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All 92 Porto hotels »

Porto Palacio Congress Hotel & Spa

5.0 of 5
Av Boavista 1269, Porto 4100-130, Portugal
Hotel amenities
Ranked #2 of 92 hotels in Porto
4.5 of 5 stars 89 Reviews
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89 reviews from our community

    Trip type
Traveler rating
    58
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Date Rating
Lambda75
Lisbon, Portugal
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed January 8, 2012
1
person found this review helpful

From the welcome on arrival to the greeting on departure the staff are polite and helpful. The rooms could be cleaned daily a bit earlier, particularly during holiday periods as we were coming in and out frequently. The location is very convenient if you have a car. More

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blondcybu
Malmo, Sweden
Senior Contributor
24 reviews
44 helpful votes
4 of 5 stars Reviewed January 3, 2012
1
person found this review helpful

I stayed at this hotel for just one night during a trip by car through Portugal and Spain. When I visited O Porto there were many closed streets due to some festivities organized by graduating students from the local main university. It was a beautiful and huge party but unfortunately the city became really crowded because of that. The staff... More

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asruderman
San Diego, California
Reviewer
5 reviews
5 helpful votes
5 of 5 stars Reviewed January 1, 2012
2
people found this review helpful

There are 3, important caveats to this hotel getting an "excellent" rating. First, you must go in winter only, second you must ask for an upgrade to be on the top 3 floors, and third you must be okay with taking the subway a few stops to the city. let me explain. 1)Let me be clear; this place is fantastic.... More

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rozmanp
Ljubljana, Slovenia
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed December 6, 2011
1
person found this review helpful

I can only agree with excellent reviews of this hotel. Again, I must emphasize very professional and kind service. Reception also provides high quality taxi transportation for just a bit higher price than ordinary taxi. Wifi is fast and works everywhere but requires you to enter username & password every single time you connect. Why not just leave the network... More

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PPHOTEL, General Manager at Porto Palacio Congress Hotel & Spa, responded to this review
December 9, 2011

Dear Guest, Thank you for the time taken to post your feedback on Tripadvisor. We are very pleased to know that you have really enjoyed our hotel and we do appreciate your kind words about our service. Regarding the wifi internet connection the hotel is undertaking some changings that will be applied during the next year so that this service... More

pedropenalva
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed October 9, 2011
1
person found this review helpful

Excellent hotel with nice and clean rooms. Staff is extremely kind and thoughtful. Excellent breakfast and a lounge bar in the roof top with the best view in Oporto. More

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PPHOTEL, General Manager at Porto Palacio Congress Hotel & Spa, responded to this review
October 11, 2011

Dear Guest, Greetings from sunny Porto! Thank you for having taken the time to post your review regarding your last stay at the Porto Palácio Congress Hotel & SPA. It is very rewarding to know that you enjoyed your stay. Comments like the ones you left us make us believe that our daily accomplishments are worthwhile. We hope it will... More

villagesq
New York, NY
Contributor
11 reviews
6 helpful votes
5 of 5 stars Reviewed October 2, 2011
1
person found this review helpful

We stayed on a high Executive floor at this excellent hotel in a nice residential neighborhood a convenient walking distance from the Casa da Musica and the Contemporary Art Museum (which are not to be missed). The rooftop breakfast was superb, and the service was excellent - and the restaurant has a great view. No other tourists (a definite plus!). More

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PPHOTEL, General Manager at Porto Palacio Congress Hotel & Spa, responded to this review
October 6, 2011

Dear Guest, Thank you so much for your review about your stay at Porto Palácio Congress Hotel & SPA. It is indeed very rewarding to receive Customers like yourself, who take the time to convey their thanks to us. Such comments certainly help in motivating our staff and more importantly assist us to provide a more personal service. Looking forward... More

rightwingnutjob
Sheffield
Contributor
12 reviews
12 helpful votes
4 of 5 stars Reviewed September 26, 2011
1
person found this review helpful

This is a large and pleasant hotel that seems to attract mainly a business crowd - often large groups (it isn't called a congress hotel for nothing). Our room wasn't ready when we arrived just after lunch, but they made us very welcome and gave us a complimentary glass of port. There is no tea/coffee making facilities in the rooms... More

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PPHOTEL, General Manager at Porto Palacio Congress Hotel & Spa, responded to this review
September 29, 2011

Dear Guest, Greetings from sunny Porto! We are delighted to read that you have enjoyed your stay at Porto Palácio Congress Hotel & SPA. We also wanted to thank you for the comments regarding the in-room coffee/tea facilities and swimming pool conditions, wich certainly drive our efforts towards the satisfaction of all guests. The Porto Palacio SPA was undergoing a... More

Desasossego
Sesimbra
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed September 12, 2011
1
person found this review helpful

Whenever I go to Oporto, Porto Palácio is my favorite hotel. It´s location, in a business area of the city is very handy, as well as, the access to the main road to Lisboa (normally from where I come). It´s by far the hotel with the best offer of restaurants, from Japanese, to Italian, to typical Portuguese food. The rooms... More

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PPHOTEL, General Manager at Porto Palacio Congress Hotel & Spa, responded to this review
September 14, 2011

Dear Guest, Thank you very much for your extremely positive feedback regarding your stay at Porto Palácio Congress Hotel & SPA. We are delighted to know that you have enjoyed our property and that Porto Palácio will be your home in Oporto! Thank you for having taken the time to post your comments and to enhance our services. Looking forward... More

janet n
Braintree, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed September 9, 2011
1
person found this review helpful

The hotel staff were courteous, friendly, very helpful and attentive. The whole hotel experience was luxurious and calming,just what is needed for a relaxing and pampered break. p.s. one needs to be fit to cope with walking up and down the steep hills but the transport was readily available to make exploring easier. More

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PPHOTEL, General Manager at Porto Palacio Congress Hotel & Spa, responded to this review
September 12, 2011

Dear Guest, Greetings from sunny Porto! It is very rewarding to receive Guests like yourself, who take the time to convey their thanks to us. Such comments certainly help in motivating our staff and more importantly assist us to provide a more personal service. We are also very glad to ear about your good experience on our wonderful city of... More

redneckerson5
Decatur, Georgia
Top Contributor
59 reviews
22 helpful votes
5 of 5 stars Reviewed August 26, 2011
1
person found this review helpful

We stayed three nights. We found the staff professional and responsive to our many questions. Our package included breakfast. The breakfast had a good choice of items with excellent service. In terms of comfort and amenities the hotel is first rate. They had a two for one special in the spa. My wife, who loves massages, booked two while I... More

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PPHOTEL, General Manager at Porto Palacio Congress Hotel & Spa, responded to this review
August 29, 2011

Dear Guest, Thank you for staying at Porto Palácio Congress Hotel & Spa during your recent stay in Porto and for enhancing the quality of our hotel services and location. Your opinion is the most valuable contribution to continuously improve the quality of our services. Regarding the hotel restaurants we are sorry we haven’t been able to meet all your... More

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Porto Palacio Congress Hotel & Spa
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