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All 14 Saint-Josse-ten-Noode hotels

Sheraton Brussels Hotel

4.0 of 5 Hotel   |   Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Sheraton Brussels Hotel
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A recent review
3 of 5 stars reviewed 5 days ago
Pascal M
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1,302 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel clean & food was good. Wine selection was ok. Front desk was a bit slow. Bathroom was small. The room's heater didn't heat the room well. I solved the problem by lifting the heater cover and shutting the drapes. Room heated up within two hours.

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you very much, Pascal M, for your recent stay at the Sheraton Brussels Hotel. We are very happy that you appreciate the room cleaning, the food and the wine selection. Hopefully you resolved the heating issue; we would like to remember you that our guest service center is upon your disposition for any request you should need during your... More 

Scotland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

Dated everywhere, room, reception, bar, leisure club was awful. Reception is tucked away and not friendly. Rooms are dirty, bath didn't run hot water fast, towels were not changed regularly. You cannot use swimming pool as very cold and also water was extremely dirty. I stay in business hotels at least three times a month and would advise against this... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you very much for staying with us the current month and for having made the effort to write this review. Please be assured that we have definitely taken note of your disappointment and we do greatly apologize for the inconvenience and discomfort this has caused you. Please be aware that we are in the initial planning phases for a... More 

Travelers are raving about these Saint-Josse-ten-Noode hotels

luxembourg
Top Contributor
82 reviews 82 reviews
28 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The location remains excellent if you need to be in central Brussels. Breakfast is fine as well and conference facilities are decent. The rooms however are in urgent need of an upgrade. The interior and certainly the bathrooms seems to date from the seventies with not much refurbishment done ever since. To sum up. Nothing really wrong, but nothing to... More 

Was this review helpful? Yes 1
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Thank you very much, Beograd52, for staying recently with us and for having made the effort to write this review. We are glad that you appreciate the hotel location. Concerning the general room conditions, we do apologize for any inconvenience this may have caused you. We are in the initial planning phases for a significant rooms & bathrooms renovations in... More 

Bergen, Norway
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As my title indicates, this stay was something special. Why? Let me share with you some of my pleasant experiences from Sheraton Brussels. Due to flights squedules I arrived very early (before noon). After many hours travelling I was tired however I was prepared to deliver my luggage and wait for 3-4 hours. When asking the serviceminded and welcoming receptionist... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Mizzentopman, Thank you very much for staying this month with us and for your nice review. We are glad to read your pleasant experiences at the Sheraton Brussels Hotel, especially the interactions you have had with our associates. All the team sincerely looks forward to welcoming you back to the Sheraton Brussels Hotel when you are travelling next time... More 

Dorset, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was really nice, very big with a sofa, desk, wardrobe, king-sized bed, TV and a safe. There is also a pool and sauna on the 30th floor which is a nice way to spend the end of your evening. Being next to the busy roads of Brussels you can hear the cars - sirens and horns etc. But it... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear sinead s, Thank you very much for your recent stay at the Sheraton Brussels Hotel. Your detailed feedback has received our full attention and we are very grateful for the honesty and openness of your comments. We are glad to hear that you have appreciated our large rooms and our Sheraton fitness with the pool on the 30th floor.... More 

Tirupur, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Sheraton Brussels hotel is my home away from home. I am very frequent traveller and I will rate Sheraton Brussels hotel as the best. The rooms are good, food is nice and most importantly a great team of dedicated staff who provide an outstanding service. This is the best hotel I have enjoyed staying so far. Regards , Thirukkumaran -India

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Thiru5050, Thank you very much for your recent stay at the Sheraton Brussels Hotel and for your great and kind review. We are very happy that you qualify our hotel as the best one you have enjoyed staying so far! The entire team looks forward to welcoming you back in the near future Very kind regards, Marie-Anne Paolillo Executive... More 

Mumbai (Bombay), India
Top Contributor
51 reviews 51 reviews
31 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My fourth or fifth stay at the hotel over more than 20 years and it remains consistent if not brilliant. The decor is a bit dated, but the rooms are large, and the location is excellent. The breakfast buffet is quite lavish and a great way it start the day.

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello Keasdad, Thank you very much for your recent stay at the Sheraton Brussels Hotel. We are very happy that you appreciate our large rooms, the excellent location and our buffet breakfast to start nicely the day. So we hope to welcome you for a fifth or sixth stay! Very kind regards, Marie-Anne Paolillo Executive Assistant More 

Bucks, uk
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel is probably its best attribute. I like the gym also, you can have a good workout there. In terms of the room, well it's a little bit basic nothing special whatsoever. The furniture is rather drab but the bed was quite comfortable. I like the fact there is security cameras everywhere so you do feel... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Hello ddd1970, Thank you very much for staying this month with us. We appreciate that you have made the effort to write a valuable review, we are especially glad to read your comments about our location, the Sheraton fitness, the comfort of our Sweet Sleeper Bed and particularly our nice staff. Concerning the general room condition, we do apologize for... More 

Baltimore, MD
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I did not have the best experience at this hotel. Let me say if you plan to sleep do not stay here. You can hear everything going on outside. I stayed on the 22nd floor thinking it was high enough from the street noise, but I was wrong. Seems as though the police and ambulance are on alert every 15... More 

Was this review helpful? Yes
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Sammy 79 , Thank you very much for staying with us last December, and for having made the effort to write this review. Please be assured that we have definitely taken note of your disappointment, especially about the poor quality sleep you have experienced during your stay. Your comments have been brought to the attention of those concerned in... More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 25, 2015

I stayed for one night with my partner and Children in December in a Club room including breakfast to visit the Christmas market. When 'checking in the receptionists insisted on swiping my credit card for the value of 50euros to cover any chargeable hotel facilities during the stay, to be refunded if we did not spend anything. We checked out... More 

Was this review helpful? Yes 2
maripao, Executive Assistant at Sheraton Brussels Hotel, responded to this review

Dear Jon S Thank you for your stay last December with us and for your recent review. We have carefully gone through your comment and we do apologize for any inconvenience this may have caused you. In reference to your comments about the check in guarantee procedure, the pre authorization is an obliged procedure for the credit card company in... More 

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Additional Information about Sheraton Brussels Hotel

Address: Place Rogier 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Brussels Hotel 4*
Number of rooms: 511
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Also Known As:
Sheraton Brussels Hotel Belgium
Brussels Sheraton

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