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Hilton Brussels City

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Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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1,619 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cheshire
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

Good bits - location for the office in Brussels.... Location, 10 mins walk to the Grand Place or 15 mins by Metro to the European Quarter... Also only 10mins from the airport by train into the North station. Bad bits - rooms are tiny.... King size rooms are normally two twin beds pushed together. Breakfast is very average for the... More 

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Vaxjo, Sweden
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great superior room, big bathroom. Nice and clean hotel with wonderful helping, nice and serviceminded staff. Would definetly return to this hotel again. Close to the city centre, approximately 10 min walk

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Cheltenham, United Kingdom
Level Contributor
352 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Excellent location, efficient reception staff, comfortable bedroom but extremely small shower room. Average quality breakfast. Very good bar at ground floor level in the reception area with very pleasant and helpful staff. Excellent value

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. We are glad to read you enjoyed your stay with us and particularly appreciated our location. Indeed we are centrally located making us the ideal starting point to explore all that this great city has to offer. Thank you for having chosen the Hilton Brussels City and look forward in welcoming... More 

Smyrna, Georgia
Level Contributor
129 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here recently with my family. Definitely cannot beat the value of this hotel (especially if you're a Hilton Honors person). Has a nice little lobby bar (with a small selection of Belgian beers) and decent spread for breakfast. We took the train into Brussels from Amsterdam and note that it's not a short walk from the train station to... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review and choosing our property for your recent trip with your family. We are glad you enjoyed your stay with us and generally appreciated our service offerings. Indeed the works on the square in front of our property are well proceeding and looking very much forward to their final completion towards the end of... More 

Worcester, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

There are two Hilton Hotels in Brussels. One is right outside the central station, and sits within the very heart of Brussels city. The other (the one I'm currently reviewing, Hilton Brussels City) is a fifteen minute walk away, and actually lies half way between the central station and Brussels Nord. The hotel itself is very average for a Hilton.... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. I regret to read there were some mixed feelings concerning your stay and that we did not fully meet your expectations concerning the size of your room. Please note that we offer a range of guest rooms which also vary in size from single to classic,... More 

Rotherham, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a long weekend and the staff couldn't have been more helpful when providing gluten free toast for the amazing buffet breakfast. Well worth paying to include this in your stay. I had a single room which was just what I needed. It's close to shops and has covered parking near by.

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review! I am glad to read you fully enjoyed your stay with us and the team was able to accommodate your dietary needs. With pleasure I will share your feedback with them as I am sure it will be greatly appreciated. Thank you very much for having chosen the Hilton Brussels City and look... More 

Sudbury, United Kingdom
Level Contributor
157 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I have stayed at literally hundreds of Hiltons over the years. We chose Hilton because of the relatively consistent service. The service at this Hilton did not meet our expectations and it is unlikely we will stay there again. I had booked the City Break through British Airways and it seemed as though we were tolerated rather... More 

Was this review helpful? Yes 1
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. I regret to read that your stay did not meet your expectations and apologise for the inconveniences caused. Being a historical building plays a role in having the majority of our guest rooms differ in size. We categorize them between single, classic, deluxe and suites to... More 

Washington
1 review
2 of 5 stars Reviewed 1 week ago

I'm a Hilton diamond member so whenever I stay at a Hilton property I get a free upgrade, executive lounge privileges and free breakfast. Normally, it is a good deal...but you need to stay in Hilton's 40 times per year to be eligible...Hilton Brussels City did not live up to the deal. It is an OK location...10 minute walk to... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. We gladly receive and review all our guests feedback, especially coming from most loyal guest like yourself. This provides us the opportunity to always focus on improving our service delivery. I regret that your stay did not meet to your expectations and apologise for the shortcomings you encountered. Concerning your room,... More 

Travelers are raving about these Saint-Josse-ten-Noode hotels

Miami, Florida
Level Contributor
116 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a great stay here! The staff is very friendly and the location is walking distance from the grand place, botanical gardens and metro station. The rooms were spacious and the bathroom was huge! Breakfast every day was delicious! Great array of different foods. Would definitely stay here again.

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are happy to read you fully enjoyed your stay with us! Especially concerning our breakfast offering and the friendliness of our staff. With pleasure I will share your feedback with the team. Thank you for having chosen he Hilton Brussels City and we look forward... More 

London, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in July as a couple, 1 night over a weekend. The room was very bright and spacious, overlooking a park. The reception staff were more than friendly, we were impressed by a very warm welcome and great recommendations for what to see in Brussels. Excellent location, only a short walk from the main shopping street and bars/restuarants. Would go... More 

Was this review helpful? Yes
VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor! We are happy to read you fully enjoyed your stay with us and highly appreciate your comments concerning our team! It has been a pleasure for me to share them. Thank you very much for having chosen the Hilton Brussels City and look forward in welcoming you back in the near... More 

Hotel Review Summarization

What travelers say

  • Very good(15)
  • Grand place(10)
  • Train station(3)
  • First nights(3)
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