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Golden Residence Apartment Hotel

4.0 of 5 Rua do Cabrestante 25, Funchal, Madeira 9000-105, Portugal
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Golden Residence Apartment Hotel
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424 reviews from our community

Traveler rating
    224
    153
    36
    6
    5
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79
249
17
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Golden Residence Apartment Hotel
See the most recent reviews
1 review
3 of 5 stars Reviewed 4 weeks ago

It is very modern and clean hotel just outside Funchal centre. Restaurant is very good but you could shop around for the same price. Hotel does have quite restrictive policy on swimming pool towels where you can only exchange them between 12:00-19:00 and where you do have to pay 35 euro, good idea to bring yours if you go there.... More

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Cumbria
Contributor
19 reviews 19 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 22, 2014

Currently staying at GR. Lovely hotel, clean, very friendly staff in all departments, and no complaints whatsoever. We are on a B & B basis and breakfast is delicious. Nothing spectacular, but more than adequate. Indoor & outdoor pools to sharpen the appetite before bfast, jacuzzi, gym, quiet areas on roof terraces. Steam & sauna from 17:00 hours. Used all... More

Was this review helpful? Yes 1
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

Thank you for having chosen the Golden Residence Hotel for your holidays as well as for having shared your experience with Trip Advisor readers. Definitely it was a great pleasure to hear that you had an enjoyable time in our Hotel. Please be sure that we’ll always keep all of our efforts to surpass our guest’s needs to remain your... More

London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2014

spent 6 nights and enjoyed every minute in the hotel. although on arrival they must have moved us into a room built for disabled needs and did not mention this until we got into the room. initially disappointing but turns out we had an enormous room. The hotel has very excellent facilities and everything you need although it does have... More

Was this review helpful? Yes 1
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

Thank you very much for your comments regarding your stay at the Golden Residence Hotel. We are very happy to know that we could bring you comfort while with us. Kindly note that we are continuously improving our services and facilities to keep being the first choice in our city, and we’ll keep all of our efforts to surpass our... More

Derby, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 26, 2014

We have just returned from a 7 night stay at the Golden Residence and we have already started to plan our next trip! This hotel is fantastic with very welcoming and friendly staff. As soon as we arrived, we were greeted by the reception team and were informed that our room had been upgraded to a suite, free of charge!... More

Was this review helpful? Yes 5
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

We have truly appreciated your review regarding your stay at the Golden Residence Hotel and are very happy that we had the opportunity to leave you such positive experiences. On behalf of the Golden Residence Hotel team, I hope we have the pleasure of welcoming you back in a near future. In the meantime we remain with best regards from... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2014

Pros: * breakfast (variety and amount) * upgraded room for free (to room with view) * good WIFI coverage in public areas and pleanty of seats in them * professional and helpfull staff * terrace with view to ocean * cleaness * pool (indoor and outdoor) * close to the bus stop and shopping center Some minor things: * in... More

Was this review helpful? Yes 3
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

Thank you for sharing your review with Trip Advisor readers we were very happy to acknowledge your experiences about our services and facilities. Our guest’s opinions are always most valued as it is based on them that we keep all our efforts to improve and continue being your hotel of choice in Madeira. Definitely it was a great pleasure to... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 18, 2014

I would definitely give this hotel 4***, superb location (not to far from Funchal), modern bedrooms, superb view, however mediocre breakfast. We had asked for a quite room, and were then given an upgrade with a sea view. No complaints and thinking about visiting next year again!

Was this review helpful? Yes 1
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

We sincerely appreciate your choice by making your reservation at the Golden Residence Hotel as well as for having shared your experience with Trip Advisor readers. Thank you for your comments which are most valued to us, it is very important for us that you know that our guests opinions are most valued and based on them we can keep... More

Edinburgh, Scotland
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 1, 2014

I know Madeira well and chose the Golden Residence in July because it is a bit further out of Funchal with stunning views of Cabo Girao. My budget was tight and the Golden Residence fitted the bill. however, I was disappointed when I arrived to be told that there was no room available and I would be offered another hotel... More

Was this review helpful? Yes 6
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

We sincerely appreciate your choice by making your reservation at the Golden Residence Hotel as well as for having shared your experience with Trip Advisor readers. Thank you for your comments which are most valued to us. Rest assured that we will keep maintaining all of our efforts to surpass our guest’s needs in order to remain your Hotel of... More

Birmingham, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 28, 2014

The hotel is just great in every way . Firstly , the rooms are very clean , difficult to find a blemish . The pool area is spotless and just the scenery is breath taking . The ideal place to read , swim , eat and drink . One of the most relaxing holidays I've ever had . The hotel... More

Was this review helpful? Yes 4
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

It was a great pleasure to have you as guests at the Golden Residence Hotel in Madeira, we have really appreciated the time spent to share your review with TripAdvisor readers. Our main goal is to let our guests know how special they are to us, and I’m happy that we had the opportunity to leave you such positive experiences.... More

Welwyn, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 24, 2014

Having booked & paid for one apartment and one suite at this hotel in April I was told our arrival (1/8/14) for our 11 night stay that there was no rooms available for us and that we would be sent to another hotel for the first 4 nights. I had phoned on two separate occasions prior to arrival to confirm... More

Was this review helpful? Yes 3
arcilia, Manager at Golden Residence Apartment Hotel, responded to this review

Many thanks for your review. We understand that having a Hotel 100% full during several days can sometimes strain our ability to satisfy our guests several demanding’s and necessities. In your particular case we were able to find a solution and give you the room previously booked. Due to TAP strike and because we were 100% full, we had in... More

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Additional Information about Golden Residence Apartment Hotel

Address: Rua do Cabrestante 25, Funchal, Madeira 9000-105, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Residence Apartment Hotel 4*
Number of rooms: 176
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Also Known As:
Golden Residence Apartment Funchal
Hotel Golden Residence Apartment
Golden Residence Apartment Hotel Madeira/Funchal

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