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3.0 of 5 Hotel   |   2 Rue des Croisades, Saint-Josse-ten-Noode, Brussels 1210, Belgium
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Hotel Siru
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A recent review
3 of 5 stars Reviewed March 10, 2014
331_Katerina331 Αθήνα, Ελλάδα
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130 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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mountain green, utah
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

My daughter found this place on hotels.com for €55 a night in city centre Brussels. I was skeptical when she told me she booked it and I read the reviews on Trip Advisors and it didn't review well so we were prepared for poor conditions and the hotel didn't disappoint. From the lobby to the rooms. I looked at the... More

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LeChatelainH, Directeur général at Hotel Siru, responded to this review

Dear Ionnie m, First of all, we would like to thank you for sharing with us your experience at Hotel Siru. We are very sorry that you were disappointed by your stay and we sincerely regret that things happened like this. We can assure you that your feedback will seriously be taken into consideration so that further action can be... More

Αθήνα, Ελλάδα
Contributor
11 reviews 11 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 10, 2014

It is located at a not very good reigion, there sex shops at the same street, althought there is a number of bigger hotels near by. You have to change lines at the metro if you want to go to the centre of the city and the EU buildings. The rooms are quite clean, small ,basic and all the hotel... More

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Victor C, Directeur général at Hotel Siru, responded to this review

Dear 331Katerina331, Thank you for taking the time to share your experience about the Hotel Siru. We are glad that you enjoyed the cleanliness of you room and our full American buffet with fresh juices, hot and cold dishes, a large variety of bread and pastries. Indeed, you have Free Wifi throughout hotel so you can work or just relaxing... More

blackpool
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 7, 2014

Travelled here within a group. The hotel is lovely downstairs. The rooms are qwerky and basic. The hotel is in a perfect location for shops, bars and tourism. If you want a reasonable priced hotel in a good location with basic but everything you need. This is the place. The staff were extremely helpful and friendly.

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LeChatelainH, General Manager at Hotel Siru, responded to this review

Dear loulouBlackPool, We would like to thank you for the time and your comments regarding your stay at Hotel Siru We are delighted to hear that you had a pleasant stay with us. Your encouraging comments give us more motivation to maintain our efforts and improve our service in order to offer you the best stay possible. We are looking... More

Manchester, United Kingdom
1 review
1 of 5 stars Reviewed February 25, 2014

I thought this hotel sounded cute and it was cheap but it turned out to be a nightmare. The rooms are dirty. I got a verruca from using a shower that hadn't been cleaned properly. The staff are rude and surly and if you have a problem they act like are the one that has done something wrong. It is... More

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LeChatelainH, General Manager at Hotel Siru, responded to this review

Dear Joan W, We would like to thank you for the time and your comments regarding your stay at Hotel Siru We sincerely apologize for this inconvenience and it is with a great attention that we have taken into consideration your comments. Be certain that all information have been forwarded to the concerned department. We hope to welcome you back... More

Hanover, Niedersachsen, Germany
Top Contributor
54 reviews 54 reviews
29 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 4, 2014

This hotel is very close to the station Bruxelles North, closely located to some other hotels and 15 minutes away from the city center (Grand Place). The room I had was rather small but still ok. I missed a stand for the suitcase (ok, difficult in small rooms), some more power outlets and a hair dryer. The interior was modern,... More

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Victor C, General Manager at Hotel Siru, responded to this review

Dear he-H767, Thank you for taking time to share your experience on Tripadvisor. We are delighted to hear that you enjoyed your stay, especially our location two steps away from the Grand Place, the room and its cleanliness and our services. Thank you for recommending Hotel Siru to others and for trusting us to host your stay. We hope to... More

Kuala Lumpur, Malaysia
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 30, 2013

I booked a room for 2 nights here without breakfast. I recommend you to get the breakfast package.The lift is very small, only can accommodate 3 person with luggage if you are lucky. It is 5min walk to convenience store and you can walk to Grand palace which will take around 20min. There is a mall nearby this hotel. Room... More

