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Pestana Porto Hotel

#10 of 97 Hotels in Porto
Certificate of Excellence
Praca da Ribeira 1, Porto 4050-513, Portugal
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1 room 1 guest
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796 Reviews from our TripAdvisor Community

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Traveler rating
    397
    298
    73
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Hayward, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is right in the center of all the action. It has great views, and the rooms are magnificent. I will always book this place when in Porto. The staff had excellent customer service skills, which is hard to find in Portugal. The beds were like sleeping on clouds.

Was this review helpful? Yes 1
Cambridge, United Kingdom
Level Contributor
170 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

If you visit Porto I would happily recommend this Hotel but get a taxi from the airport as the cobbled streets are a night-mare to navigate and park in. The hotel has a fantastic location on the waterfront with great views from bedroom that overlooks the famous iron bridge. From the moment we walked into reception we were impressed. The... More 

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Pestana Hotel is located in the best position to enjoy the activities along the river Duoro, restaurants and street activity. Staff very friendly and wanting to help. Breakfast is nothing startling but makes life easier being in- house. Beautiful views from our room, 401. Highly recommended .

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Ottawa, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week-end in July, and considered ourselves very lucky indeed to have been able to book a room in this centrally located hotel. Right on the riverfront, kiosks and shops all along. Lots of walking up and down hills. Cobblestone streets and walks mean a wheelchair or walker would have been difficult, I think. Our favorite... More 

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Diamond Bar, California
Level Contributor
57 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved this hotel! Step out side and you've stepped into the heart of the picturesque Ribiero. Our room was 503 and we had the best street, river and bridge views. Charming hotel inside and out. Imaginative and hip furniture and decorations in the lobby and multiple sitting areas. Breakfast room has river views and food was quite adequate. Comfortable beds... More 

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Toronto, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We were looking forward to our stay at Pestana Porto Hotel, but it was just average (especially considering what we paid). Upon arrival, we were shown to a drab and outdated room with a strange smell. We were offered a brand-new, river-facing room and chose to upgrade (for a steep price). It felt a bit manipulative on behalf of the... More 

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Babylon, New York
Level Contributor
126 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night with a girlfriend for the start of our trip throughout Portugal. 1 night was not enough for this hotel or for Porto! The location of this hotel is excellent. Right on the river across from Gaia with lots of great restaurants and bars literally right outside of the hotel. The main attractions of Porto are... More 

Was this review helpful? Yes 1
Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest, It was with a great pleasure that we have received your kind comments about your stay at the Pestana Porto Hotel. Thank you for your nice feedback about the views which is fact one of the most beautiful, and about the room. We are very pleased that you have shared special moments in the lively Ribeira. Most of... More 

Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent location and facilities. Excellent, helpful and friendly staff. Very approachable for advice,e.g. on local info and restaurants, including reservations. Very good breakfast. Good value. Excellent room facilities - comfortable bed and marble bathroom.

Review collected in partnership with this hotel

Was this review helpful? Yes
Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest, Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good. Your kind comments about the performance of the staff will be forwarded to the team. Hoping to welcome you... More 

Swindon, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a prime river side location, easy to walk all around the city. It is a very hilly city so may not suit everyone. I contacted them beforehand and said we were celebrating our anniversary. Very helpful and welcoming reception staff on arrival. We were given an upgraded brand new room which was in the new part... More 

Was this review helpful? Yes 1
Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest,Thank you very much for your comments about your stay at the Pestana Vintage Porto Hotel. We are very pleased to receive your positive feedback about our hospitality on arrival and room experience and we took good notice of your suggestions and comments.Hoping to welcome you in a near future, we wish our best regards. More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this on the spur of the moment, as the weather in Galicia was so rainy! The hotel is in a perfect location and our room looked out over the water and was surrounded by wonderful restaurants, cafés, bars and so on. Great atmosphere and exceptionally friendly and helpful staff. The style of the hotel is smart and chic.... More 

Was this review helpful? Yes
Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest , We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated Hoping to welcome you in a near... More 

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