My wife and I have been to this hotel every year for 17 years. The location is excellent for Funchal. The hotel service is always very good and the staff friendly. We were there during the storms and flash floods in February this year. The hotel was not affected by the storm but kept guests informed about what was happening... more

Great location with easy access into Funchal, great views from the hotel over the sea and harbour. more

First-rate location, room & staff, but hotel amenities expensive for what's offered. But excellent local restaurants and local car hire (Futuro) make dependence on hotel unneccessary. And the gym facilities were just one charge too many. more

I stayed at this hotel with 3 friends in January for 2 weeks. The hotel was excellent and we could not fault it. Excellent position very facility for our comfort. Great bedrooms and the staff at every level from manager to chamber maid were friendly and did everything to make us comfortable. more

This was our 6th visit to the island delayed from Nov 09 due to my wife being unwell. The hotel and staff was excellent,rooms,restaurant,breakfast not to be missed a must to start the day,must visit the PUB,and the RED LION opposite the hotel. Sincere Thanks more

We stayed at the Pestana Carlton for 5 days and were very impressed with the hotel. From the outside it does not look very 'special' but the facilities and standards inside are fantastic. The friendly, helpful staff set the tone and make you feel very welcome. The beds are comfortable and the inclusive breakfast buffet is magnificent. There was only... more

Pestana Carlton, 5 star hotel. Classy place, immaculately kept, spotlessly clean. My wife and I spent a week there on a timeshare exchange and were delighted with our choice. Would definately return. Probably the best spot in Funchal occupying an ocean front opposite the famous Reid's hotel where famous names have stayed since it opened. The views from the hotel... more

I have just returned from a 14 day stay in your hotel, having been a frequent visitor over the past 20 years, even when it was part of the Sheraton group. I have always enjoyed my visits and indeed did so this time again but for one minor issue which I did bring to the attention of the reception manager... more

We have just returned from our third stay at this Hotel.It isa lovely hotel, the staff are very kind and do their utmost to ensure you have a happy relaxed time there. We always have a room which we like with a sea view, the breakfasts really are most enjoyable particularly when served on the terrace. The garden restaurant is... more