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Pestana Colombos Premium Club

5.0 of 5 Estrada Nacional 111 | Campo de Baixo, Porto Santo Island 9400, Portugal
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Certificate of Excellence 2014
Pestana Colombos Premium Club
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Pestana Colombos Premium Club
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185 reviews from our community

Traveler rating
    132
    41
    10
    2
    0
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66
88
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Business
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (185)
  • Mar-May only
    (12)
  • Jun-Aug only
    (92)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (1)
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Tonbridge, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

From the very beginning of the stay we have nothing but praise for all members of staff at the hotel. Nothing was too much trouble and every request was granted immediately. Although our suite was a distance away from all amenities, we were assured that if we needed to use one of the buggies to transport us anywhere within the... More 

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London
Contributor
19 reviews 19 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed November 3, 2014

Both Pestana Hotels (ranked 1 & 2) are next door and guests can use both facilities - so this review covers a little of both. We were booked to stay in the sister hotel but didn't like our room (back of the hotel, near the road and far from the main services) - my wife, who speaks Portuguese asked if... More 

Was this review helpful? Yes 2
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, Thank you for taking the time to post a review regarding your stay at Pestana Colombos and share it with other travelers. We were delighted to learn you had a very enjoyable time with us! Thank you for your feedback about the kids club, we will use your example to improve our service there. We hope to have... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

I'm not going to say a lot just incase you can't be bothered to read it. But everything and everyone at this hotel were fantastic. Nothing was to much trouble for the staff at this hotel. The Management were also great and always on hand. The next great thing was the animation team they went far beyond there remit to... More 

Was this review helpful? Yes 1
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, Thank you for the great review! We are delighted that you enjoyed your holidays. We hope to welcome you back soon! Kind regards, João Martins Area Manager More 

DOVER
Top Contributor
71 reviews 71 reviews
30 hotel reviews
220 helpful votes 220 helpful votes
5 of 5 stars Reviewed October 30, 2014

Returned to this beautiful island and 5 star resort for our seventh visit. The shared Pestana Porto Santo and Colombus hotels are second to none with fabulous facilities on offer in the most enchanting location on the island. Unfortunately we learnt the Colombus was closed early on the day we arrived for various reasons. Low occupancy for the remaining part... More 

Was this review helpful? Yes 2
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Friend of Porto Santo, Thank you very much for your many visits and for taking the time to post your review. All the Team feel very Happy when we welcome you and your wife in our resort. We are looking forward to welcome you again next May. Warm regards, João Martins Area Manager More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

as has been said in numerous reviews this hotel stands out from your normal european resort, for all the right reasons, staff especially, who work beyond their duty of call.we stayed 15th sept for 2 weeks an was nt long enough in our eyes. met some lovely people too , thanks for makin our holiday 1 to remember guys. can... More 

Was this review helpful? Yes 3
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Customer, Thank you for visiting the Pestana Colombos and for taking the time to post a review at TripAdvisor. We will share your kind comments with all the staff members, who will be happy to know of your satisfaction. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is... More 

Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 28, 2014

We stayed here for a week in September this year. I can not fault the overall hotel experience or the staff. The rooms are fab. The hotel clean. The beach is great. I would not recommend this hotel for families with young children as there are no facilities at this hotel to keep them occupied which the Hotel next door... More 

Was this review helpful? Yes 2
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Colombos. It is always a pleasure to receive positive feedback. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is available at our website. Looking forward to welcome you in Porto Santo in a near future. Kind regards, João... More 

Huddersfield, United Kingdom
2 reviews
5 of 5 stars Reviewed October 28, 2014

My family and I stayed here in August and even now I am still smiling at the memories of the holiday, we were booked into the sister hotel next door but because the this hotel was just opening we where given a room at the colombus. We had a lower ground apartment they had beds for 6 and as a... More 

Was this review helpful? Yes
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Pestana Colombos, is always a pleasure to receive positive and constructive feedback and we hope to have the opportunity in the near future to welcome you again. I would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is available at our... More 

hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 17, 2014

We visited Colombus in June and had the most amazing time. We upgraded to a sea view room which was so worth it! super private and great views. The rooms were GORGEOUS, shower amazing, beds so comfy you didn't want to get out of them, mini bar was restocked with a couple of beers and soft drinks each day which... More 

Was this review helpful? Yes 4
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Customer, Congratulations on your “engagement!” Thank you for celebrating your special occasion with us. We are delighted that you enjoyed your recent stay. We do apologize for nothing special been done in your room due to your engagement. We hope to welcome you back next year, please let me know before. Kind regards, João Martins Area Manager More 

Suffolk, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 13, 2014

I am not one to write on trip advisor as we all have different tastes and expectations. However, the staff at this hotel definitely deserve a mention. Whatever the time of day you will always find plenty of staff to greet you with a smile and take time out to talk to you. Beautifully clean throughout the hotel, well maintained... More 

Was this review helpful? Yes 4
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. We would like to take this opportunity to invite you to join our loyalty program Pestana Priority Guest which is available at our website. Looking forward to welcome you in Porto Santo in a near future, Kind regards, João Martins Area Manager More 

west sussex
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2014

Stayed at the sister hotel Columbus 22 September which was an excellent choice. The staff went out of their way to ensure we had everything we needed to make our stay enjoyable especially Mihaela on reception who was so helpful to us two senior citizens, so special thank you to her. The hotel is in a quiet peaceful location, but... More 

Was this review helpful? Yes 7
Martins J, General Manager at Pestana Colombos Premium Club, responded to this review

Dear Guest, We are pleased to hear that you have enjoyed your stay with us. Your positive comments about us have been really appreciated and we sincerely hope that your travelling plans bring you back to Porto Santo again, so we can have the pleasure of hosting you again to offer “Memorable Moments”. Kind regards, João Martins Area Manager More 

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Additional Information about Pestana Colombos Premium Club

Address: Estrada Nacional 111 | Campo de Baixo, Porto Santo Island 9400, Portugal
Location: Portugal > Madeira Islands > Porto Santo Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Pestana Colombos Premium Club 5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Venere and Despegar.com so you can book your Pestana Colombos Premium Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Colombo`s Beach Hotel Porto Santo
Colombo`s Beach And Spa Resort
Hotel Style:
#2 Luxury Hotel in Porto Santo Island
#2 On the Beach Hotel in Porto Santo Island

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