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All 91 Funchal hotels

lti Pestana Grand Hotel

5.0 of 5 Hotel   |   Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
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Ranked #15 of 91 hotels in Funchal
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 14, 2010
Rockabee Yorkshire
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752 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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There are newer reviews for lti Pestana Grand Hotel
See the most recent reviews
Yorkshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 14, 2010

My wife and I have just returned from our fifth visit to this fabulous hotel and we are certain to return again. We were very impressed on our first visit 4 years ago - so much so that we went back 9 WEEKS later, but the hotel had not been open that long and so everything was new and SHOULD... More

Was this review helpful? Yes 1
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, Thank you very much for staying with us for the fifth time!!! Is there a better prize than a loyalty of a guest? We are very happy to know that you still select our hotel, to spend your holidays and we will do our best, to provide you excelente service everytime you visit us. Our staff is aware... More

Aberdeen
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2010

Had an amazing honeymoon here with rose petals on the bed on arrival and wine and fruit in our room. Amazing staff, very keen to help. Would go back in a heart beat. Loved it.

Was this review helpful? Yes
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, I must say it's always a big responsability to receive a honeymoon in our hotel, but also a tremendous pleasure to prepare such a special occasion for you. We did our best to make this a memorable moment during your life, and we are happy to know that we were well sucedded. With kind regards More

Christchurch
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 30, 2010

Stayed B&B on a very-last-minute, excellent value, deal. Upgraded at reasonable cost from a perfectly good room but to an even larger one with better sea / cliff views. Very clean, quiet and well appointed with bidet / bath, super shower, king-size comfortable bed, good size balcony, free safe and fridge use. Bath robes supplied, but so many people wandering... More

Was this review helpful? Yes 1
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, Thank you for sharing such a detailed review with us and to all people that read the trip advisor. It's important that this message is passed, your review will let us see in which things we can improve our facilities or servide to make your next stay even more enjoyable. I'll make sure Lisbeth receive the message sent... More

Cheshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2010

We enjoyed a wonderful 2 weeks in this superb sea front hotel. The whole hotel was spotless with excellent friendly welcoming and helpful staff. The grounds and garden are beautiful as well. We stayed on bed and breakfast basis and the breakfasts were terrific with a wide variety of hot and cold food. Just two negative points: Despite our brochure... More

Was this review helpful? Yes
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, Thank you for choosing our hotel to spend your holidays. We are very proud of the positive comments you made and, we will do our best to improve some things that you didn't like that much. We hope you had a safe flight back home and we wish to see you again in our hotel. With kind regards More

stockport
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 7, 2010

Have just spent a week at the Prestana Grand Ocean resort on bed and breakfast. The hotel has a great outlook over the sea and hills. Our room (1005) looked over the sea and hills. The room I could not fault, large, lots of sitting area, balcony that got the sun in the afternoon. The bathroom was large, bath, toilet,... More

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FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, Thank you for choosing our hotel to spend your holidays and leaving your opinion on trip advisor. We apologise for some things which did not correspond to your expectations and i will take good note of these comments, presenting them to our management. We had some hard times at breakfast due to a big group that stayed in... More

Oxford, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 31, 2010

We had a great week at the Pestana Grand. Teenage son filled up on giant breakfasts and worked them off in the gym and pool. My 13-year-old daughter justed loved the luxury. All the staff were friendly, helpful and very efficient. Highly recommended.

Was this review helpful? Yes
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, I'm speachless with your review and also very happy. Everytime we felt that our guest had a wonderful time, it's a plus for us. We hope you had a safe flight back home with your family, and we sincerely hope to see you again. Best Regards from the lti Pestana Grand staff More

Dublin
Top Contributor
97 reviews 97 reviews
75 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed October 31, 2010

There is a courtesy bus which solves the problem of location. Nearby is a lovely promenade, but like everywhere in beautiful Madeira, it is extraordinarily hilly. Room was large and comfortable, breakfast lovely with that delicious sweet tender local bacon. If you come down at 7.30 when breakfast atarts things are not quite ready, and you have to make your... More

Was this review helpful? Yes 2
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, Thank you very much for your feedback about your recent stay in our hotel. It's with positive but, also negative points that we can try to improve and provide a better service to our guests. You are right, our hotel is not as near as the others to the city but, it's also quieter and we think that... More

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2010

We decided to take one more trip in 2010 and opted on Maderia, we have never stayed in Lti Pestana hotel previously. Accomodation exceeded expectaions and standard of rooms and service were faultless. We always stay in a 4+ hotel and in the past been let down by reality, this was not the case at the Pestana. Would recommend a... More

Was this review helpful? Yes
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, We are extremely happy to know that we, and the hotel correspond to your expectations! We will look forward to receive you again and wish you all the best. Best Regards from all More

Southport, United Kingdom
1 review
5 of 5 stars Reviewed October 28, 2010

The service at the pestana was excellant . Staff were polite and always pleasant. The restaurant staff were a little overworked at times but despite this breakfast was always of a high standard, every taste is catered for! The rooms were lovely although we stayed in a land view room and were a little dissapointed that we were very near... More

Was this review helpful? Yes
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, First of all, we would like to thank you for choosing our hotel, as there are so many in the island! I sincerely hope you had a wonderful time with us, and we hope to see you again. If you plan to visit us please send me an email (guestrelations.pgm@pestana.com) we will do our best to make your... More

Guernsey
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 24, 2010

The Pestana Grand is a very good hotel with excellent facilities, but just lacks a few things to bring it up to the full 5* standard. The hotel is lovely, the grounds are beautiful, pools nice, really nice to sit out in. The bars areas nice, rooms good size etc. Howvever there was a few things i didn't like, one... More

Was this review helpful? Yes 1
FrontOfficeGrand, Guest Relations Manager at lti Pestana Grand Hotel, responded to this review

Dear guest, We want to thank you for such a complete review about our hotel. It really is a procedure to charge, not for the tea and coffee facilities but, for the service that is provided to take it to your room. As a hotel which is part of the Pestana Group we need to follow these standards and you... More

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Additional Information about lti Pestana Grand Hotel

Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — lti Pestana Grand Hotel 5*
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Hotel Madeira/Funchal

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 On the Beach Hotel in Funchal #10 Spa Hotel in Funchal #10 Family Hotel in Funchal #12 Business Hotel in Funchal #14 Luxury Hotel in Funchal #15 Romantic Hotel in Funchal #15 Top resorts Hotel in Funchal
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Number of rooms
177

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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