We have been to this hotel many times before as we have a timeshare , but we feel the apartment is now looking very tired . Most of the Hotel has been refurbished over the years but not the apartments. The lifts are very slow and you have to wait ages for one to come and as there are only... More

Previous reviewer has covered all the major points.We had a port and mountain view (room 1127).We thought the food at breakfast was o/k,but dinner was a very poor selection.The evening entertainment was for the older clients.We had a lovely time,weather was very good. This hotel caters for people who like to stay in or around the hotel(very elderly or disabled),and... More

Excellent location about 10 minutes walk from the centre of Funchal. Large modern en suite bedroom with all the facilities and an excellent view. Friendly and efficient service provided by all staff. Good facilities in the hotel including gym and various swimming pools. Good restaurant, but perhaps too many buffet evening meals (we were half board). Allowed to use the... More

We stayed, with friends, at this hotel for a week in April 2012. The hotel is superbly located with wonderful sea views and is a ten minute walk from the centre of Funchal. The walk from the hotel into Funchal is downhill and pleasant, but coming back is quite steep and may cause some difficulties for elderly guests, or for... More

we stayed here for one week in the owner apartments from the timeshare side of it. great island. stunning scenery and very nice hotel, 2 pools one garden and one at the Atlantic sea level from where you can swim in the sea hotel has a great reception area with lovely flowers renewed often we did not eat in the... More

Pestana Carlton is a big clean hotel, with beautiful views over the sea. Book seaside room! Balconies are quite small, with two chairs and a small table. (Standard room) Beds are comfortable and rooms quite big. Nice pool area. We liked that the hotel has a good location, easy to reach both Lido and old town. More

We have stayed at this hotel for a number of years and have found the management and staff very helpful and friendly. The hotel is perfectly situated with beautiful views and a 10 min walk from the centre of Funchal.The food and the leisure facilities are very good and we hope to return next year. Mr & Mrs Bond. Yorkshire. More

Have just returned from this hotel having stayed for a week to celebrate my 70th birthday. What a lovely hotel, food, staff, rooms and everything else just great. They mad a lovely effort on my birthday morning, champagne at breakfast and a bottle delivered to our room in the evening. More

First visit to Madeira and have to say it did not disappoint in any way. The hotel is in a perfect position, within easy walking distance of Funchal one way and the lido area the other. We had a lovely sea view room, would recommend the upgrade, and if you want a fabulous view of Funchal and the harbour request... More