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All 89 Porto hotels

Hotel Residencial Universal

2.0 of 5 Hotel   |   Av. Aliados 38 | 1st floor, Porto 4000-064, Portugal
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Ranked #56 of 89 hotels in Porto
A recent review
4 of 5 stars Reviewed June 16, 2014
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114 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 16, 2014 via mobile

We enjoyed 3 nights here. Rooms were clean, neat and safe. Staff were helpful and provided us with what we required. Well priced and would. Recommend it to others travelling to Porto. Found this place on trip advisor

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Quebec City, Canada
17 reviews 17 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 4, 2014

The hotel is centrally located, at walking distance from services and a lot of tourist attraction. Staff is friendly and very helpfull, my husband and I speak french and they all made the effort to speak french to us We had the economic double room wich was very small but clean We were at the 5th floor and had difficulty... More

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Barcelona, Spain
4 reviews 4 reviews
1 of 5 stars Reviewed April 24, 2014

-towels were old and cracked -visitors were not allowed to go to the room at 9am (2h before check out) not even to pick up a coat or the suitcase. they had to wait on the street. That remind us to Portugal in the 50´s. -Doors didn´t close well -noise rooms -We are not comming back

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16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 20, 2014

central location, otherwise pretty terrible: unfriendly staff horrible plastic cover on mattresses so its like sleeping in a sweaty plastic bag wifi works for a few minutes then dies on end no plug sockets in the bedroom! (or only TV socket, which is 3m off the ground).

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Heidelberg, Baden-Württemberg, Germany
Top Contributor
76 reviews 76 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 24, 2014

We loved the location of this hotel--right on liberty square, just down the street from the Intercontinental Hotel. It was easy to find once we got off the metro and had a lot of restaurants nearby to enjoy. We found the staff to be extremely helpful and willing to spend time talking about things to see and places to eat.... More

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St. Louis, MO
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 2, 2013

For the price, you really couldn't ask for a better hotel. It is in an excellent location. We walked down to the water (10-15min) and back to the hotel without any problems, and we saw nearly everything we wanted to see along the way. Parking was two blocks away and cost us 12 euros. The lady at reception was very... More

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Ladysmith, Canada
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 17, 2013

This hotel is right in the heart of the city, within walking distance to the riverfront. Hop-on, hop-off buses right outside. Good restaurants close by. Liliana, the receptionist, provided a vast amount of info about Porto and also helped plan our trip throughout the rest of Portugal. Her recommendation of Nazare was spot on! The rooms may not be luxurious... More

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Hong Kong, China
Top Contributor
105 reviews 105 reviews
101 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed September 26, 2013

Yes, Yes. This hotel does the trick. We spent a couple of nights here and the location is perfect. Right in the heart of this fascinating city. The value was there as the room was clean and compared to nearby places,a good deal. What I really liked about this hotel though, was the staff. Liliana is an absolute jewel and... More

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Maynooth, Kildare, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

We got off the metro at Aliados to be greeted with one grande street and right in the middle of the grandeur was Hotel Universal. With more expensive hotels like the Intercontinental a stones throw away, I can't believe the great value this hotel offers. It may not be as glitzy as some but we had a lovely stay in... More

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Deal, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

Apart from the steps up to reception we found the hotel to be very clean and comfortable, with very friendly and helpful staff. Rooms were serviced every day, the continental style breakfast was more than adequate. The room was well presented but soundproofing could be a little better. But we will be using this hotel next year when we come... More

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Additional Information about Hotel Residencial Universal

Address: Av. Aliados 38 | 1st floor, Porto 4000-064, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Residencial Universal 2*
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Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
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Official Description (provided by the hotel)
Located in an elegant and old avenue "Avenida dos Aliados," in the heart of the historical center of Porto, the Hotel Universal is surrounded by some of the most emblematic buildings of this city and in a central point to reach on foot touristic sights one can’t miss such as: The City Hall, Trindade Church, S. Bento Railway Station, Clérigos Tower, The Cathedral Douro Riverhood. If you want to go further, you have a railway station or an underground station both in less than 3 minutes on foot. One can’t miss neither a boat trip through the magnificent Douro River, nor the night view of the old part of the town near the river, where you can taste a good meal and a delightful Porto wine. Our hotel offers you a personalized service in a joyful, comfortable and inviting atmosphere. We guarantee the best prices and we’ll help our guests to get the most out of their trip calling our receptionists’ advice. ... more   less 
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