We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Brussels Hotel

Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Hotel amenities
Sheraton Brussels Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
A recent review
Add Photo Write a Review

1,435 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    276
    582
    375
    133
    69
See reviews for
232
351
116
489
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (1435)
  • Mar-May only
    (397)
  • Jun-Aug only
    (389)
  • Sep-Nov only
    (334)
  • Dec-Feb only
    (315)
All months
Leeds
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

What beautiful location shame about the building work outside. Also fanstic pool and sauna also able to sunbath on the roof was amazing only down side was room are in desperate need of modernising, had to pay to watch basic TV channels (rip off) bathroom vent doesn't work so get really steamy and hot quickly leaving condensation everywhere. Very exspensive... More 

Was this review helpful? Yes
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I stay at this hotel often because of my company's choice. If left to me, I would stay elsewhere! NO Air conditioning. Every stay I give them a mechanical discrepancy report because of things not right or working in the room - usually plumbing and bathroom issues. Typical Sheraton 'half way renovation' - very sub standard for what they charge.... More 

Was this review helpful? Yes 1
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear jetdriver2015, Thank you very much for staying often at the Sheraton Brussels Hotel and we appreciate that you have made the effort to write a valuable review. No significant renovation works have started yet and we are still continuing the lengthy discussions with our owning-company on the plans for an overall renovation of our guestrooms and public spaces to... More 

Travelers are raving about these Saint-Josse-ten-Noode hotels

London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is very clean, greatly located and has most of the basics. Considering the price though, there are some things I would have liked to be included for example, free wifi in the rooms, breakfast and perhaps some free basic channels on the tv. But considering we only used the hotel for sleeping and showering, this was more than... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you EJarode, for having made the effort to write this review following your recent stay. Please be also informed that 2* thirty minutes/24h Internet connection is free in the room. Complimentary Wi-Fi access is also free in our lobby and public spaces (including the Club Lounge) as part of The Link @ Sheraton program at all Sheratons globally. Indeed,... More 

Mesa, Arizona
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel was a great location to the Nord train station. A short walk, helpful staff who went out of their way to accommodate us. Overlooked plaza wher there was street works going on, but was still very quiet.

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear ScottieUSA, We would like to thank you very much for your nice review following your stay with us! We are pleased to learn that you enjoyed your stay in our hotel and appreciated our helpful staff. We definitively look forward to welcoming you back very soon! Warm regards, Marie-Anne Paolillo Executive Assistant More 

Geneva, Switzerland
Level Contributor
65 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for one night in June. The room was fine except for a small water leak of some sort in the bathroom. After we reported this we were immediately offered another room which we declined. We found the management and staff to be very attentive and professional. The hotel itself is starting to show its age... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear NMcPhillips, We would like to thank you very much for your kind review following your recent stay with us! Please be assured that we have taken note of your different remarks concerning the need of renovations and the small water leak in the bathroom. We do apologize for any inconvenience this may have caused you. The issue has been... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

€750 for 2 nights here for the Seafood Show in April. I'm fully aware hotels bump up their prices for these sort of events, but this place really milked us for all we were worth. Upon checking in, I was told that breakfast wasn't included! They had a special breakfast on a separate floor for guest of the show for... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Milltowner, Thank you very much for having made the effort to write this review following your stay in April this year. Please be assured that we have definitely taken note of your disappointment and we do greatly apologize for the inconvenience and discomfort this has caused you. Seafood Expo is the world's largest seafood trade event, featuring more than... More 

Sunderland, England, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I booked this hotel with my friend and our 2 daughters as we were visiting Belgium to watch the one direction concert As we were checking in the guy behind the desk wrongly advised me that I had booked a single room after half an hour of staging at the reception desk someone final turned up and realised I had... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Terri H, Thank you for staying recently with us and for your valuable review. We have carefully gone through your comment and we do apologize for any inconvenience this may have caused you. For your information, the pre authorization is an obliged procedure for the credit card company in all hotels. In order to guarantee the hotel assurance of... More 

Reading, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a last minute booking, which did not disappoint. We spent two nights in this hotel, clean and provided good facilities. They provided a hair dyer shampoo etc, room was large and had a good view. The location of the hotel was perfect, only a 10 minute walk away from the main areas, and a five minute walk away... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Jemma P, Thank you very much for your nice feedback about your recent stay. The outside works are a Brussels government’s initiative in order to transform the square into a greener environment, and with the public transport company to improve the access to the metro station. In relation to your remarks concerning the pool temperature, it is kept at... More 

London
1 review
2 of 5 stars Reviewed 1 week ago

Currently the Sheraton sits in a slight building site making the front entrance hard to access on foot. Inside the reception is cramped & every time I went past there was a queue, especially at check out time snaking into the lounge area - not welcoming. During my check in there were time 3 reception staff were dealing with 1... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear 428wandak, Thank you for your valuable review following your recent stay. Please be assured that we have taken note of your remarks concerning the general conditions of the room and the crowded front office desk. We do apologize for any inconvenience this may have caused you. Generally, the month of June is a quiet busy period for the hotels... More 

north somerset
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Visited 19-22nd June 21015, hotel somewhat dated. Pool was filthy you couldn't even see the bottom. The gym had poor to none air con and was so hot you couldn't work out. Really disappointed as I choose this hotel because I wanted to use those facilities during my stay... Disappointed

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello richardbuchanan, Thank you for staying recently with us and for your review. Please be assured that we have taken note of your remarks concerning the pool conditions and the poor air condition system in the fitness center. We do apologize for any inconvenience this may have caused you. You have probably read that we are in the initial planning... More 

Questions? Get answers from hotel staff and past guests. Ask a question

948 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (339)
Viewed
Bathroom (33)
Viewed
Hotel & grounds (42)
Viewed
View from room (21)
Viewed
Room/suite (115)
Viewed
Pool/beach area (16)
Viewed
Dining (13)
Viewed
1:49
Videos (1)
Viewed
Other (98)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (582)
Viewed
Amenities (131)
Viewed
Club King Room (47)
Viewed
King Suite (94)
Viewed
Restaurants and Bars (111)
Viewed
Rooftop Swimming Pool (13)
Viewed
Standard King Room (58)
Viewed
Standard Twin Room (46)
Viewed
The Hotel (82)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Room/suite (4)
Viewed
Business center/function rooms (5)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay