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AC Hotel Porto by Marriott

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Rua Jaime Brasil, 40, Porto 4350-149, Portugal
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AC Hotel Porto by Marriott
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412 Reviews from our TripAdvisor Community

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Munich
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A good hotel, clean, comfy beds and friendly staff. If you're in town for business handy for motorway links but if you want to see the sights a bit far out. Even if the metro links are decent. Breakfast ok but nothing special. Bathrooms are stylish but very badly designed/constructed. Almost impossible to have a shower without flooding the floor!!... More 

Helpful?
Thank CorinnaS_13
AC Porto H, Recepcao at AC Hotel Porto by Marriott, responded to this review

Dear Client, Thank you so much for choosing AC Hotel Porto by Marriott on your recent visit to Porto. Thank you also for taking the time to share your thoughts regarding the issue of the bathroom that was mentioned. We are truly sorry for this shortcoming. We appreciate you bringing it to our attention. These points will be shared and... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel while in Porto. The price was great and the room was great. Pros: junior suite room was huge and beautiful with great views, room was very clean, staff were very friendly, comfortable bed, shopping mall right next door. Cons: ten min drive from city center, breakfast was limited more like a continental breakfast, eggs were liquid... More 

Helpful?
Thank Dimuprofit
1 review
4 of 5 stars Reviewed January 7, 2016 via mobile

I was here from 28.12-1.1 and it was very nice holiday. Room was clean and staff was very friendly and profesional. Kitchen in hotel is super, we loved their salads and soup! Just one problem for me was, and it so that hotel isn ´t in good location. If you want go to centre you need go by taxi or... More 

Helpful?
Thank Suezi H
Caracas, Venezuela
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

My family and I stayed here for only one night, we are a family of 5 so we had to order 2 rooms, one with an extra bed. As soon as we got to the hotel we were received in the front desk and the check-in was pretty fast. When we got up to the rooms everything was clean and... More 

Helpful?
Thank Enzi2006
Upstate NY
Level Contributor
163 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed December 30, 2015

This hotel is situated a little aways from downtown near Porto FC stadium but pretty easy to get to on Metro which is about 5 minutes away or take a taxi which will cost about 5 to 8 euros into town. Also the train station is once stop away on Metro. It's also connected to a big shopping mall and... More 

Helpful?
Thank T.B.Patriot
Dundee, United Kingdom
Level Contributor
141 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 243 helpful votes
2 of 5 stars Reviewed December 12, 2015

Spent two sleepless nights here, the heating goes on when the corporation decides but in early December it was still 20C outside. Opening the window was no option due to road noise. And since the purpose of a hotel is to sleep for the night, this was an epic fail.

Helpful?
1 Thank Superharrio
AC Porto H, Recepção at AC Hotel Porto by Marriott, responded to this review

Dear Client, First of all, and on behalf of our team, I would like to thank you for choosing AC Hotel Porto by Marriott on your recent visit to Porto. Thank you again for your review and for enumerating the opportunities to improve. I am sorry for the shortcomings you have experienced during your stay with us. As we continually... More 

London, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 27, 2015

I stayed here during business dealings with Porto FC. The hotel is within close proximity of the airport, around 15 mins, which makes it very convenient for a night or two on business. It's also adjoined to a large and impressive shopping mall with multiple basic dining options and every retail outlet you could wish for. Inside it's all dark... More 

Helpful?
Thank Nick W
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 14, 2015

I stayed there 1 night with my partner and will never again......we were dressed casual like jeans and t-shirt and the guy behind the desk looked at us like "you cant afford to stay here" took the cash and didn't even bother to ask us if we needed anything else for a 4 star hotel is too expensive and poor... More 

Helpful?
Thank bruno o
AC Porto H, Costumer Service at AC Hotel Porto by Marriott, responded to this review

Dear Mr. Bruno, First of all, and on behalf of our team, I would like to thank you for choosing AC Hotel Porto by Marriott on your visit to Porto, as well as for taking the time to give us the feedback, as we continually strive for excellence in customer service. To us, all costumers are equally valuable, and we... More 

Amsterdam, The Netherlands
Level Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 7, 2015

I must say I got what I expected for the price I paid. Not an expensive hotel but pretty clean and well kept but it is quite far from the center. However the metro is within walking distance, possibly 2-3 minutes and that is super convenient to get around. There is a shopping center right next to the building so... More 

Helpful?
1 Thank henider
Flemington, NJ
Level Contributor
46 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed October 24, 2015

My wife, 4 year old daughter and I stayed at this hotel for 6 nights. As platinum members, the staff upgraded our room to a bigger one which was tremendously appreciated. We received free breakfast for 4 of the mornings but not for 2 of them. The manager explained that Platinum members do not get free breakfast at AC Hotels.... More 

Helpful?
1 Thank ajphilly
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