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Porto Palacio Congress Hotel & Spa

#19 of 95 Hotels in Porto
Certificate of Excellence
Avenida Boavista 1269, Porto 4100-130, Portugal
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Porto Palacio Congress Hotel & Spa
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Porto Palacio Congress Hotel & Spa
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357 Reviews from our TripAdvisor Community

Traveler rating
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    11
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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There are newer reviews for Porto Palacio Congress Hotel & Spa
See the most recent reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

Perfect service, nice rooms, excellent breakfast! Very clean hotel, all facilities available for a decent price. If you can, ask for a high floor room, the view is amazing! Close to the metro and casa de musica

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palácio Congress Hotel & SPA. It was such a pleasure to aknowlegde that you enjoyed your time with us and to receive such a kind review. All our team gives it best everyday to exceed your expectations. Considering our rooms, it is in fact true that they have... More 

Londoner
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 3, 2014

I absolutely loved this hotel. From the moment I walked in and the warm welcome of the staff at the desk and after the complimentary glass of port, it was all good from there. The Art Deco feel of the hotel, the attentive door men. the room service, the room..it was such a great place to come to. The rooftop... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was with great pleasure that we received your comments on Tripadvisor regarding your experience at Porto Palácio Congress Hotel & SPA. We always concentrate our attentions to welcome guests the most warm and kind way possible, to make them feel special, so it is very rewarding to see our work is recognized. The VIP Lounge at the... More 

United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed November 25, 2014

We spent two nights here last september and the stay was a bit disappointed. We arrived around 10 am, our room was not ready we had to wait around 2 hours (I am not blaming the hotel as the check-in time is normally 2 pm), by chance, they offered us a glass of Porto. We were welcomed by Andy, Duty... More 

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Following your stay at Porto Palacio Congress Hotel & Spa on the last September, we would like to sincerely apologize for the lack of service from our housekeeping department and doorman. As a member of "The Leading Hotels of the World “, the quality of our services is crucial and we regret not having been able to provide... More 

Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nice location, with nice bars and restaurants in a center and good neighborhood. Comfortable room but a little small....nice and quiet sleep. Friendly but slow staff. Rooftop bar and restaurant is the best asset for sure.

Was this review helpful? Yes
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your kind review on Tripadvisor regarding your stay at Porto Palácio Congress Hotel & SPA. We appreciatte your compliments and especially for enhancing the good hotel location. It will be a great pleasure to welcome you again soon in a next visit to Porto city. Sincerily, Eugénia Queirós More 

Cologne, Germany
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 3, 2014

The Porto Palacio Hotel - where I am still at - is an okay option. But with so many other good hotels in the same category and price level, this would not be my option again! Pros: - Service is friendly and quick. - Executive Room has a good size, with bathroom and extra toilet/ bidet. - Swimmingpool has a... More 

Was this review helpful? Yes 3
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your preference and stay at Porto Palácio Congress Hotel & SPA during the past week visit to the Porto city. Considering we do not have your identification and that the contact we are trying to establish with you on Tripadvisor has had no reply until now, we hereby post our reply and continue waiting for... More 

Braintree, United Kingdom
2 reviews
4 of 5 stars Reviewed November 2, 2014

We stayed as part of a short break in Porto. The room was beautiful, with huge beds, a sliding mirrored wall door, generous bathroom and separate toilet. The view wasn't amazing, and I think had we been on the opposite side of the hotel we would have seen the river and the more interesting side of Porto. The hotel does... More 

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your useful review on Tripadvisor regarding your stay at Porto Palácio Congress Hotel & SPA. It is very rewarding to know that you enjoyed your time with us, especially our rooms and breakfast service. We would like take this opportunity to clarify about our leisure and wellness facilities. The hotel has two different areas available:... More 

Ocala,Florida, U.s.
Level Contributor
114 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed October 16, 2014

We stayed here as part of a tour. It was not anywhere near the river or near any historic part of the city. The road in front of the hotel was completely closed due to construction, so we had to walk alongside of the road on an unsafe broken concrete and dirt walkway with our carry-on luggage about 2 blocks... More 

Was this review helpful? Yes
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your stay at Porto Palácio Congress Hotel & SPA during your visit to Porto city. Considering the review you post on Tripadvisor we appreciatte the time you took to share your opinion with us, It is rewarding for us to know that you enjoyed our rooms as well as our breakfast service. We take this... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 6, 2014

We visited the spa here while staying at another hotel that does not have a pool. The pool and facilities are excellent and very good value. We spent three hours lounging by the pool and only saw one other guest in that time.

Was this review helpful? Yes
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Customer, We thank you for choosing the Porto Palácio SPA Wellness & Beauty Lab to relax during your stay at the lovely Porto city. It is very rewarding to know that you recognize the quality of our facilities, price and service at the SPA. We hope that you may choose Hotel Porto Palácio on a future trip to Porto... More 

London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 29, 2014

Stayed with a party of 11 males on business trip. Great accommodation, friendly staff, great food, clean and comfortable surrounds. Car parking secure, not central location but in great location, rooms being very quiet and spacious . Great 19 floor VIP bar, great views.

Was this review helpful? Yes
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It is so rewarding to receive comments like yours regarding the quality of our hotel and all our services! We highly appreciatte the time you took to share your experience on Tripadvisor and are at your entire disposal on a next visit to Porto city. With our very Best Regards, Eugénia Queirós More 

San Francisco, California
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed September 25, 2014

We stayed here because of lack of availability in the historic Old Town area. As it turned out, we were happy. After tooling around the historic district all day, it was nice to extract ourselves to the hotel. The nearest Metro stop is Casa da Musica (which all lines stop at). The walk from the Metro stop to the hotel... More 

Was this review helpful? Yes
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you so much for your kind review on Tripadvisor. We are very pleased to know that you enjoyed the hotel location and that you confirmed that access from here to the city historic center is very simple. We also greatly apprecciate the positive comments about your room, the VIP Lounge and especially our nice service. Please visit... More 

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