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Porto Palacio Congress Hotel & Spa

#18 of 95 Hotels in Porto
Certificate of Excellence
Avenida Boavista 1269, Porto 4100-130, Portugal
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Porto Palacio Congress Hotel & Spa
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Porto Palacio Congress Hotel & Spa
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343 Reviews from our TripAdvisor Community

Traveler rating
    164
    136
    28
    11
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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New Jersey
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there during our family trip to Porto. Clearly a hotel geared to business meetings/events.. It is 20 mins away from the old city center (so we needed taxi rides all the time). Very good room amenities and service. Breakfast was good.

Was this review helpful? Yes
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palacio Congress Hotel & Spa. We also appreciate you having highlighted our amenities, and service. We hope to welcome you again soon. Best Regards, Eugénia Queirós More 

London
Top Contributor
63 reviews 63 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 28, 2015

Very nice hotel in all respects - beds, room, bar, restaurants etc. Wifi included. Just note where it is in Porto, which is not close to the old centre or port area. This is not a big problem, as you can use the metro to get around, although it is about 500m away.

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palacio Congress Hotel & Spa. We appreciate the time you took to share your positive feedback about the Hotel. Our team give it best everyday to exceed your expectations. We hope to welcome you again soon. Best regards, Eugénia Queirós More 

Bruges, Belgium
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 15, 2015

I spent two nights here for a congress nearby, in a room on the sixth floor. The hotel itself is located on a busy street and a 6-7 minute walk away from a nearby metro station. It has an amazing Sky Bar (VIP) which gives you a fantastic view on the city. I liked the beds, the bathroom and the... More 

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for you stay and preference for Porto Palácio Congress Hotel & Spa. We appreciatte the time you took to share your positive remarks on our Vip Lounge, rooms and location. Thank you as well for your special comment about our fluffy pillows. We hope to welcome you again soon. Best Regards, Eugénia Queirós. More 

San Diego, California
Top Contributor
363 reviews 363 reviews
47 hotel reviews
300 helpful votes 300 helpful votes
5 of 5 stars Reviewed March 13, 2015

I'm not sure about the rest of the Hotel patrons since it looks like everyone else is wearing suits and looking painfully serious but life is pretty damn beautiful on the glorious sun deck in the clouds. Ridiculous single malt selection, giddy assortment of gin and all the accoutrement. 360 degrees of rooftop glory.

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you very much for your great comments regarding our hotel VIP Lounge. This is truly a unique bar area, with outside sundeck available for everyone that would like to visit. Please give us the pleasure to welcome you a future visit to Porto city. Best Regards from Porto Palácio Congress Hotel & SPA, Eugénia Queirós More 

Top Contributor
88 reviews 88 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed March 3, 2015

Disclosure: I've organized back in 2006 a european meeting at this hotel. Since then I've been here many times specially for business meetings. I have no complains about service or facilities quality. However I had schedule 2 meeting during this morning and I was completely surprise when the hotel staff denied wifi pass access. I went to the reception and... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Costumer, we received your comments on Tripadvisor regarding the situation occured at our hotel bar. As a preferred costumer of the Porto Palacio Congress Hotel & Spa we would like to sincerely apologize for the misunderstanding caused by our staff. As a member of "The Leading Hotels of the World “, the quality of our services is crucial and... More 

Lisbon, Portugal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 9, 2015

Porto Palacio is the best hotel experience you can get in Porto! The rooms are new and very fashionable and you can have access to all comodities. Customer Service is what it should be in a 5 star hotel and people are always nice. Try the sushi inside the restaurant - it is said to be the best in the... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was very rewarding for us to receive your comments on Tripadvisor regarding your recent stay at Porto Palácio Congress Hotel & SPA. Experiences like the one you shared with us make our daily responsabilities worthwhile. We hope to welcome you soon again at Hotel Porto Palácio. Best Regards, Eugénia Queirós More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed January 4, 2015

We spent 2 nights there to enjoy the marvelous city of Oporto and in fact we faced some issues by the time we arrives there was a confusion with the parking and we had to wait for the green light that eas not working because we were running against time for our dinner plana we asked for the valey to... More 

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We apreciatte the time you spent to write your comments on Tripadvisor about your stay at Porto Palácio Congress Hotel & SPA. During this ending/beginning of the year we faced thankfully a very high season occupancy due to the new years celebration in Porto city. We feel sorry that your experience upon arrival did not correspond to your... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2014

Perfect service, nice rooms, excellent breakfast! Very clean hotel, all facilities available for a decent price. If you can, ask for a high floor room, the view is amazing! Close to the metro and casa de musica

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palácio Congress Hotel & SPA. It was such a pleasure to aknowlegde that you enjoyed your time with us and to receive such a kind review. All our team gives it best everyday to exceed your expectations. Considering our rooms, it is in fact true that they have... More 

Londoner
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 3, 2014

I absolutely loved this hotel. From the moment I walked in and the warm welcome of the staff at the desk and after the complimentary glass of port, it was all good from there. The Art Deco feel of the hotel, the attentive door men. the room service, the room..it was such a great place to come to. The rooftop... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was with great pleasure that we received your comments on Tripadvisor regarding your experience at Porto Palácio Congress Hotel & SPA. We always concentrate our attentions to welcome guests the most warm and kind way possible, to make them feel special, so it is very rewarding to see our work is recognized. The VIP Lounge at the... More 

United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 25, 2014

We spent two nights here last september and the stay was a bit disappointed. We arrived around 10 am, our room was not ready we had to wait around 2 hours (I am not blaming the hotel as the check-in time is normally 2 pm), by chance, they offered us a glass of Porto. We were welcomed by Andy, Duty... More 

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Following your stay at Porto Palacio Congress Hotel & Spa on the last September, we would like to sincerely apologize for the lack of service from our housekeeping department and doorman. As a member of "The Leading Hotels of the World “, the quality of our services is crucial and we regret not having been able to provide... More 

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