tourist attractions - friendly reception staff - our first room was very spacious for the three of us, even with an extra bed - filling and varied spread for breakfast, including... More 

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. I am happy to read that you overall enjoyed your stay with us and glad that our team was able to react and provide you with an alternative accommodation. With pleasure I will share you positive and constructive feedback with the rest of the management team. I thank you for having... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton Brussels City for two nights. The hotel is well located, only a short walk to the main shopping streets, Grand Place and Brussels North Station. It was clean and well kept. Reception staff were friendly and Raquel particularly was very helpful. The rooms were comfortable, we slept well and the choice of TV channels was... More 

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. I am delighted to read you enjoyed your stay with us and thank you for your kind feedback concerning Raquel. It was a pleasure to share this with her. Indeed we are centrally located making us the ideal starting point in exploring all that the city... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stay just for a night. Extremely helpful staff, large room, very good breakfast - all for a budget price! All city centre tourist attraction within 20 minutes walk, we were given a map and directions. Parking next door for reasonable price, if you like you may get a free spot just outside the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. I am glad to read you fully enjoyed your stay with us! We are delighted to read that, amongst other areas, you particularly enjoyed our breakfast offering as the team has been constantly focusing on this. Thank you for having chosen the Hilton Brussels City and look forward in welcoming you... More 

Holmfirth, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped here for a long weekend the rooms are reasonable and its close to all the attractions would defo use again.and parking is just a couple of minutes away ideal location for anybody wanting to walk around brussels centre

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor! I am happy to read you fully enjoyed your stay with us and particularly appreciated our proximity to the city attractions. Indeed our location makes us an ideal starting point in exploring all that this great city has to offer. Thank you for having chosen the Hilton Brussels City and we... More 

london
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Excellent location! Easy access to public transport to and from airport as going around the city. Walking distance to shops and tourist spots. The room i had was of good size facing the covent garden building. Bit noisy if you open the window as it is close to rail tracks but its ok once the windows are close. Had to... More 

Was this review helpful? Yes 1
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. I regret to read and apologise concerning the aspects of your stay that did not meet your expectations. While we are quite accustomed in receiving positive feedback concerning our staff, I greatly value your feedback and have reviewed your comment with our Front Office manager to ensure corrective measures are taken.... More 

Edinburgh, United Kingdom
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is just a short walk from Gare Du Nord and we found it very easily on foot. Reception staff were excellent throughout our stay. Upon check-in the receptionist took her time to go over the main points of interest in the city, gave us a map and also a travel adapter for our electrical devices. The room was quiet... More 

Was this review helpful? Yes 1
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. I am glad to read you enjoyed your stay with us and particularly appreciated our staff and your accommodation. With pleasure I will share you positive feedback to the team. Indeed we are centrally located making us the ideal starting point in exploring all that this... More 

Atlanta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Brussels for the weekend and stayed at the Hilton Brussels City. Location was good and the rooms were clean, although a bit small. Mattresses were very thin. The front desk staff provided excellent service tO our changing needs. I would like to commend Emile and Eliata for great service provided.

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor! I am glad to read you enjoyed your stay with us and particularly the service delivery from the front desk team. With pleasure I will share your feedback. I appreciate your comments concerning our beds and will keep them into account. Please be advised that our beddings are Scandinavian style with... More 

Hotel Review Summarization

What travelers say

  • Very good(15)
  • Grand place(10)
  • Train station(3)
  • First nights(3)
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