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Hilton Brussels City

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Place Rogier 20 | Sint-Joost-ten-Node, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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1,520 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hereford, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

On arrival at the hotel we found the usual warm and friendly welcome that I have always received from a Hilton hotel. The room was a twin but we found it rather small. No space between the twin beds. The room appeared clean but the lighting other than in the bathroom was rather poor. The complimentary tray was not replenished... More 

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Watertown, Wisconsin
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

We were able to check in early and were given a fairly large room, with more than adequate space to unpack. Room also had a mini fridge, free wi-fi, coffee in the room, and free coffee in the lobby. The hotel has a bar and restaurant available on site. The hotel is within easy walking distance to the train station,... More 

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Dublin, Ireland
Contributor
19 reviews 19 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a long weekend break. Rooms are not large ,but clean and comfortable with tea /coffee making facility free bottled water every day in our room . Staff were very helpful and friendly at all times. Hotel within easy walking distance of nord train station so easy access to/from airport bruges etc. Lots of shops directly across street... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. We are glad to read you enjoyed your stay with us! Glad you made use of the North Train station, we do our utmost to promote this option to all our guests. Concerning the shops, we have good news. Brussels is shortly launching city centre shops... More 

York, Maine
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed here for 9 days recently. It is in a great location close to restaurants & sites & public transit, including the Brussels North train station. Staff is very friendly and accommodating. Bruno was very helpful in solving a couple of problems that I encountered. (Thank you, Bruno!) Lobby was functional. Nice bar and nice gathering areas. two big... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on tripadvisor. I glad to read your comments concerning our team and specifically mentioning Bruno for his great service. With pleasure I will share your feedback with him. On a different note I sincerely regret other aspects of your stay did not meet your expectations. Concerning our elevators,... More 

London, England, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Well located in the city, within walking distance of shops and amenities. Surrounded by nice restaurants and within shot distance of attractions. Very polite and helpful staff. They arranged a tour of the city for us and made us feel welcome. The rooms are clean with comfortable beds. We had free use of wife and the TV had enough entertainment.

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review! We are very pleased to ready you fully enjoyed your stay with us and particularly appreciated our location. Indeed we are centrally located making us the ideal starting point in exploring all that this great city has to offer. Thank you for having chosen he Hilton Brussels City and look forward in welcoming... More 

Catania, Italy
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I only had one issue with the hotel and it was how tiny the elevators were. That really can't be helped, other wise everything was great. Yes the rooms are a bit small, but the bed full sized and comfortable, the bathroom was adequate with endless hot water in the shower, and the rest of the amenities were nice. The... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for your review! We are glad to read you enjoyed your stay with us and particularly appreciated the helpful ness of the Team. With pleasure I will share your comments with them. Indeed we are also walking distance to Brussels North and it's train station. This comfortably takes you to surrounding cities like Bruges and the... More 

Madrid, Spain
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed in the hotel for a night and I can say I will not come back. The people working there were very nice but the room was beyond tiny...the bed occupied almost the room and in the bathroom you couldn't even turn. This hotel is way below Hilton standard.

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for having taken the time to leave a review on Tripadvisor. We sincerely regret to read that your stay did not meet your expectations. We offer a range of guest rooms ranging from single to classic, deluxe and suites which also vary in size. Should you have the opportunity to provide us another chance please allow... More 

Travelers are raving about these Saint-Josse-ten-Noode hotels

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

stayed here at this hotel for 1st time, last week and must say I'm impressd, reviews are average but hotel actually good. Building bit old/classic, nice atmosphere, great staff and nice restaurant, maybe butterflys not rly, cause I don't like those animals but yeah. enjoyed lunch with wife and kids. hope to come soon back. Rooms not that clean but... More 

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Whitefield, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was my first time in this Hilton. The hotel is old and could do with a refurbishment. Lobby area and bar is small compared to other Hilton I have stayed. Bedroom was average. Breakfast was Okay. on the second morning, I as well as several other customers had to wait for nearly 20 mins to get a table. I... More 

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VieriBiticchi, General Manager at Hilton Brussels City, responded to this review

Dear Guest, Thank you for taking the time to leave a review on Tripadvisor. I regret to read you we were not able to meet your expectations during your stay. Specifically I wish to apologise for the waiting time during your breakfast. I have taken the opportunity to review with the team ensure the current procedures are well applied is... More 

Senior Contributor
25 reviews 25 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights. Beds were comfy, rooms were clean, bar was reasonable and the breakfast was classy. Would use this hotel anytime I visit again, and had plenty of multi storey car parks near by.

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