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All 89 Porto hotels

Pestana Porto Hotel

4.0 of 5 Hotel   |   Praca da Ribeira 1, Porto 4050-513, Portugal
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89%
Ranked #11 of 89 hotels in Porto
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Barbara D Chicago, Illinois
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  • Room tips (130)
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591 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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English first
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 6 days ago NEW

When we arrived, for some reason the street was blocked so we had to bring our suitcases down the hill to the hotel. When we arrived, the bell hop was rather rude. The lady with him was friendly, but the man left a poor first impression. The front desk person handled everything - check-in/check-out, making reservations and explaining the city... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear Guest, We are very pleased to learn that in general you had a positive experience at the Hotel. Also, we thank you for bringing the aspects on your arrival to our attention which have already been conducted to the department concerned. We do hope to have the privilege of welcoming you in a near future. Kind Regards More

Los Angeles, California
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Pestana Porto is in a world heritage site of Ribeira in Porto, directly across the river from the famous port lodges. The hotel is very comfortable, we had a charming river view, and the breakfast buffet and service were both very good. We got a free upgrade to a junior suite. The neighborhood has many nice little restaurants and shops,... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear guests, Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good. We hope that we will soon have the privilege to welcome you again. Kind Regards More

Indianapolis, Indiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I originally booked a standard room, but was offered a river view room for an additional 30 euro per night. It was well worth the price for the gorgeous view and the light from three sets of French doors. The staff was attentive and welcomed us with a glass of port on arrival. They were also very helpful throughout the... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear guests, Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that in general you found our services to be good. We hope that we will soon have the privilege to welcome you again. Kind Regards More

Canterbury, United Kingdom
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

The positives: warm welcome, with friendly helpful staff, and a drink to start off a good visit. Room on third floor, with stunning view of Luiz 1 bridge, the Douro, and right at the heart of the old city. Good breakfast and pleasant bedroom. Impeccable staff service throughout our 3 night stay. Some room for improvement? Two single beds rather... More

Was this review helpful? Yes 1
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear Guest, It was a pleasure welcoming you at the Pestana Porto Hotel and we are very pleased to learn that you found the Hotel and services to be good. We are also very satisfied with the fact that all the standards and processes during your stay were well conducted. Your positive feedback is most valuable for the continuation and... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed three nights at the start of the month. It is in a super location at the centre of the old town so very convenient for the historical sights. It is also next to the weekend market and where there are lots of cafés and bars so expect to hear a bit of the hubbub that this creates. For... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear guests, Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good. We hope that we will soon have the privilege to welcome you again. Kind Regards More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

We regretted big-time staying at this hotel. Thank goodness, it was only for one night. The room has barely any amenities. Toiletries were minimum and we were given only 2 towels. There was no kettle to boil water which inconvenienced us terribly. When I return to Porto the next time, I will certainly avoid this hotel. There are plenty of... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear guests, Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very disappointed that your stay did not match the expectations. Once again, thank you for bringing this matter to our attention. Kind Regards More

Melbourne, Australia
Top Contributor
318 reviews 318 reviews
62 hotel reviews
167 helpful votes 167 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Cannot fault the Pestana Porto! First of all, you could not get a better position, right on the riverbank. Step outside the door and you are in the midst of all the colour (and smells) of the Douro with dozens of cafes and bars (as well as souvenir sellers and beggars) seeking your attention. Step back inside and you have... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear Guest, It was a pleasure welcoming you at the Pestana Porto Hotel and we are very pleased to learn that you found the Hotel and services to be good. We are also very satisfied with the fact that all the standards and processes during your stay were well conducted. Your positive feedback is most valuable for the continuation and... More

Whitney, Texas
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you want to be on the river in the center of Porto, there isn't a better location. Our room was fine. It had a nice view of the river. My only complaint about the room was that there was construction right next door. But the workers started work late - I think it was about 9 - and finished... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear guests, Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your feedback and we thank you for bringing some aspects to our attention. We hope that we will soon have the privilege to welcome you again. Kind Regards More

Austin, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is clean and the staff very pleasant, but when we arrived it was located down a pedestrian street so had to park in a bus stop while one of us ran down to ask about parking. Would have been helpful if the information was provided in the booking. Sadly the breakfast is in line with the US cheap... More

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear Guest, We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very disappointed to know that some aspects during your stay did meet the expectations We do hope to have the privilege of welcoming you in a near future. Kind Regards More

Swansea, Massachusetts
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff very friendly. Complimentary wine at check in which was perfect after a drive from the airport. Restaurants everywhere. Easy walk over the bridge to all the port wine tasting cellars. Breakfast very good and bed very comfortable.

Was this review helpful? Yes
Manager_PestanaPorto, Gerente at Pestana Porto Hotel, responded to this review

Dear Guest, It was a pleasure welcoming you at the Pestana Porto Hotel and we are very pleased to learn that you found the Hotel and services to be good. We are also very satisfied with the fact that all the standards and processes during your stay were well conducted. Your positive feedback is most valuable for the continuation and... More

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Additional Information about Pestana Porto Hotel

Address: Praca da Ribeira 1, Porto 4050-513, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Porto Hotel 4*
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Also Known As:
Pestana Hotel Porto
Porto Pestana Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#9 Romantic Hotel in Porto #9 Luxury Hotel in Porto #9 Family Hotel in Porto
Hotel Class
Number of rooms
48

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