The Residence has top quality apartments with gardens. This is what clinches it for us as we can step out of the bedroom and lounge straight into a perfectly manicured garden. Customer Service is first class and the choice and value of the food and beverages is not as expensive as some 5* establishments. The pools and garden aeas are... more

We arrived at the residence on 17th August 2009 for our third year in 'our' apartment which is located on the 4th floor and faces west opposite the 'so-called 5-star hotel Melia Madeira'. Now when we arrive, it is almost like arriving at our second home. The staff are very welcoming, helpful and make you feel relaxed. Check-in took a... more

Well appointed rooms with everything you could want for your stay. The beds are huge! You can get 4 pillows across from one side to the other! All rooms have a sea view. Beautifully kept grounds with staff that want to help you. The Bar and restuarant are a little more expensive than avaerage but that reflects the type of... more

This resort is PERFECT for a relaxing family vacation and would definitely recommend this hotel to anyone seeking a relaxing vacation in a beautiful setting. The resort is beautiful - the swimming pools are surrounded by beautifully manicured gardens and stunning sea views. The service in the hotel - reception, groundsmen, housekeeping, and waiters are extremely attentive and friendly. We... more

After a long hesitation (between Porto Mare and The Resindence) we decided on favour of the Residence and spent 10 woderful and unforgettable days in this hotel in July. And this was a very good decision! Nevertheless I was a bit disappointed upon arrival because of our room position (room nr. 3001), unfortunately room change was not possible due to... more

Satyed here for one week Jun 22 to Jun 29th. We were upgraded from the Eden Mar Hotel to The Residence, which is actually a timeshare operation. The three hotels on site are big, clean, well appointed, and you can make use of all the facilities. The hotels are at the west end of the town, overlooking the sea. Our... more

We stayed at the Porto Mare Residence for a week, we are already talking about going back for two.The hotel is massive like a ship grounded on the mountain. The corridors reminded me of ant holes, they seemed to stretch forever and it took us a few days to find our way around! We were told that our room was... more

We are not 'holiday complex' people at all and booked a week at the Eden Mar in some ambivalence, knowing we like Madeira , wanted to self cater and wanted to swim in February so needed an indoor pool. On arrival at the Eden Mar we were changed to the Residence which definitly suited us better - particularly as we... more

We stayed at Porto Mare hotel side 3 years ago, and came back to the Residence with our family of 2 small children. Our experience was like our previous one some years back -- first class. 1) Service. Just perfect. For example, we requested a baby cot for our little one upon our arrival to the room, and it was... more