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Pestana Colombos Premium Club

Travelers' Choice award winner
Estrada Nacional 111 | Campo de Baixo, Porto Santo Island 9400, Portugal
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Pestana Colombos Premium Club
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Pestana Colombos Premium Club
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203 reviews from our community

Traveler rating
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    45
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Swindon, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Have recently returned from a week staying at the Pestana Colomos Premium Club and whilst the stay was pleasant it was not without its drawbacks. I will start with the positives, The hotel is very clean and the staff are fantastic, we have a 16 month old boy and he was just spoiled with attention from everyone. The rooms were... More 

Was this review helpful? Yes
Berkshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We have just returned from this hotel and must say we were pretty disappointed overall. The rooms and bars were to a high standard but the food at the buffet service was very bad, nowhere near five star. It was bland and never hot enough, nothing was served fresh and you rarely saw a chef. Far worse than this there... More 

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the best holidays we have experienced. The staff and we mean ALL the staff no matter who they were or what position they held were excellent. We were made to feel relaxed the minute we arrived. We just cannot fault the place. Sharing the two hotels was also a bonus as it catered for all taste and the... More 

Was this review helpful? Yes 4
England
Contributor
19 reviews 19 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely romantic retreat. Luxurious rooms and easy access to 9 km of sandy beach, perfect for long walks in the sand and beautiful views. At times we were the only people for miles on the beach. Relax by one of many pools or use the adult only spa facilities at the sister hotel next door. The rooms are lovely with... More 

Was this review helpful? Yes 4
AQuintal, Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, Thank you for taking the time to post such a nice and detailed review regarding your recent stay at Pestana Colombos Premium Club and share it with other travelers. Thank you for your very kind comments regarding our Hotel facilities, Service and Staff. I'm sorry you had a not so nice experience at Madeira Lovers once. I do... More 

Reading, United Kingdom
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Wow what a great place to come on a holiday we are staying at the Pestana Columbus this week and believe me you will not be disappointed if you stay here or its sister hotel. The staff are so friendly nothing is to much trouble everyone is so pleasant and they smile all the time, the food is good and... More 

Was this review helpful? Yes 11
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What a perfect place for our honeymoon. Can honestly say we were looked after and spoilt. Location brilliant walks along sandy beaches to cove or town playing in rock pools. Room we upgraded to a sea view and it was out of this world the bath in the bedroom was ace the shower amazing.

Was this review helpful? Yes 3
AQuintal, Manager at Pestana Colombos Premium Club, responded to this review

Dear Mrs. Elaine S, Thank you so much for your sharing your experience with other guests. We feel very happy that you had chosen our Hotel for such a special occasion as your Honeymoon. We wish you could come and meet us all again soon. Best Regards from our Golden Island. Ângela Quintal Unit Manager More 

Aylesbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Great rooms lovely location food good but was a little on the cool side and a little undercooked on some dishes.take a kettle with you no tea/ coffee in room .beach great but 60 euros per sun lounge per person a week as the hotel does not own it.this is the place to stay and pop next door for your... More 

Was this review helpful? Yes 4
AQuintal, Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, Hope you had a good return back home. Thank you for sharing your review regarding your recent stay at Pestana Colombos Premium Club. As you mentioned we don’t have coffee/tea maker in the room, however we are very pleased to place one in your room by room service shall you wish. Thank you for sharing your comments with... More 

Manchester, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

What a find. A great hotel with even better staff in a gem of a location. Travelled in May with Thomsom and everything about our week exceeded our expectation. The hotel is contemporary in style with excellent rooms. The staff were amazing...... really amazing. The food was generally good, occasionally very good and excellent once. The drinks were of good... More 

Was this review helpful? Yes 5
AQuintal, Manager at Pestana Colombos Premium Club, responded to this review

Dear Mr. CornishMancs, Thank you very much for sharing your feedback regarding your recent stay at the Pestana Colombos Premium Club. We are delighted to hear you had a great time with us and enjoyed our beach location. We are glad you enjoyed the quality of service we provide. All our staff is happy to be at your service and... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am currently staying at the above. What can I say about this place? The hotel is amazing, the staff are amazing and the food is amazing. It really is like a little paradise. I would highly recommend staying here .... In fact I'm dreading having to go home. They also have villas here and I'm hoping to come back... More 

Was this review helpful? Yes 20
AQuintal, Manager at Pestana Colombos Premium Club, responded to this review

Dear Mrs. NickyNoona, Thank you very much for your Review. Hope you are both well and that the journey back home last Monday has been safe. it was real pleasure having you as our Guest and to being of service, and we look forward to your next visit and to offering you more ‘Memorable Moments’. Our kindest regards, Ângela Quintal... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Sometimes you see a negative comment and wonder what's happening. All I have to say Pestana Colombos is fantastic, and I could not fault this hotel at all. The staff are so helpful and aim to make your holiday something special. The hotel is spotless and the food is to die for. Fantastic little island and so safe and secure.... More 

Was this review helpful? Yes 13
AQuintal, Manager at Pestana Colombos Premium Club, responded to this review

Dear Mr. Paul E, Thank you very much for your review shared on tripadvisor and your loyalty to the Pestana Colombos Premium Club. It is a great pleasure to have you with us and knowing that you enjoyed the great quality of service we are offering. We are looking forward to welcome you back this next September. Sincerely, Ângela Quintal... More 

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