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All 14 Saint-Josse-ten-Noode hotels

Sheraton Brussels Hotel

4.0 of 5 Hotel   |   Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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A recent review
4 of 5 stars reviewed yesterday
Owl917 Houston, Texas
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1,094 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
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English first
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I recently stayed for two nights at the Sheraton Brussels at Place Rogier. The location is outstanding - the metro station is literally connected to the hotel. The Brussels-Nord train station is about a block or two to the north, and the city center / old town is a few blocks to the south. Perfect. Our room was huge -... More

Was this review helpful? Yes 1
Munich, Germany
1 review
2 of 5 stars Reviewed yesterday NEW

In a nutshell: avoid if you can! Stayed at Sheraton Brussels for the weekend after other SPG property (Le Meridien) closed down due to bankruptcy. Platinum Award Upgrade to 1-BR-Suite - large room but worn, 60s-style... (bathroom, carpet, light switches falling off the wall). High floor, but limited view due to building layout. Lounge Area rather neglected and surprisingly dirty... More

Was this review helpful? Yes 1
Edinburgh
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We got this hotel on a deal online and were excited to stay at a 4 star hotel with a good name..... On arrival the hotel reception is nice and staff very friendly. However the room was very dated. We had furniture which was broken, limp pillows with cases that didn't fit, air conditioning that was useless as it was... More

Was this review helpful? Yes 1
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Dear Miss K, Thank you for taking the time to leave your opinion on this website. We are glad to read that you noted our "nice and very friendly staff", and sincerely hope you will believe that the comfort and satisfaction of all our guests is very important to us. We are in the process of planning the renovation of... More

North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good bed, fair food but expensive for a basic breakfast. Better prices and better food around the area outside of hotel. Fitness center and pool were located in a weird place. But, once you found it, the roof top deck was great for photos, but again, hard to get to. Good location for business but not for sight seeing. We... More

Was this review helpful? Yes 1
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you for leaving your opinion on this website, we are glad to read that you overall enjoyed the stay in our hotel - including the unique rooftop Horizon Club pool and fitness facility! We are only a short walk to both the historical center, as well as the Brussels North train station for easy day-trips to all places in... More

London, United Kingdom
Top Contributor
85 reviews 85 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel a number of times over nearly 15 years. It is a 1970s property, but they have tried to keep it up to date. But it's core doesn't change. The rooms are a little dark (lighting wise) typical of these hotels, but the rooms are very spacious. The roof top pools and fitness is good,... More

Was this review helpful? Yes 1
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

We appreciate your overall positive words, as well as your loyalty to our "reliable and trusted" hotel :). As you are probably aware, we continue the planning and discussions with our owning company for the renovation of our hotel in the coming future. We sincerely look forward to welcoming you back to your familiar 'home-away-from-home' in Brussels! Very kind regards,... More

Singapore, Singapore
Top Contributor
163 reviews 163 reviews
24 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was conveniently located in the city. Room was clean and functional - a bit dated. The fitness center was hidden in the 30F. Seems like an afterthought. Ceiling was low. Had to pass thru hot water pipes overhead. Equipment were good. Location of the hotel was convenient to the Grand-Place.

Was this review helpful? Yes 1
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you Chinaren for taking the time to leave your opinion on this website. We are glad that you appreciated our central and convenient location. our clean and comfortable guestrooms, and also enjoyed our unique rooftop Horizon Club pool and fitness center. We hope that you will come back to see us again soon. Very kind regards, Palmer Colamarino Hotel... More

Milan, Italy
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

5 days spent in a supposed bighe level hotel but no worth at all in any aspect . The room was very old and the furnitures very used. The food was bad tasty and seems also not to be fresh and also poor. The position eve quite colse to main square( 15 min walking) is all around plenty of nights... More

Was this review helpful? Yes 1
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Greetings Salvatore - We are very sorry to read of your disappointing stay. Be aware that we are continuing discussions with our owning company on planning the upcoming renovation of our hotel in the (hopefully not-too-distant) future. Our food quality and price/value is normally rated positively, so we can only apologize that you did not have the same conclusion. We... More

limerick
Contributor
16 reviews 16 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have just spent 6 nights here & the location is superb,just a few minutes walk from the Centre & the Metro is on your doorstep. I've read some of the comments and while the hotel is quite old,that gives it a majestic type of feel. One small complaint is that there were 3 of us in the room &... More

Was this review helpful? Yes 1
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you to the 'visitors from Limerick' for your kind and positive words! It is great to know that our staff's commitment to service excellence does not go un-noticed. As a well-seasoned traveler, I’m sure you will agree that our PEOPLE, like Nikos, are the greatest and most important of all our assets! We certainly do hope you will change... More

Stockholm, Sweden
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I did not like this. You have the impression that Sheraton would be a nice hotel. Not that the room would smell like smoke and give you the expression of not being clean. I don't like the carpet on the floor, it does not feel clean. The room was big but the furnitures also making the room look small again.... More

Was this review helpful? Yes 2
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Thank you, Emma, for taking the time to leave a review. We are glad that found our guestrooms to be large, and also enjoyed using our unique rooftop swimming pool and fitness center, as well as our "Longest Breakfast" at the Crescendo restaurant which is on until 2pm on weekends and bank holidays! We are continuing to work with our... More

UK
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've been on business in Brussels for the past few weeks and have stayed at this Sheraton as well as 2 other hotels nearby (Hilton and Crowne Plaza). I stayed in a 'Club' room. Everything was ok with the room except that the shower did not stay at a constant temperature, alternating between uncomfortably hot to uncomfortably cold every few... More

Was this review helpful? Yes 2
Palmer_SBH, General Manager at Sheraton Brussels Hotel, responded to this review

Dear UKSanT, Thank you for taking the time to leave another review on this website. We do apologize for the service mishaps and hope you will come back to try us again at another period when things are somewhat calmer in the hotel. We have also noted your issue with the water temperature which is usually due to a partial... More

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Additional Information about Sheraton Brussels Hotel

Address: Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Brussels Hotel 4*
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Also Known As:
Sheraton Brussels Hotel Belgium
Brussels Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
511

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