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All 14 Saint-Josse-ten-Noode hotels

Hilton Brussels City

4.0 of 5 Hotel   |   Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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A recent review
4 of 5 stars reviewed 1 week ago
Ana A S
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1,247 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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English first
Los Angeles, California
Top Contributor
66 reviews 66 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed yesterday NEW

I am currently booked at the hotel thus this review is not written from memory. This is by far the dirtiest hotel I have ever stayed at. My king bed is actually two single 3 inch thick mattresses placed on a king sized box spring. When I got into bed, the gap between the two mattresses revealed what appear to... More

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West Palm Beach, Florida
Contributor
13 reviews 13 reviews
2 of 5 stars Reviewed 3 days ago NEW

If I had paid for this hotel, I would've been REALLY pissed. Luckily we stayed on points so I was just bummed. I had read the reviews and didn't have high hopes, but I figured it was free which was better than paying; now I'm not so sure. My biggest complaint? It was COLD, outside and inside and they would... More

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Travelers are raving about these Saint-Josse-ten-Noode hotels

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

I used my Hilton points to stay here for the night enroute to another destination and wished I had not. Room (despite being a King) was small and dark - bathroom was tiny. The breakfast was simply the worse I have had in a while - poor selection and poor quality. The only plus the reception staff at check in... More

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Santa Rosa, California
1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

I booked this as part of a multi city business trip. I tried to get there early in the day to pick up some supplies that I had shipped in advance, no car entrance to the hotel because of construction, yet no notice of this when I booked. After I parked at a nearby garage and walked through the rain... More

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1 review
4 of 5 stars Reviewed 1 week ago

Good hotel, good service, good staff and great location. Highly recommended!! I really love all details provided by the hotel, such as: high quality room amenities, coffee and tea,.... I still remenber the unforgettable feeling of jasmine sensuality at the hotel lobby!!!!!

Review collected in partnership with Hilton Hotels & Resorts

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read you enjoyed your stay with us! With pleasure we will pass on your comments to the team. Thank you for having chosen the Hilton Brussels City and look forward in welcoming you back in the near future. Kind regards, Vieri Biticchi... More

Nantes, France
1 review
3 of 5 stars Reviewed 1 week ago

Great service and location but we had to pay 14.30 euros per day for a parking place that closes at night and with no guarantee for our car or the things we had inside. If you want to Access to Internet from your room you have to pay extra.

Review collected in partnership with Hilton Hotels & Resorts

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadviosr. We are glad to read you overall enjoyed your stay with us and particularly our service level and location. On different note we regret about your experience concerning the parking and internet. Indeed we rely on a public parking located in front of the hotel which is not directly managed by... More

South Shields, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Before going I was a bit concerned about some of the poor comments but as usual I thought it more likely that people moan rather than go to the trouble of bothering with a good review. I am a gold card holder and could not have been happier with almost everything in this hotel. The staff were professional and very... More

Was this review helpful? Yes 1
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. We are glad to read you enjoyed your stay with us! It was a pleasure to read your kind comments concerning our staff which I will gladly share. Thank you for having chosen the Hilton Brussels City and especially for your loyalty towards our brand. We... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

When I pulled the bed covers to go to sleep on the first night, I saw a spider crawling out! It had been a hot day and housekeeping may have kept the window open for a few hours before my arrival, which may have given the chance for the spider to come in. I called reception and they offered to... More

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We regret to read about your initial experience in your room and thank you for promptly reporting it to the reception. Indeed we were quite surprised concerning your comment concerning the odor coming from the bed, which initiated a full control of our inventory to ensure... More

Athens, Greece
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just come back after spending 7 nights in this hotel. I will start with the few good things that this hotel have, and this is location, 1 min walk to metro and 5 min to the train station Brussels Nord.This is very good if you plan to visit Brugge or Gent. The staff from the reception is ok, don t... More

Was this review helpful? Yes 4
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We regret to read that we were not able to meet your expectation during your stay and appreciate your detailed feedback. We have thoroughly followed up with our housekeeping team to ensure required corrective measures are put in place. Indeed your bed sheets should have been... More

Midlands, UK
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Check in interrupted by a phone call which took precedence over check in procedure rather than being placed in hold, apart from this was friendly and informative. Checked in at 5.30 pm and had to wait until 6.45 pm for pillow cases to be placed on pillows (despite a call to housekeeping which wasn't answered which was rerouted to reception).... More

Was this review helpful? Yes 1
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, I was alarmed by your review as your experience does not reflect our usual standards. We are reviewing all guest rooms to ensure it was an isolated case which should have not occured. I would be greatfull if you could contact me personally at res.brusslescity@hilton.com This would give me opportunity to attempt to redeem ourselves for your experience.... More

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Additional Information about Hilton Brussels City

Address: Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Brussels City 4*
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Also Known As:
Hilton Brussels City Hotel Saint-Josse-Ten-Noode
Brussels Hilton
Hilton Brussels City Belgium

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Highlights•Situated in the heart of Brussels near the Rue Neuve shopping district•A few minutes’ walk from Brussels Gare du Nord station•Close to World Trade Center and popular attractions including Grand Place City Square•Wireless internet access, business center and Scandinavian Wellness and Health Club •Bien Belge Living Lounge restaurant and bar serving Belgian specialties, fine wine and beerSituated in the center of downtown Brussels, within yards of Gare du Nord station and in close proximity to the Rue Neuve shopping district and the World Trade Center, the Hilton Brussels City hotel is the ideal place to stay when you are visiting Belgium’s capital. All the facilities are in place to allow you to remain productive during your stay. With wireless internet access, a business center and a range of meeting rooms you will be able to work with the minimum of hassle.After a busy day in Brussels or a long journey, you can relax and rejuvenate in the Scandinavian Wellness and Health Club and sample the delicious Flemish cuisine on offer in the Bien Belge Living Lounge restaurant and bar. Offering responsive service and stylish contemporary comfort in an enviable location, this Brussels hotel has everything you need to make the most of your stay in one of Europe’s most vibrant cities.Local Attractions •Stroll to Brussels’ famous Grand Place, the center of the Old City’s pavement café culture•Stop in at Marcolini’s Chocolatiers and buy some handmade Belgian chocolates to take home•Experience world class shops located on the Rue Neuve •Visit the Delerium Café•View one of the world’s finest collections of pre-modern art at the Musée d’Art Ancien ... more   less 
Number of rooms
283

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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