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All 89 Porto hotels

Hotel Residencial Universal

2.0 of 5 Hotel   |   Av. Aliados 38 | 1st floor, Porto 4000-064, Portugal
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Hotel Residencial Universal
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Ranked #54 of 89 hotels in Porto
A recent review
3 of 5 stars reviewed 4 weeks ago
Sharon M Heidelberg, Baden-Württemberg, Germany
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112 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

central location, otherwise pretty terrible: unfriendly staff horrible plastic cover on mattresses so its like sleeping in a sweaty plastic bag wifi works for a few minutes then dies on end no plug sockets in the bedroom! (or only TV socket, which is 3m off the ground).

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Heidelberg, Baden-Württemberg, Germany
Top Contributor
72 reviews 72 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We loved the location of this hotel--right on liberty square, just down the street from the Intercontinental Hotel. It was easy to find once we got off the metro and had a lot of restaurants nearby to enjoy. We found the staff to be extremely helpful and willing to spend time talking about things to see and places to eat.... More

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St. Louis, MO
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 2, 2013

For the price, you really couldn't ask for a better hotel. It is in an excellent location. We walked down to the water (10-15min) and back to the hotel without any problems, and we saw nearly everything we wanted to see along the way. Parking was two blocks away and cost us 12 euros. The lady at reception was very... More

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Ladysmith, Canada
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 17, 2013

This hotel is right in the heart of the city, within walking distance to the riverfront. Hop-on, hop-off buses right outside. Good restaurants close by. Liliana, the receptionist, provided a vast amount of info about Porto and also helped plan our trip throughout the rest of Portugal. Her recommendation of Nazare was spot on! The rooms may not be luxurious... More

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Hong Kong, China
Top Contributor
85 reviews 85 reviews
82 hotel reviews
177 helpful votes 177 helpful votes
5 of 5 stars Reviewed September 26, 2013

Yes, Yes. This hotel does the trick. We spent a couple of nights here and the location is perfect. Right in the heart of this fascinating city. The value was there as the room was clean and compared to nearby places,a good deal. What I really liked about this hotel though, was the staff. Liliana is an absolute jewel and... More

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Maynooth, Kildare, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

We got off the metro at Aliados to be greeted with one grande street and right in the middle of the grandeur was Hotel Universal. With more expensive hotels like the Intercontinental a stones throw away, I can't believe the great value this hotel offers. It may not be as glitzy as some but we had a lovely stay in... More

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Deal, United Kingdom
2 reviews
4 of 5 stars Reviewed September 2, 2013

Apart from the steps up to reception we found the hotel to be very clean and comfortable, with very friendly and helpful staff. Rooms were serviced every day, the continental style breakfast was more than adequate. The room was well presented but soundproofing could be a little better. But we will be using this hotel next year when we come... More

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Bologna, Italy
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2013

In the center of Porto (near the Camara Municipal, the City Hall), this hotel offers you all the features of a hotel (daily cleaning, private bathroom, reception 24/7) for a good value. The room is nice, the staff is helpful and English speaking, I was really satisfied by this hotel in Porto. I truly recommend it.

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Dover, United Kingdom
2 reviews
4 of 5 stars Reviewed August 22, 2013

We stayed in a 'panoramic view' double room on 5th floor. Fantastic views! Essential air-con. Good size clean comfortable room and very nice bathroom. Helpful friendly staff. Really can't fault this no-nonsense hotel for value. Parking was a problem though and spoilt our stay - I am disabled - nevertheless I heartily recommend the 'Universal'.

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Madrid, Spain
Senior Reviewer
9 reviews 9 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 18, 2013

Right in the centre of Porto within walking distance of major sightseeing points. Perfect for exploring the city. Staff is very helpful and friendly, always explaining you details about the city. Rooms and simple and not brand new but it is good value for money.

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Additional Information about Hotel Residencial Universal

Address: Av. Aliados 38 | 1st floor, Porto 4000-064, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #54 of 89 hotels in Porto
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Residencial Universal 2*
Official Description (provided by the hotel):
Located in an elegant and old avenue "Avenida dos Aliados," in the heart of the historical center of Porto, the Hotel Universal is surrounded by some of the most emblematic buildings of this city and in a central point to reach on foot touristic sights one can’t miss such as: The City Hall, Trindade Church, S. Bento Railway Station, Clérigos Tower, The Cathedral Douro Riverhood. If you want to go further, you have a railway station or an underground station both in less than 3 minutes on foot. One can’t miss neither a boat trip through the magnificent Douro River, nor the night view of the old part of the town near the river, where you can taste a good meal and a delightful Porto wine. Our hotel offers you a personalized service in a joyful, comfortable and inviting atmosphere. We guarantee the best prices and we’ll help our guests to get the most out of their trip calling our receptionists’ advice. ... more   less 
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