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Hilton Brussels City

4.0 of 5 Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Hilton Brussels City
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Hilton Brussels City
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1,443 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is in a great area, a short walk to the Grand Place. The breakfast buffet was really good! Staff was very helpful with any questions we had. Nice room. Wifi in the room was free but a little slow.

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San Dimas, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Confusion at check-in, with clerks paying more attention to telephones and permitting guests to butt in ahead of those waiting longer. Inadequate lighting for shaving. Beds too low. Older property not designed well for handicapped guests. Value high due to using HHonors points.

Review collected in partnership with Hilton Hotels & Resorts

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The Hague, The Netherlands
2 reviews
3 of 5 stars Reviewed yesterday NEW

I stayed for two nights in the Hilton City hotel in Brussels for a business trip. Quite easy to access with the subway Place Rogier right in front of the hotel, and only a 10 minute commute from Brussel Zuid. Unfortunately the pros finish there. The hotel is very old and needs some renovations. The rooms in particular are badly... More 

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Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 days ago NEW

I am a diamond member and have stayed at this hotel a couple of times but won't be going back. It has gone down hill from a low base. It started with the iron missing from my room when I checked in and got worse and worse. The breakfast request left at the door was not collected overnight, the room... More 

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The room was clean, nicely decorated (business style), but a bit small and extremely dark. There was nothing particularly wrong with the room, but you would expect something a bit better or more exceptional in a 4 star hotel than only a clean room (at least bathrobe and slippers would have been useful). The advantage is a 24 hours sauna... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read that you overall enjoyed your stay and we appreciate your comments concerning the areas where we require focus. We will see what is possible for our 24h hour work out and relaxation areas. I understand your point in mix of temperatures... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this hotel for a weekend away and would definitely stay here again but the rating is because every good point has a counter at the moment. Staff excellent but we weren't given the king size room that we had paid for until I complained. Beware, this is not uncommon for this hotel at weekends. Great base for exploring the... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. We are glad to read you generally enjoyed your stay with us and thank you for your constructive feedback. We apologise for the bedding issue upon your arrival. We will surely review the process and look also into potentially modifying our room types inventory to better adapt to our guests needs.... More 

Amsterdam, Noord-Holland, Netherlands
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is located across the street from a big Shopping Mall near the train station. Very handy to get that shopping out of the way. It is also close to the botanical gardens and near a metro station. *This hotel is also very close to the red light district. The traffic in front of the hotel to and from... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review! We are glad to read you enjoyed your stay with us. Indeed we are centrally located and walking distance to main attractions such as the main shopping area, St Catherine square with it's characterizing Brasseries and the Grand Place. As you have also mentioned also walking distance to the North Train station (Gare... More 

Pittsburgh, Pennsylvania
2 reviews
1 of 5 stars Reviewed 1 week ago

Prior to this incident, I always stayed at Hilton for business trips. Now I am with a different hotel brand. I booked this hotel for a two-night stay in October 2014. For some reasons, my reservation was not displayed on the Hilton "My Reservation" portal. A few days prior to the trip, I logged in and wanted to look up... More 

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Jerusalem, Israel
Top Contributor
58 reviews 58 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very central any easy to reach from the train station, and easy to get to the center of town. The hotel itself is nice and clean but there is nothing special about it. The staff is very nice but not always helpful. We ordered 2 double beds, I asked for this a few times at reception, was... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read your stay was generally pleasant nonetheless regret we were unable to accommodate your request. Please rest assured I will review with team in order to prevent re occurrence. Indeed we have a special offer upon arrival should our guests not have... More 

Belgium
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

we booked two rooms (valentines treat), one for kids, one for me and my wife - noting specifically that connecting rooms are required due to young children being in the room. Get to the hotel, with normal Hilton expectations, only to find that they have no connecting rooms. We were taken to a small room and told they could provide... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. All of our guest feedback is reviewed with true interest as it enables us to constantly focus on areas of improvement to meet all our guests expectations. I sincerely regret to read about the issue you encountered upon your arrival. As I have recently written to... More 

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Additional Information about Hilton Brussels City

Address: Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Brussels City 4*
Number of rooms: 283
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Also Known As:
Hilton Brussels City Hotel Saint-Josse-Ten-Noode
Brussels Hilton
Hilton Brussels City Belgium

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