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Lti Pestana Grand

#11 of 88 Hotels in Funchal
Certificate of Excellence
Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
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1 room 1 guest
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1,145 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (408)
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adelaide, south australia
Level Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was made really welcome from the word go by the excellent reception staff. My room was well appointed and spotless but the mattress could have been better.Breakfast was sumptuous and included freshly cooked eggs Dinner was buffet styleand was very good but rather expensive at €29. Dining and bar staff were all friendly and helpful. The indoor bar unfortunately... More 

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Culcheth
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff are excellent and nothing is too much trouble. Everyone were so courteous and polite. The room and suite we had was one of the best we have stayed in. Beautiful views and spacious with two private balconies. We preferred this location which was ideal for jumping on local buses to Funchal (5 minutes away) or one could use the... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stay here if you wish to be treated like a criminal. They basically summoned my father in law to the reception and accused him of smoking on his balcony. The gentleman on receception stated in front of guests that he had been smoking on his balcony and also treated him like a scorned child. He is in his eighties and... More 

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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One way or another, we are all creatures of habit, and we take comfort from doing and experiencing things which are familiar. For many, holidays are an example, and in our case we must own up to probably about twenty visits to Madeira, about half on one week stays, and the rest on one and two day excursions from cruises... More 

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Derby, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Pestana Grand 24-31 August. Lovely hotel which strikes a great balance between staying out of Funchal for peace and quiet as well as good location for the Forum Shopping Centre and plenty of restaurants nearby. The impression / atmosphere you get when you walk through the door and meet every member of staff is that they... More 

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London, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is great with fantastic views of the sea and surroundings, we stayed half board, which was nice so it gave us a chance to explore the island, loads of coffee shops whilst walking around, the pool at the hotel was a nice size for families, will recommend this hotel, I stayed 5 nights which was enough for me.

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Cirencester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very friendly & helpful staff. Great, very quiet location overlooking the sea. We had a room with a Side Sea View which was beautiful as overlooked the gardens, pools & sea. There are 2 large pools & a smaller children's pool. We stayed in August and one of the larger pools was just for use by adults, which we felt... More 

Was this review helpful? Yes 1
Driffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This was our first trip to Madeira, we stayed in the Pestana grand for 10 nights. It was brilliant! Staff were all very friendly and helpful, nothing was too much trouble. Even though the hotel was at high occupancy it was never too busy or loud, the poolside was always relaxed and quiet.

Was this review helpful? Yes 1
uk
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

a really fab hotel staff were very helpful and caring i had my birthday here and the management sent up a home made card and bottle of fizz apartment room on the 5th floor with ocean views well worth the extra really good sized room with small kitchen area and nice sized bathroom would have liked a walk in shower... More 

Was this review helpful? Yes 2
Rotherham, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel is lovely. It is set high overlooking the sea in extremely well kept gardens and the hotel décor is excellent. It is light and airy, the rooms large and tastefully appointed. The restaurant/bar, pool, cleaning, and reception staff all work very hard, are professional, and are keen to please holidaymakers. We were bed and breakfast and ate outside... More 

Was this review helpful? Yes 3
Alberto_Reynolds, Manager at Lti Pestana Grand, responded to this review

Dear Dave S, Thank you very much for your feedback and for choosing the Pestana Grand over so many hotels in Madeira. Were glad that we have corresponded to your expectations in which regards to location, facilities and service provided from the team. We do our best to provide the most relaxed holiday to our guests and we are happy... More 

Hotel Review Summarization

What travelers say

  • Sea view(10)
  • Very good(10)
  • Friendly and helpful(3)
  • Courtesy bus(3)
  • Evening meals(3)
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Sea and Pool View Room (28)
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