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Pestana Porto Hotel

#9 of 95 Hotels in Porto
Certificate of Excellence
Praca da Ribeira 1, Porto 4050-513, Portugal
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Pestana Porto Hotel
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Ranked #9 of 95 Hotels in Porto
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Peline O Singapore, Singapore
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747 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

The moment I stepped into this hotel, i knew i will like it. The furnishing and staffs made me at home. Even though lack kettle in the room, the hotel is always happy to deliver a pot of hot water in a vacuum flash, which works well for me. Breakfast was always good, and staffs always helpful and friendly. I... More 

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Pontefract, United Kingdom
Level Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is right in the centre of the old town on the edge of the river, get a river view room if you can, they are fabulous. Lovely bed, great bathroom and shower. Wifi not perfect in the rooms but mostly ok. Lacking in power points but who cares the room was amazing. Very helpful reception staff. Breakfast was... More 

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London
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third stay at Pestana Porto and it continues to be the best hotel in Porto. From the moment you arrive you get friendly greetings and great service. The great Breakfast overlooking the Duoro river and the superb location for exploring all of Port's history makes it a great place to stay.

Was this review helpful? Yes 1
Gloucestershire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Overlooking the Duoro River and views to the Port Wine warehouses on the opposite bank. Small but personal hotel, with extremely friendly staff. Hotel room fully met our needs, comfortable and spacious. We didn't dine at the hotel but they did recommend a very lovely restaurant around the corner which served great local food. Would not hesitate to come back... More 

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Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guests, We are delighted with your kind feedback about your stay at the Pestana Vintage Porto Hotel.Also, we are very pleased that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated. Your kind comments about the performance of the staff will be forwarded to the team. Looking forward to... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

We probably has the smallest room in the hotel but it was perfectly formed. I asked for a quiet room and that is exactly what we got. When I saw it was next to the lift my heart sunk but I never heard a thing. Peace and quiet was just what we ordered and what we got. The bathroom was... More 

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Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest, We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated. We do hope to have the privilege of... More 

North West England
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All other reviews are spot on with their positive comments about: the exceptional service from all staff members, excellent breakfasts, beautifully furnished seating areas and the convenient location of the hotel. We stayed in a classic room and wished we had opted for one with a river view. The room was very clean and with a spacious dressing area but... More 

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Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest, Thank you for your nice feedback about your stay at the Pestana Vintage Porto Hotel. We are very satisfied with your staff references and décor. We took good notice of your comments about the lighting in the room, and we will be looking into this matter. Next time, we will be glad to block a nice river view... More 

Istanbul, Turkey
Level Contributor
65 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pestana Porto was a beautiful world heritage site hotel located in Ribeira. The hotel was formed with the conjunction of three historical buildings dated from sixteen-eighteen centuries. The river view room was large with fabulous view over Douro River. Complimentary 33 cl red port wine and a plate of pastel de natas in the room upon my arrival was admirable.... More 

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Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest, Thank you very much for your feedback about your stay. Your nice description about your experience at the Hotek will be forwarded to all team. Looking forward to welcome you, we wish our best regards. More 

New York
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It doesn't get better. This super-chic Boutique Hotel is in the best Ribeira location with gorgeous views of the Douro, Gaia and the Port Wine houses. Our river-view room washed all the comforts with luxe linens, French doors and a spacious bath. The hotel's public spaces are uber-chic and perfectly appointed. The breakfast was excellent and sitting on the patio... More 

Was this review helpful? Yes 2
Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Guest, It was with a great pleasure that we have received your kind comments about your stay at the Pestana Porto Hotel. Thank you for your nice feedback about the views, about the room and we are very pleased that you have shared special moments in the lively Ribeira. Most of all, thank you for your comments about the... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about it made us love our stay in the fantastic city of Porto. What a view, what a welcome and what a first class service. Staff just could not do more for us and we could not have had a better time. In the end someone showed us some even better room with French windows facing the river and... More 

Was this review helpful? Yes 1
Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Mrs Maria Amar, We are delighted with your kind comments about your stay at the Pestana Porto Hotel. Thank you very much for your staff references, it was our pleasure. Nice to know that you have enjoyed the lively Ribeira. Looking forward to welcome you again, we wish our best regards. More 

London, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel, the staff, the location were all perfect. We're glad we chose this hotel for our days at Porto. Ribeira and VN Guia are so beatiful and full of history. We seriously recomend this trip to all of you!

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Manager_PestanaPorto, Gerente de relações com clientes at Pestana Porto Hotel, responded to this review

Dear Mr. Lars, needless to say, we feel most honoured to have welcomed you at the Pestana Vintage Porto Hotel. We are delighted with your kind comments about your experience which are going to be forwarded to the whole team. We do hope to have the privilege of welcome you in a very near future. Yours Sincerely More 

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