Awful hotel, definitely NOT a 4 star. The only redeeming quality about this hotel is the restaurant. When I arrived at 12am due to a delayed TAP air portugal flight, I was told that the only thing to eat in the hotel and vicinity was a ham and cheese sandwich. When I arrived to my room, I had no wireless internet signal, and wireless internet was advertised on the website in every room. I phoned reception and asked them to fix it and they said that wireless was only available in the lobby, and other wings of the hotel, but they could not change my room because they were completely booked. Why would you advertise on the website that it is a room amenity when it is only available in a few rooms? As I slept in this hotel I was pleasantly awakened in the morning by something small crawling on my arm. I turned on the light and pulled back the sheets and there were about 30 black ants crawling around my bed. I was absolutely horrified. I phoned reception and asked them to get a... more
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