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Victor C, General Manager at Hotel Siru, responded to this review

Dear bai_lao_su, Thank you for taking time to share your experience on Tripadvisor. We apologize for the inconvenient and it is with a great attention that we have taken into account your comments and feedback. During your next stay, do not hesitate to book a higher room category (Privilege room), which offers more space and comfort to guarantee a pleasant... More

London, United Kingdom
Contributor
18 reviews 18 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 29, 2013

I stayed on the sixth floor. The hotel is in a good location and the breakfast was in a specious dining room with an excelent choice including scrambled eggs and bacon However the single room was very small and the lift took only three passangers. As I was part of a Newmarket package of 50 peoplemost of us walked up.... More

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Victor C, Manager at Hotel Siru, responded to this review

Dear Owen96, Thank you for taking time to share your experience in Hotel Siru on Tripadvisor. It is with a great attention that we have taken into account your comments. During your next stay we recommend you requesting a higher room category (Privilege or Comfort room), which offer more space and comfort to guarantee a pleasant stay. There are two... More

London
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 17, 2013

By gum, people whinge about hotels and harbour incredible expectations for a budget deal. It was clean, comfortable, nicely designed, very nice bathroom, a good stab at breakfast (see below), convenient for what Brussels has to offer and remarkably inexpensive. Excellent wifi. Some sirens were audible from the nearby police station, but quite tolerable. A few improvements could be made:... More

Was this review helpful? Yes 1
Victor C, General Manager at Hotel Siru, responded to this review

Dear Nick B, Thank you for taking time to share your experience in Hotel Siru on Tripadvisor. It is with a great attention that we have taken into account your comments and feedback. We are pleased that you enjoyed the central location of the hotel, near the Grand Place, the design of the room and the breakfast buffet. We are... More

Berlin, Germany
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2013 via mobile

We booked the hotel "les colonies" right beside the siru hotel. At the checkin we were told that they changed our booking to siru. Without any explanation. My room was not much bigger than the bed and i was very happy that i was too busy to spend much time inside. We booked breakfast and where told at the checkin... More

Was this review helpful? Yes 1
Victor C, General Manager at Hotel Siru, responded to this review

Dear 12new, Thank you for taking time to share your comments on Tripadvisor. It is with great interest that we have taken into account your comments and feedback. We sincerely apologize for the inconvenience caused, however for your next stay, please contact us directly on res@hotelsiru.com or res@hotel-des-colonies.com and we will take excellent care of you. We hope to live... More

Tel Aviv
Top Contributor
130 reviews 130 reviews
36 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed November 14, 2013

Positive thing first, location wise this hotel was very well situated right next to the Gare-du-nord train station and so very easy to reach. Everything else was quite disappointing. The room I got was very old and it is really time to renovate and refurbish (and replace the ugly pink colors). The rooms are very noisy and the windows not... More

Was this review helpful? Yes 1
Victor C, General Manager at Hotel Siru, responded to this review

Dear uri_fi, Thank you for taking the time to share your experience with us in Tripadvisor. We are delighted to hear that our location met your expectations. We recommend you requesting a room facing the courtyard for you to enjoy a quieter atmosphere. We hope that during your next visit you will take the opportunity to try our new American... More

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Additional Information about Hotel Siru

Also Known As:
Comfort Hotel Brussels
Comfort Inn Brussels
Hotel Siru Brussels, Belgium
Address: 2 Rue des Croisades, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #9 of 14 hotels in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Siru 3*
Official Description (provided by the hotel):
BUDGET – TRENDY – BUSINESSThe Hotel Siru Brussels is a unique property, convenient for your business visits, family and lovers city breaks, and for all your leisure trips. The history of this hotel goes back to the 18th century, when coaches and barouches stopped at the Saint-Jean Hotel which served as a love getaway for Arthur Rimbaud and Paul Verlaine. The building is today one of the oldest buildings in the city of Brussels, and more particularly one of the oldest hotels still in activity. ... more   less 
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