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Porto Palacio Congress Hotel & Spa

#17 of 93 Hotels in Porto
Certificate of Excellence
Avenida Boavista 1269, Porto 4100-130, Portugal
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Best prices for: 1 room 1 guest
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Porto Palacio Congress Hotel & Spa
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Porto Palacio Congress Hotel & Spa
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322 reviews from our community

Traveler rating
    157
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Top Contributor
359 reviews 359 reviews
47 hotel reviews
263 helpful votes 263 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm not sure about the rest of the Hotel patrons since it looks like everyone else is wearing suits and looking painfully serious but life is pretty damn beautiful on the glorious sun deck in the clouds. Ridiculous single malt selection, giddy assortment of gin and all the accoutrement. 360 degrees of rooftop glory.

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you very much for your great comments regarding our hotel VIP Lounge. This is truly a unique bar area, with outside sundeck available for everyone that would like to visit. Please give us the pleasure to welcome you a future visit to Porto city. Best Regards from Porto Palácio Congress Hotel & SPA, Eugénia Queirós More 

Top Contributor
69 reviews 69 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Disclosure: I've organized back in 2006 a european meeting at this hotel. Since then I've been here many times specially for business meetings. I have no complains about service or facilities quality. However I had schedule 2 meeting during this morning and I was completely surprise when the hotel staff denied wifi pass access. I went to the reception and... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Costumer, we received your comments on Tripadvisor regarding the situation occured at our hotel bar. As a preferred costumer of the Porto Palacio Congress Hotel & Spa we would like to sincerely apologize for the misunderstanding caused by our staff. As a member of "The Leading Hotels of the World “, the quality of our services is crucial and... More 

Lisbon, Portugal
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 9, 2015

Porto Palacio is the best hotel experience you can get in Porto! The rooms are new and very fashionable and you can have access to all comodities. Customer Service is what it should be in a 5 star hotel and people are always nice. Try the sushi inside the restaurant - it is said to be the best in the... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was very rewarding for us to receive your comments on Tripadvisor regarding your recent stay at Porto Palácio Congress Hotel & SPA. Experiences like the one you shared with us make our daily responsabilities worthwhile. We hope to welcome you soon again at Hotel Porto Palácio. Best Regards, Eugénia Queirós More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed January 4, 2015

We spent 2 nights there to enjoy the marvelous city of Oporto and in fact we faced some issues by the time we arrives there was a confusion with the parking and we had to wait for the green light that eas not working because we were running against time for our dinner plana we asked for the valey to... More 

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We apreciatte the time you spent to write your comments on Tripadvisor about your stay at Porto Palácio Congress Hotel & SPA. During this ending/beginning of the year we faced thankfully a very high season occupancy due to the new years celebration in Porto city. We feel sorry that your experience upon arrival did not correspond to your... More 

1 review
5 of 5 stars Reviewed December 9, 2014

Perfect service, nice rooms, excellent breakfast! Very clean hotel, all facilities available for a decent price. If you can, ask for a high floor room, the view is amazing! Close to the metro and casa de musica

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palácio Congress Hotel & SPA. It was such a pleasure to aknowlegde that you enjoyed your time with us and to receive such a kind review. All our team gives it best everyday to exceed your expectations. Considering our rooms, it is in fact true that they have... More 

Londoner
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2014

I absolutely loved this hotel. From the moment I walked in and the warm welcome of the staff at the desk and after the complimentary glass of port, it was all good from there. The Art Deco feel of the hotel, the attentive door men. the room service, the room..it was such a great place to come to. The rooftop... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was with great pleasure that we received your comments on Tripadvisor regarding your experience at Porto Palácio Congress Hotel & SPA. We always concentrate our attentions to welcome guests the most warm and kind way possible, to make them feel special, so it is very rewarding to see our work is recognized. The VIP Lounge at the... More 

United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 25, 2014

We spent two nights here last september and the stay was a bit disappointed. We arrived around 10 am, our room was not ready we had to wait around 2 hours (I am not blaming the hotel as the check-in time is normally 2 pm), by chance, they offered us a glass of Porto. We were welcomed by Andy, Duty... More 

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Following your stay at Porto Palacio Congress Hotel & Spa on the last September, we would like to sincerely apologize for the lack of service from our housekeeping department and doorman. As a member of "The Leading Hotels of the World “, the quality of our services is crucial and we regret not having been able to provide... More 

Senior Contributor
26 reviews 26 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2014

Nice location, with nice bars and restaurants in a center and good neighborhood. Comfortable room but a little small....nice and quiet sleep. Friendly but slow staff. Rooftop bar and restaurant is the best asset for sure.

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your kind review on Tripadvisor regarding your stay at Porto Palácio Congress Hotel & SPA. We appreciatte your compliments and especially for enhancing the good hotel location. It will be a great pleasure to welcome you again soon in a next visit to Porto city. Sincerily, Eugénia Queirós More 

Cologne, Germany
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 3, 2014

The Porto Palacio Hotel - where I am still at - is an okay option. But with so many other good hotels in the same category and price level, this would not be my option again! Pros: - Service is friendly and quick. - Executive Room has a good size, with bathroom and extra toilet/ bidet. - Swimmingpool has a... More 

Was this review helpful? Yes 3
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your preference and stay at Porto Palácio Congress Hotel & SPA during the past week visit to the Porto city. Considering we do not have your identification and that the contact we are trying to establish with you on Tripadvisor has had no reply until now, we hereby post our reply and continue waiting for... More 

Braintree, United Kingdom
2 reviews
4 of 5 stars Reviewed November 2, 2014

We stayed as part of a short break in Porto. The room was beautiful, with huge beds, a sliding mirrored wall door, generous bathroom and separate toilet. The view wasn't amazing, and I think had we been on the opposite side of the hotel we would have seen the river and the more interesting side of Porto. The hotel does... More 

Was this review helpful? Yes
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, Thank you for your useful review on Tripadvisor regarding your stay at Porto Palácio Congress Hotel & SPA. It is very rewarding to know that you enjoyed your time with us, especially our rooms and breakfast service. We would like take this opportunity to clarify about our leisure and wellness facilities. The hotel has two different areas available:... More 

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