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Sheraton Brussels Hotel

Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Sheraton Brussels Hotel
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A recent review
4 of 5 stars reviewed yesterday
Nevine H Cairo, Egypt
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

Had the misfortune to stay at this hotel last weekend! Few words are needed to describe what a real dump this place is! From the very rude staff on reception to the light sockets in our room that were do old and damaged you had to be careful you didn't get electrocuted (picture attached) this place is not worth the... More 

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Cairo, Egypt
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

A nice spacious room, we took a family room, it was clean, beds very comfortable, free wifi in the rooms, even though we spent one night but i liked the hotel very much, i would definitely go back again :)

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London
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45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I Stayed here for 2 nights at the end of June. It is a large, busy hotel. The second night was enforced as a result of the striking French ferry workers chasing chaos with the Eurostar. The second time I checked in the service was just superb. As I was stuck in Brussels with no fresh clothes, they went the... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I went to Brussels two weeks before and stayed in this world famous Sheraton hotel, as it was a well known hotel chain, I had high expectations,,,, Hotel entrance was really grand and reception and reception staff was very professional and helpful. But when we went to the lift, then to our room, we felt like we walked back in... More 

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Houston, Texas
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The title says it all. This is the worst Sheraton I have ever stayed at. First off, the street in front of the hotel is under construction; this didn't bother us. The lobby was always full of people; it sometimes gives off a rather unsavory feeling when entering the hotel. The lobby is not really manned by employees; it's to... More 

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Yerevan
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for one week for a combination of work and relaxation. The hotel is exactly as it is described in the reviews, excellent location and with good facilities but very tired. It is clearly ready for a full refurbishment. Unfortunately the ambience of tiredness has impacted on some of the staff. Customer attention and attention to detail were,... More 

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Brussels, Belgium
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The wifi was just for about 30 Minutes for free and the bathroom was not that beautiful like you would expect it, but everything else was fine. I loved the view from the pool in the last floor. Pool was a bit small but we didn't have a lot of time there anyway. It's in the center and directly at... More 

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Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is located near the shopping street and 15 mins walking from Grand Place. The underground station is 20m from hotel. Lots of restaurants under the hotel and near it. Staff is really helpful and friendly, especially the front office manager. Our room was large, clean, bed quite good, quiet in the room..A small swimming pool on the 30th... More 

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maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Zoltan K, We would like to thank you for your nice review following your recent stay with us! We are happy that you appreciate the central location, our large clean rooms and particularly our friendly & helpful staff. We sincerely look forward to welcoming you back to the Sheraton Brussels Hotel very soon for your next visit in Brussels.... More 

Hoofddorp, The Netherlands
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
2 of 5 stars Reviewed 1 week ago

Last weekend we had a very disappointing stay, actually worst experience ever at a Starwood hotel or resort. On check-in i went to the SPG counter, where a person was in a very loud conversation in Spanish with the lady manning the counter. After about 5 minutes waiting it was my turn, and the lady manning the SPG counter pointed... More 

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maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you, RvC54, for staying with us this weekend. Please be assured that we have taken note of your remarks which have been brought to the attention of the relevant department-heads in order to take immediate improvement actions for future guests as possible. We do greatly apologize for the inconvenience and discomfort caused. We hold our staff to high customer... More 

SUNSHINE COAST AUSTRALIA
Level Contributor
145 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights. My husband is SPG plat so we had lounge access. Our room was large and the bed comfortable. Large desk and plenty of seating, good size wardrobe, and plenty of room for our luggage. BUT the bathroom was a disgrace for a Sheraton. Tea/coffee making tray on the bench next to the toilet !... More 

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maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear rojaan1, Thank you for your review following your stay in June. Please be assured that we have taken note of your remarks concerning the bathroom conditions. We do apologize for any inconvenience this may have caused you. Concerning the general conditions, you probably read that we are in the planning phases; we are still continuing the lengthy discussions with... More 

Hotel Review Summarization

What travelers say

  • Grand place(16)
  • Very nice(8)
  • Top floor(5)
  • Good location(4)
  • Metro station(4)
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