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Pousada do Porto - Freixo Palace Hotel

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Estrada Nacional 108 | 4300 Campanha - Porto, Porto 4300-316, Portugal
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Pousada do Porto - Freixo Palace Hotel
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Pousada do Porto - Freixo Palace Hotel
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697 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pasadena, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Service is impressive at Pousada do Porto. Our food allergies were noted and we were offered gluten free pastries at breakfast. The Pousada is not in the center of Porto but for us was an easy and enjoyable walk along the Doura River into town. We were glad not to have to negotiate the narrow streets of the inner city... More 

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Lisbon, Portugal
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect! Staff very friendly and helpful. Spotlessly clean. Very quiet and peaceful and that's because the location is a stone throw from the centre of Porto ie close enough, without the hassel and bussel of Porto's town centre. 2nd visit and, as good, if not better than the last time we stayed in October.

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Kent, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel goes one step beyond most in providing superb service at the front desk, housekeeping and in the restaurant. A beautiful building with excellent free parking and wifi. The room and the bed were very comfortable. Our dietary requirements were managed meticulously, including the canapés and other small add-ons to dinner. Will definitely be returning.

Was this review helpful? Yes 1
Kintzheim, Alsace, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Good to be able to stay in a palace designed by Nasoni, it gives a link to the historical city. Despite being out of the centre , it's fast and easy to travel and the area is quiet though not particularly enticing. The facilities and staff are very good. The interior decoration is somewhat astounding. The quality of the food... More 

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Sao Paulo, SP
Top Contributor
78 reviews 78 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is basically comprised of two buildings: The actual old palace and an annex next door. The palace building is beautiful but note that none of the rooms are located in the palace building. The palace building is good for business meetings, breakfast, lunch or diner and the bar area. The rooms in the annex building are spacious and... More 

Was this review helpful? Yes 1
Paula C, Guest Ambassador at Pousada do Porto - Freixo Palace Hotel, responded to this review

Dear Whissely, Thank you very much for your kind words; it is a huge satisfaction to know that you enjoyed your stay at Pousada do Porto, particularly the privileged location and our shuttle service. We are looking forward to see again! Warmest regards, Paula Coutinho More 

New York City
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed February 17, 2015

The Freixo Palace Hotel is one of Portugal's Posadas -- older buildings (in this case a Bishop's Palace) that have been converted into luxurious hotels. All the rooms are in an adjacent building which is a renovated factory. The rooms are spacious and the amenities excellent. The staff is very helpful. We only ate breakfasts in the hotel and they... More 

Was this review helpful? Yes 3
Paula C, Guest Ambassador at Pousada do Porto - Freixo Palace Hotel, responded to this review

Dear jocon111, Thank you so much for your kind words. We are delighted to help, and it is a great pleasure to know that we were able to make your stay even more enjoyable. We would like to apologize for your inconvenience with the lights in the gym, we will look into this and thank you very much for bringing... More 

Lisbon, Portugal
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

A Very pleasant stay at Pousada do Porto. A Very nice historical building with a garden and lovelly pool. The bedroom was quite Nice with a wonderfull view over the river. The hotel is not very central but a taxi can take you to The heart of oporto in 5 minutes.

Was this review helpful? Yes 1
Paula C, Guest Ambassador at Pousada do Porto - Freixo Palace Hotel, responded to this review

Dear Nuno377, Thank you very much fr your kind words, we are delighted to know that you enjoyed your stay. We have to agree with you, the view is stunning. Thank you very much for sharing your experience. We are looking forward to see you again! Warm regards, Paula Coutinho More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 28, 2015

I chose this hotel because I love old buildings, so I was disappointed that the bedrooms were located, not in the palace, but in a converted factory adjacent to the palace. However, the room was large, clean and comfortable with a great view of the River Douro. When we arrived the room was not ready so, unable to find anywhere... More 

Was this review helpful? Yes 6
Paula C, Guest Ambassador at Pousada do Porto - Freixo Palace Hotel, responded to this review

Dear Jennifer S, Thank you very much for your comments and giving us the opportunity to improve our services. We would like to sincerely apologize if you felt disturbed by our housekeeping staff, the purpose of the turn down service is for your guest to feel welcome and cosy when coming back. We are really sorry for your inconvenience. Also,... More 

Saskatoon, Saskatchewan, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 24, 2015

This is a late review...my husband and I stayed in this Pousada for two nights on our honeymoon tour of Portugal in November 2013. The ambience and friendly service in this 'castle' was excellent! We were able to taxi to and from the city centre with little trouble, and we suggest you do so. The lounge and breakfast were also... More 

Was this review helpful? Yes 1
Paula C, Guest Ambassador at Pousada do Porto - Freixo Palace Hotel, responded to this review

Dear Kirsten L, Thank you very much for sharing your experience in Pousada do Porto. We are thrilled that you decided to celebrate such special occasion with us and that you enjoyed your time here. We are hoping to see you any time soon! Warmest regards, Paula Coutinho More 

Chicago, Illinois
Top Contributor
69 reviews 69 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 23, 2015

We booked this hotel as we wanted to experience the Pousada hotel style for one leg of our trip. The main part of the hotel is set in the rather more grander building and the rooms are in an attached renovated property. We were there for two nights and were out most of the day but would have loved to... More 

Was this review helpful? Yes 2
Paula C, Guest Ambassador at Pousada do Porto - Freixo Palace Hotel, responded to this review

Dear Chicago_traveller123, Thank you so much for sharing your feedback at Pousada do Porto. We are delighted to know that you enjoyed your stay. We are looking forward for your next visit. Warm regards, Paula Coutinho More 

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