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Sheraton Porto Hotel & Spa

5.0 of 5 Rua Tenente Valadim 146, Porto 4100-221, Portugal
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Certificate of Excellence 2014
Sheraton Porto Hotel & Spa
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Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & Spa
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1,047 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris
Top Contributor
52 reviews 52 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for a 5-day break with a friend and a kid. Booked a Club room with extra bed for the 9-year kid. Located in a tranquil surroundings and in comfortable walking distance of Francos station or Casa di Musica, the hotel is really pleasant and clean... Very nice lobby with modern decor, furnishing and marble floors... Checkin was smooth,... More 

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Utrecht
Top Contributor
53 reviews 53 reviews
48 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for one night during a weekend in Porto. Called ahead to confirm an SPG Platinum suite upgrade which they gave me for free. Suite was on the 5th floor and was spacious. The hotel is what you can expect from a typical Sheraton. Big, Corporate and Luxurious. What I did like about this one is that they had a... More 

Was this review helpful? Yes 1
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thanks for your preference and comment. We are sorry you did not fully enjoy your stay (namely the phone issues that you mention and that we will check, as it is the first time we get this feedback), and look forward to welcoming you again as a very loyal Starwood Preferred Guest. Best regards, Joana Almeida – General... More 

Rio de Janeiro, RJ
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: the hotel is in very good location, near a supermarket called Pingo Doce were you can go by walking. At Boa Vista avenue you can find drugstores one street block below and also stores. Good restaurants around within 10 minutes by car (or taxi, just in front). The breakfast is excellent like every Sheraton we've always went. You can't... More 

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SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Marco F. Thank you for your preference and detailed comment. We hope to be able to welcome you again in the future. Regards, Joana Almeida – General Manager More 

Senior Contributor
31 reviews 31 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I booked the Sheraton hotel with our Aeroplan points and were upgraded to a king room upon request. Wifi in the the room is generally ok but weak at times. It was free however. Parking was 9 euros a night and the breakfast buffet is 15 euros pp. The room we got was large by European standards... More 

Was this review helpful? Yes 1
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Grace K, Thank you very much for your preference and comment, which we will definitely share with our team. We remain at your disposal should you decide to stay with us again. Yours sincerely, Joana Almeida – General Manager More 

Itu, SP
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 22, 2015

We stayed for 7 nights just after Xmas on a points + cash rate that I found was a great deal. Check in was a breeze, great SPG recognition with an upgrade to Club level due to being gold. Hotel had real nice season decorations with a large and beautiful Xmas tree in the lobby. Rooms are modern, nicely laid... More 

Was this review helpful? Yes 1
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your preference and detailed opinion, which we will share with our team. We are looking forward to your next stay with us. Best regards, Joana Almeida – General Manager More 

coimbra
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 16, 2015

The hotel has a very dynamic and helpful team, especially the front desk and restaurant collaborators. The restaurant is very good, both concerning the cuisine and service, respecting the origins of Portuguese gastronomy with hints of innovation. It is always our hotel in Porto! Breakfast is recommended and for me one of the best SPAs in Portugal.

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SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear CoimbraAntonio, Thank you very much for your preference and feedback, which we will share with our team, in particular the front desk and restaurant ones. It is very rewarding to learn that we have been able to meet, if not exceed, the expectations of our guests. It will be a pleasure to welcome you again soon. Regards, Joana Almeida... More 

Top Contributor
90 reviews 90 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 15, 2015

I stay in Starwood for consistency and gold upgrades but sometimes a Sheraton that began as a luxury collection wannabe becomes a mid market Sheraton. The steam room is excellent though and so was the room service.

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SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you for your preference and continuous loyalty to Starwood hotels, as well as for your comment. We shall be pleased to welcome you again soon at our property. Best regards, Joana Almeida – General Manager More 

Miami Beach, Florida
Top Contributor
113 reviews 113 reviews
26 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed January 13, 2015

the Sheraton Porto has great facilities, which include a very nice gym and spa. their service is good, but could be better. no one greeted us by the door. they have very nice rooms, with everything you could possibly want it is outside the center, but there is a metro stop 7 minutes away, so if you do not mind... More 

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SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thank you for your preference and comments, as well as for the time you have taken to transmit us your perception. We are looking forward to your next visit to Porto and to our property. Yours sincerely, Joana Almeida - General Manager More 

Terrassa, Spain
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2015

I went to Porto for Business and I enjoyed my stay at Sheraton Hotel. Fatastic!!! It is a quite new hotel with very functional rooms. It is nice to have bathtub and shower cabin at the same room to decide what kind of bath you want. Also the Spa area is very nice with very helpful and attentive personel. I... More 

Was this review helpful? Yes
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Guest, Thanks for your preference and opinion, which we will share with our team. It will be a pleasure to welcome you again. Regards, Joana Almeida – General Manager More 

Berlin, Germany
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 4, 2015

very nice hotel...perfect if it wouldnt be too far from the city centre... -during rush hour up to 30min in the taxi, so for a business trip it is not very confortable... -very friendly and professional stuff... -could be more organic food for breakfast.. -spa area like use of sauna and pool should be free of charge

Was this review helpful? Yes
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review

Dear Marvin, Thank you for your preference and feedback, which we will share internally. For a future stay, please note that there’s a metro station 5 minutes walking from the hotel, that takes you quickly to the main spots in town. Cordially, Joana Almeida – General Manager More 

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Additional Information about Sheraton Porto Hotel & Spa

Address: Rua Tenente Valadim 146, Porto 4100-221, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Porto
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton
Hotel Style:
#2 Spa Hotel in Porto
#2 Business Hotel in Porto
#3 Luxury Hotel in Porto
#3 Family Hotel in Porto
#4 Romantic Hotel in Porto

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