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Porto Palacio Congress Hotel & Spa

#19 of 95 Hotels in Porto
Certificate of Excellence
Avenida Boavista 1269, Porto 4100-130, Portugal
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Porto Palacio Congress Hotel & Spa
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Porto Palacio Congress Hotel & Spa
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358 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Suffolk
Level Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A friend booked our weekend at the Porto Palacio and it turned out to be an inspired choice. It's fabulous. We arrived early but the reception team bent over backwards to accommodate us. They apologised for keeping us waiting despite the fact that we arrived long before check in time, we were perfectly happy to wait - especially as they... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent stay! From the welcoming staff to the glass of port at check-in, to the fantastic breakfast, and the great views, loved it. Would definitely stay here again. Even got my exercise in every day walking downhill to the river, through the city and gardens, and back up hill, about 45 minutes each way without the shopping ;)

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palacio Congress Hotel & SPA. We appreciate the time you took to share your positive feedback. Our team gives it best every day to exceed your expectations. Hope to welcome you again soon. Best Regards, Eugénia Queirós. More 

Bodensee
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Don't know the rooms bud be there very often for fine Dining. The PortBeer has a very good kitchen. If from the Sea or from country side. The Food has a big variaty. On all my trips I have found very seldom such a fine Pepper Steak. Fish, Shrimps and Portuguese specialities are excellent. Bud on the top I find... More 

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Costumer, Thank you for the time you took to share your comments on Tripadvisor, regarding your experience at beerhouse Portobeer. It is rewarding to know that you enjoyed our service, our team gives it best every day to exceed your expectations. Hoping that it note take long before we have the pleasure of welcoming you again. Best regards. Eugénia... More 

Whitstable, United Kingdom
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this business orientated hotel for 6 nights on a special offer to enjoy Porto. We had an executive room - spacious and soundproof which made for a peaceful night. Breakfast wasn"t included, but we took it even though it was expensive - good choices of dishes, breads and fruit. There is a superb roof terrace for sitting,... More 

Was this review helpful? Yes 1
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palacio Congress Hotel & SPA. We also thank you for your comments about our breakfast and Vip Lounge the roof terrace. Concerning the Voss waters they are part of minibar, they stay at the room desk to be at ambience temperature. Putting ourselves at your disposal we hope... More 

New Jersey
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 23, 2015

Stayed there during our family trip to Porto. Clearly a hotel geared to business meetings/events.. It is 20 mins away from the old city center (so we needed taxi rides all the time). Very good room amenities and service. Breakfast was good.

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palacio Congress Hotel & Spa. We also appreciate you having highlighted our amenities, and service. We hope to welcome you again soon. Best Regards, Eugénia Queirós More 

London
Level Contributor
63 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 28, 2015

Very nice hotel in all respects - beds, room, bar, restaurants etc. Wifi included. Just note where it is in Porto, which is not close to the old centre or port area. This is not a big problem, as you can use the metro to get around, although it is about 500m away.

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for your stay and preference for Porto Palacio Congress Hotel & Spa. We appreciate the time you took to share your positive feedback about the Hotel. Our team give it best everyday to exceed your expectations. We hope to welcome you again soon. Best regards, Eugénia Queirós More 

Bruges, Belgium
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 15, 2015

I spent two nights here for a congress nearby, in a room on the sixth floor. The hotel itself is located on a busy street and a 6-7 minute walk away from a nearby metro station. It has an amazing Sky Bar (VIP) which gives you a fantastic view on the city. I liked the beds, the bathroom and the... More 

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PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you for you stay and preference for Porto Palácio Congress Hotel & Spa. We appreciatte the time you took to share your positive remarks on our Vip Lounge, rooms and location. Thank you as well for your special comment about our fluffy pillows. We hope to welcome you again soon. Best Regards, Eugénia Queirós. More 

San Diego, California
Level Contributor
364 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 304 helpful votes
5 of 5 stars Reviewed March 13, 2015

I'm not sure about the rest of the Hotel patrons since it looks like everyone else is wearing suits and looking painfully serious but life is pretty damn beautiful on the glorious sun deck in the clouds. Ridiculous single malt selection, giddy assortment of gin and all the accoutrement. 360 degrees of rooftop glory.

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, We thank you very much for your great comments regarding our hotel VIP Lounge. This is truly a unique bar area, with outside sundeck available for everyone that would like to visit. Please give us the pleasure to welcome you a future visit to Porto city. Best Regards from Porto Palácio Congress Hotel & SPA, Eugénia Queirós More 

Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed March 3, 2015

Disclosure: I've organized back in 2006 a european meeting at this hotel. Since then I've been here many times specially for business meetings. I have no complains about service or facilities quality. However I had schedule 2 meeting during this morning and I was completely surprise when the hotel staff denied wifi pass access. I went to the reception and... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Costumer, we received your comments on Tripadvisor regarding the situation occured at our hotel bar. As a preferred costumer of the Porto Palacio Congress Hotel & Spa we would like to sincerely apologize for the misunderstanding caused by our staff. As a member of "The Leading Hotels of the World “, the quality of our services is crucial and... More 

Lisbon, Portugal
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 9, 2015

Porto Palacio is the best hotel experience you can get in Porto! The rooms are new and very fashionable and you can have access to all comodities. Customer Service is what it should be in a 5 star hotel and people are always nice. Try the sushi inside the restaurant - it is said to be the best in the... More 

Was this review helpful? Yes 2
PPHOTEL, Gerente geral at Porto Palacio Congress Hotel & Spa, responded to this review

Dear Guest, It was very rewarding for us to receive your comments on Tripadvisor regarding your recent stay at Porto Palácio Congress Hotel & SPA. Experiences like the one you shared with us make our daily responsabilities worthwhile. We hope to welcome you soon again at Hotel Porto Palácio. Best Regards, Eugénia Queirós More 

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