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InterContinental Porto Palacio das Cardosas

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Praca Liberdade 25, Porto 4000-322, Portugal
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InterContinental Porto Palacio das Cardosas
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1,067 Reviews from our TripAdvisor Community

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Traveler rating
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    172
    33
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a fantastic hotel. I am usually sceptical staying at the big hotel brands in interesting European cities as the experience of a large hotel chain can often strive so hard for “standard” that it takes away from the elegance and charm of a boutique hotel in a city. Well, not the InterContinental Porto. The hotel is stunning, rooms are... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Too expensive for a five star hotel that doesn't meet that level. Dark rooms: you can't see anything because there is not enough light. It's so depressing to arrive to a dark low light place. Noisy as hell so I had to use the sound soother to neutralize the noise. When I called the hotel they said I was getting... More 

Was this review helpful? Yes 1
FrancelinaAmaral, Manager at InterContinental Porto Palacio das Cardosas, responded to this review

Dear Caisiks Thank you for taking part of your precious the time review your recent stay at the Intercontinental Porto Palacio das Cardosas. Our guest comments help us improve, and continually provide the best guest experience possible. Please allow me to apologize for the inconvenience and negative impression you may have had with our Hotel. We hope to have the... More 

NYC northern suburbs, NY
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights in late June - it was very hot in Porto and the A/C worked perfectly. Ours was a points stay. When we arrived early, there were no available rooms but since my husband was tired, we just hung out in the lobby for about 90 minutes and were then given a lovely room with a small... More 

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Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed at both the Madrid and Rome intercontinental hotels (I really love the Madrid one) This trumps them both. Lovely old style front facing the lively square but inside it is all new. Our rooms overlooked the square but the rooms were quiet over night with no noise from either inside or outside the hotel. The doorman appeared the... More 

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Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has many pluses - superb location, beautiful interiors, very friendly and helpful staff, big opulent rooms, looks quality, feels quality and is quality! However the main thing that I want from any hotel is a good nights sleep and unfortunately the noise levels in the rooms means that this isn't going to happen. We were given a room... More 

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London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly staff make a good hotel a great hotel and this is certainly true of the intercontinental Porto. Everybody made us feel so welcome with their smiles and helpfulness. The hotel is very well situated in the main square and although our large and well equipped room was at the front it was very quiet with a great view of... More 

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UK
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I find myself writing my first one star review to expose those planning a trip to this hotel to ignore the price promise highlighted all over their website. I booked 4 nights, found it cheaper the same day on several UK sites. Reported it to get my one free night. During the correspondence this was turned down for 4 different... More 

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Belfast, Northern Ireland
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was situated in the heart ofPorto - about a 10 minute walk from the main tourist area along the River Duoro and the same from the main shopping area of the town. The service was friendly, welcoming, helpful and very efficient. We were in Room 105 - a corner executive room on the first floor with wonderful views... More 

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Paris, France
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is ok, but nothing more than that. I was expecting much more from what was supposed to be a top hotel in Porto. Rooms were clean, but average size and decor. Some of the staff were rude and inattentive (mainly one female receptionist). The spa was very disappointing - small size, with unprofessional staff - I didn't enjoy... More 

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FrancelinaAmaral, Manager at InterContinental Porto Palacio das Cardosas, responded to this review

Dear Mrs GabisBistro, Thank you for choosing the InterContinental Porto Palacio das Cardosas during your visit to Porto and for delivering you review on TripAdvisor. Please allow me to apologize for the inconvenience and negative impression you may have had with our service and wellness center. Rest assured that your comments will be reviewed by our team and take actions... More 

San Francisco, California
1 review
4 of 5 stars Reviewed 2 weeks ago

This Hotel was recommended by our travel agent and we loved it. Very well located, beautiful rooms and the staff was very nice. We'll definitely stay here again if we ever return to this great city. Recommended.

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