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Lti Pestana Grand

#14 of 89 Hotels in Funchal
Certificate of Excellence
Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
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Lti Pestana Grand
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Lti Pestana Grand
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921 reviews from our community

Traveler rating
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    258
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerset
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Grand is a first class hotel , lovely location overlooking the sea on the beautiful island of Madeira. Rooms are spacious , well presented and clean, theirs a nice little gym, with indoor pool ,steam room etc., the outside pools are large but not deep, an adult can stand up anywhere .there are 2 super market close by and... More 

Was this review helpful? Yes 2
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Guest, We are grateful to be choosen by you, as your holiday experience at Madeira Islands. Glad to learn that, all facilities and services provided during you stay with us were appreciated and, up to your expectations. We look forward to welcome you back in the future. With kind regards Alberto Reynolds Manager More 

Haugesund, Norway
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We do visit Pestana Grand once or twice a year. The reasons are many. The good atmospher, the friendliness, the good food, good service and silence. And just to mention it: its easy to go anywhere from the hotel by car or hire a taxi.

Was this review helpful? Yes 3
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Guest, Thank you very much for sharing your feedback about the Pestana Grand and especially, for your loyalty to our hotel. We hope to see you again in the future and present our kindest regards. Yours sincerely Alberto Reynolds Manager More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Pestana Grand is a lovely hotel in a good location with friendly staff. Room on 4th floor with sea view was spacious and was kept immaculately clean. Breakfast was nice with lots of fresh fruit, lovely rolls and eggs cooked to order although the mushrooms and scrambled eggs on the buffet were lukewarm. As I am vegetarian we ate at... More 

Was this review helpful? Yes 3
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Guest, We are extremely happy to hear that you have really enjoyed your recent experience at the Pestana Grand Hotel. I shall share you compliements with our staff which in their name I thank you Thank you for getting the time to post your feedback about our Hotel in TripAdvisor and we very much look forward to have the... More 

Gloucester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our second visit to a wonderful hotel. Everything at this hotel is to a high standard. The reception staff, the restaurant staff, the staff in the spa / gym and the cleaning staff were second to none. We will certainly return again.

Was this review helpful? Yes 2
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review

Dear Guest, Thank you very much for choosing us again for your holidays. We all were thankful for your compliements and kind words about staff in general and send you also, our warmest regards. We do hope to welcome you back in the future. Yours sincerely Miguel Grosse lti Concierge/Guest Relations More 

Bridgwater, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second visit to the Pestana Grand and we were not disappointed. Picturesque surroundings, excellent facilities and beautifully clean. Staff were extremely attentive and friendly. Everything you could wish for in a hotel by the sea. We will return!

Was this review helpful? Yes 2
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review

Dear Guest, Thank you very much for joining us and for your loyalty to the Pestana Grand Hotel. It's a pleasure to read that, we manage to provide you once again, a memorable holiday to remember in the future. With kind regards from all of us and looking forward to see you again. Miguel Grosse lti Concierge/Guest Relations More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Pastana Grand rooms large and comfortable. Breakfast excellent with huge choice. Indoor public areas extensive with great facilities including spa. Outdoor pool areas very impressive. Reception staff very friendly and helpful. Giving useful information on where to visit and where to eat out. Bar staff great fun and always smiling. What a treat

Was this review helpful? Yes 2
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review

Dear Guest, Thank you very much for staying at the Pestana Grand Hotel. Our aim is to provide and exceed the expectations of every guest that stay with us. With makes us proud and it's with joy that we receive this feedback from you. We all send you our kindest regards to you and your relatives and look forward to... More 

West Malling, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was booked at the last minute food was good, service good, freebus to Funcahl was a plus and we filled our week with walking sight seeing . Funchel has jump on jump off open top bus so that was great This island is known to be hilly however there are many short guided tours or catch the local bus... More 

Was this review helpful? Yes 1
scotland
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Spent a week at pestana grand with two friends in march. Rooms well appointed, very clean. Comfortable beds and balcony furniture. Nice toiletries and robes. Only had breakfast but there was a good choice of food, service was prompt and friendly. Lovely pool area and gardens were beautiful. Spa facilities very good. Good musicians provided the evening entertainment and bar... More 

Was this review helpful? Yes 4
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review

Dear Guest, Thank you very much for visiting us. We were happy to know that you have enjoyed the facilities and service provided from us. We do hope to have the pleasure of welcoming you back in the future and send our kindest regards to you and your relatives. Miguel Grosse lti Concierge/Guest Relations More 

Chesterfield, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our second visit to The Grand, and I have booked for next year already! The rooms looking out to sea are amazing. Large and immaculately clean. The staff are extremely pleasant and helpful - nothing is too much trouble! Even the bar prices are very reasonable, for a hotel of that quality! Well positioned for access into Funchal... More 

Was this review helpful? Yes 1
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review

Dear Guest, Thank you very much for joining us again and, your loyalty to the Pestana Grand. We hope and will do our best to keep up the standards you are used to and, will share your compliments with our staff. With kind regards and looking forward for you visit in the future. Miguel Grosse lti Concierge/Guest Relations More 

Purley
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Another fantastic stay at this hotel. Fabulous rooms which are spotlessly clean as is the rest of the hotel. Staff are extremely helpful. Breakfast is superb especially when the sun in shining and you can sit on the terrace overlooking the ocean. Cannot wait to go back.

Was this review helpful? Yes 1
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review

Dear Guest, Thank you very much for staying again at the Pestana Grand. Were glad that we manage once again, to please you and provide another memorable holiday in Madeira. We all send our kindest regards and hope to see you soon. Miguel Grosse lti Concierge/Guest Relations More 

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