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HF Fenix Porto

#29 of 96 Hotels in Porto
Certificate of Excellence
Rua Goncalo Sampaio, 282, Porto 4150-365, Portugal
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HF Fenix Porto
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Ranked #29 of 96 Hotels in Porto
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Cres Lisbon, Portugal
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532 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lisbon, Portugal
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Use regularly in both business and vacation trip to Porto. Well located, big rooms, big bathrooms and professional staff. Very good breakfast. With car park. Near good restaurants and public transport.

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Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Purpose of the stay was a business trip. Stayed 4 nights. Positives: 1 - Clean 2 - Good breakfast 3 - City location 4 - Locked parking garage Negatives: 1 - Terrible wifi (if you need internet connection for business this hotel is not recommended) 2 - Mini bar fridge was empty 3 - No coffee / tea / kettle... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 4, 2015 via mobile

Stayed there for 4 days. The hotel was clean. We were told the mini bar in our room was included in our booking. Sadly this was not the case and confronted with a bill of €87 euros. This was paid by card. Today I check my bank account, the took another. Try calling no one answer the phone. would not... More 

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London, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 4, 2015

I normally stay at the Musica when visiting Porto, but on this occasion Fenix offered a great value deal. The rooms are very large and well appointed, but are somewhat dated. So great for business but probably not for a special or romantic break. The service was good but unobtrusive and the only problem was dealt with very quickly. The... More 

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Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 3, 2015

On a dozen floors this hotel is large. The same can be said of my room. I had a corner room with lots of windows and a good view. The bathroom was large and very well fitted. I found the desk useful and a table and chairs great for entertaining. I could have used more conveniently placed power points however.... More 

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Zurich, Switzerland
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 3, 2015

We stayed 6 nights and it was ok. Rooms are quite big, however a little outdated. The first night we stayed in room 601 without view (other than the facade and a gym) and then changed to room 311, where we had a few over the street. Staff was nice and helpful, breakfast was very good. The elevators however seemed... More 

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Madrid, Spain
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 28, 2015

The Hotel is well located, although not in the historic centre, but easy to access it all. The rooms are quite big which is comfortable. I missed something in the minibar (it was empty, with vending machines in the corridors). regarding the breakfast, I have no idea as I had to leave too early and it is not open before... More 

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La Plata, Buenos Aires, Argentina
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed April 24, 2015

not the fanciest hotel out there, but it delivers. And you get a lot out of your money ... convenient location, walking distance to Casa Da Musica subway station and about 30 minutes' walk from the historical center. A couple shopping centers and good restaurants in the area, plus a nice japanase spot inside the hotel. Good bar, great breakfast,... More 

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Ross on Wye
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 24, 2015

We had money taken from our room and when it was reported to reception there was no Manager on duty to speak to us about it. On departure we were promised they were examining our door lock to see who had entered our room and that we would receive an email with the findings. Three weeks later we had to... More 

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London, United Kingdom
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed April 23, 2015

The hotel is modern and has very large rooms with everything you might need (the wifi wasn't very fast though and the connection got lost easily). The windows open and there are large working spaces plus a 1L bottle of water charged with 1 euro (which is very cheap). However there is no room in the minibar for such a... More 

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